Great place to get miscellaneous electrical and electronic stuff for computers, internet and network equipment, and Radio Shack type of electronic stuff now that RS is gone. Lots of computer related equipment and accessories. Also security cameras and DVR security video recorders just like what was at Trump's place in Mar a Lago that recorded him moving boxes of documents around that he wasn't supposed to have. Only difference is you own the Digital Video Recorder and there isn't a duplicate one in the Secret Service that still has the video of you committing an obstruction of justice crime that you think you deleted. :-O The people working here are very knowledgable and have always been able to answer any questions my engineering mind has asked. read more

Best - High Quality Products- High Quality people and Repairs - You get what you pay for, but they are not outrageous. Only place I go now.

Fantastic place computer supplies. I'll never go back to Best Buy again. The guy was knowledgeable and friendly read more

If you're a little nerdy about PCs and consumer electronics, or just like keeping all your wiring tidy around the house, It doesn't get much better than this. Great selection of parts and accessories. Highly knowledgeable and courteous staff. I've bought everything from refurbished PCs, monitors, power supplies, tools, stands, A/V splitters, cabling, batteries, nanny cams, cord organizers, and always been completely satisfied. If you are technical at all, you know there is nothing more refreshing that talking to a retail sales rep who knows exactly what you're talking about right off the bat. Altex is a real gem to solve your personal computer and consumer electronic needs. And, they've got one of the best organized web sites in the biz. read more

This place is great! They have so many cool things here. Today I came here for help with my computer and for a web cam for my daughter. Service was fast, competent and friendly. Prices are always fair and reasonable. read more

Altex Computers & Electronics - Electronics Near Me - Carrollton, Texas

The only reason I would drive from Mckinney to here and get the help I need for my PC Thank you to everyone that works here! 10/10 I will be back! read more

second time going there in a month for the same repair and greedy nerds attempted to charge me 86 dollars for doing literally nothing and just running a "specs test" read more

Fantastic store and crew. I went in without a clue to what I really needed. Their knowledgeable and helpful staff advised me, allowing me to save money according to what I'd previously thought I would need. I highly recommend Altex! read more

Altex Computers & Electronics - Getting the friendly help I needed. - Electronics Near Me - Carrollton, Texas

Grayson Bain did a wonderful job helping with upgrades to our personal laptop computers during the past year. He was very patient and offered useful suggestions for getting the best value for our conversion investment. Altex has given us great service for over 15 years, and did a superior job in meeting the challenges of COVID guidelines and restrictions during 2020. We are pleased to include Altex as a first-time winner of our Bottling Day Annual Service Award for 2020. Best wishes for continued success in 2021! Linked In post, https://www.linkedin.com/posts/diana-l-lundelius-chmm-a6b98917_it-says-a-lot-nowadays-when-people-go-out-activity-6751940726097006592-DmgG. read more

Altex Computers & Electronics - Electronics Near Me - Carrollton, Texas

Excellent customer service. Computer repair person will do simple adjustments and Will answer questions without charging a fee unless necessary. I would recommend this business wholeheartedly. read more

About a year and a half ago I had Altex Install an SSD in a five year old laptop. Oh my, what a difference. It was like I had a brand new computer as far as the speed and ease of navigating from one site to another. Today I had a problem with my screen on the same laptop with about 1/4 of it being blurred out. I took it in and the tech spent about five minutes and found out what the problem was and resolved it. Thank you, thank you, thank you! read more

Disappointed that they list that they are open until 5 on Saturday but close at 2. Huge waste of time driving here to find this out.

I needed a new UPS after an old one was malfunctioning, even with new replacement batteries installed. I had my eye on the CyberPower GX1500U. After checking out competing prices (with shipping and/or taxes) between all retailers selling the product, Altex had the cheapest offer. I never heard of Altex until recently and the fact they have no stores outside of Texas, I would only place one online order as a guest as there's no chance I would order anything else from them in the future. When I received the delivery box, I was ready to test and hook up the GX1500U to back up my PC. Instead, I saw a CyberPower LX1500GU (which was delivered from this particular store) inside the box, which doesn't have certain features that the GX1500U provides. Feeling pissed over this mistake on Altex's end, I sent them a couple of e-mails about it with proof. A web salesman named Don responded that he asked this store to ship out the GX1500U that I ordered and provided me a pre-paid shipping label to return the LX1500GU, all at no charge to me. I received the correct UPS a few days afterwards and I shipped back their mistake a few weeks after that. read more

My Sons Gaming computer crashed. We dropped it off at Altex on Saturday and picked it up today which is Tuesday. The price was very reasonable. Turnaround time was excellent. Everyone was so nice and we will absolutely be using them again read more

I always buy my electronic parts from Altex; cables, LEDs, electronics cooling fans, heat sinks, super cold sprays, etc. Prices are reasonable for a retail store and they have very knowledgeable help there, all you have to do is ask. This place is what Radio Shack used to be like before they fired all the knowledgeable staff and replaced them with pimply faced minimum wage slaves mandated by corporate headquarters. read more

When you read that people love this place you think ok, maybe. When your computer that runs your entire business gets a virus, you take your machine to them at 6:00 at time of closing and they welcome you in and spend 2 hours working on your computer instead of going home to eat dinner with their families you can FEEL THE LOVE! Jason and Uberto (and a third guy who I didn't get the name of) stayed until they were sure my system would work to run my business the next day. I don't have enough room to explain all the good qualities they exhibited, there were many. Some may say they are pricey, I have been shopping there for 18 years and have always thought everything I got there was fairly priced and they are 5 min from our office (that's valuable). They always treat us and everyone that works for me like family. They have fair prices, have everything, are helpful over the phone, repair computer systems there, and they care about their customers! What more could you ask for? Thanks from a customer for life! You boys (and a girl) ROCK!!! read more

Great place to buy cables, much cheaper than any other electronics store. The only downside to Altex is that they waste allot of room with computer gear which is WAY overpriced and has often sat there so long that is become out of date. Forget about going to Altex for computer gear, but if your looking for a cable or any small electronic part, this and Tanner Electronics off of I-35 in Carrollton are the places to go. read more

Been shopping here for over fifteen years. No one will help you as your browsing the aisles. You have to go and seek the help. You will get straight answers from the creepy guys that run the store. Still, this place is super cheap. I have bought numerous network cables, conduits, and electrical tape. I don't think I'll ever buy a computer or monitor from here. Places like Newegg and Amazon are cheaper and more selection. However, if you're looking for somewhere local, this is your GOTO spot for Addison/Carrollton/N. Dallas. Love it! read more

I love this place. It's the hardware store for geeks. You can wander around in here looking at parts and gadgets for an hour more than you intended. Staff is very helpful and knowledgable, not some half-wit who can't even spell "PC" let alone help you with the right part. I'm told if you need a cable and it doesn't exist, they can create it for you, but I've never tried that. This is my go-to store for all hardware that I need to see before I buy. read more

So - how random or esoteric of a technology need do you have? As a professional geek, I sometimes wind up having really specific needs when I haven't planned for absolutely everything, and the timing can't always wait for UPS Priority Overnight. Finding myself in Dallas in desperate need of 2 3-meter OM3 or OM4 fiber optic cables with LC-LC tips, I managed to stump every place I rang. Thankfully, TigerDirect gave me the name of Altex, and a quick call over here confirmed that they had the cable type I needed, although much longer than I really wanted and for an exorbitant price. Still, they had it in stock and were willing to put 2 away for me until I showed up, so they saved the day. They may not be my first choice, but when my back is against the wall I do expect Altex can and will deliver. read more

If you can't find it anywhere else, try this place. I needed a Y splitter power cable for a computer a while back and couldn't find it. I described what I wanted to the clerk and he pointed me to a bin of exactly what I needed. read more

This is my go to place for cables, adapters and I'm never disappointed. Prices are fair, and the staff is knowledgeable. I just wish they had more locations.~! read more

BUYER BEWARE!!!!!!!Do not purchase anything from this store unless you enjoy poor cusomer service and faulty products. YOU HAVE BEEN WARNED. On June 9th 2020. I purchased a raser gaming mouse from Altex. Initially the mouse worked fine until it didnt. About 2 months after using the mouse the right click button stopped working. The spinning wheel in the middle also lost the ability to scroll. Anytime I would barley scroll the mouse would bring me to the end of the page. Enough is enough. I called the Altex store I purchased the mouse from, and spoke to someone over the phone. I was told by said person that as long as I was within my 90 day purchase window I would be fine to return or exchange the mouse. Today is September 9th 2020. (I am within my 90 day wondow)I came into the store and explained the situation, and showed them the mouse which Altex admitted the mouse wasnt working properly. The store employee whos name I dont have because it waant visible on his shirt told me that he couldnt find my purchase in the system and without a receipt there was nothing he could do. He could have done something to help but chose not to. Who keeps a reciept for a mouse? Certainly not me. I pulled up my bank statement and showed him the purchase i made on June, 9 2020. However I was told that isnt sufficient. Really a copy of the charge from my bank with their store information isnt sufficient.The guy then has the unmitigated gall to try and sell me another mouse and he will give me a "discount". I need a new mouse but I will not give Altex the business as they clearly do not care about their customers at all. They try to hide behind inflexible policies. In fact they have now lost a customer for life. I will also go out of my way to let any and everyone know DO NOT EVER SHOP AT ALTEX IN CARROLLTON TX. Sincerly a very very dissatisfied customer read more

Went here to find specific computer cable, since they supposedly have all the pc/computer stuff you need (which they don't). Walked up and down the isles looking for this specific cable and couldn't find it, or anything like it. Looked around for some help, didn't see any. Went up to the front counter for some help and was completely ignored! I stood there for about 10 minutes and not one goddamned employee acknowledged me or even looked at me when I tried to get their attention!! They just walked passed me like I was not even there!!!! Horrible, contemptible, and BEYOND UNPROFESSIONAL!!!! I guess I will be ordering my part off of ebay. read more

Altex is the place to go for Home Theater - Media Cables. Don't get swindled into buying Monster Cables at your local Best Buy, etc. You will be able to save tons of $$$ and get high quality cables at Altex. If you live here in Dallas it is just northwest of the Addison Airport (kinda behind Sonic). This is where I buy all my Component, Fiber Optic (TosLink) and HDMI cables. Been going there for 3 yrs now and never had a bad cable. SPREAD THE WORD read more

EXCELLENT CUSTOMER SERVICE! On my first visit, Ken and Michial tested the power supply to my old computer and said it was okay so it must be something else wrong and probably not worth fixing since it is four years old. Michial showed me the Altex AEB-i840 desktop computer that he felt would be best for me. Since I was not familiar with the Altex Brand, the next day, I went shopping at Best Buy, Office Depot and the Micro Center. Absolutely horrible service. In Best Buy and Micro Center, I was walking around for over 10 minutes looking at their computers and no one offered to help me. A young man at Office Depot was very nice but they had a limited supply of desktops. I decided right away that I would go back to Altex to buy my new computer. Katie was great in showing me the computer and explaining the benefits plus they have a 2 year warranty on parts and 1 year on labor. I bought the computer and the next business day, I returned with my old computer and new computer and Michial transferred everything from my old hard drive to my new hard drive plus mounted an adapter in my new computer to place the old hard drive as a backup drive. I AM EXTREMELY HAPPY WITH ALTEX and I will definitely tell my friends and neighbors about them. Another positive...Altex is based in San Antonio, Texas and builds their computers there. read more

Frequent purchaser from Altex. Their location is a bit out of the way, but the inventory is full of hard to find items. Need something computer wise thats hard to find? Go here and you're sure to find it. And their local invoicing system makes picking up supplies REALLY convenient. read more

Be careful with prices at this store. Just purchased a router for $90. Went home and exact same router is $53 at Amazon.

Great service, friendly staff, knowledgeable, delivered on time at great price thank you, Fuller's Jewelry