I went to exchange some silver and got lucky enough to have Genesis assist me. She was super…read moreknowledgeable and answered all of my many questions. I was a little nervous at first because this was my first experience with silver. But I feel like it was a fair deal and I am happy with the exchange. The store is clean and professional and the staff were friendly. Thank you Genesis for all your help.

I had previously left a positive review, but after returning for the first time in a few years, my…read moreexperience was very different. I brought in a broken 18k gold chain. I had weighed it beforehand (1.18g) and checked the current gold price (~$112/gram). The employee assisting me (thin, dark glasses, beard) examined the chain and said, "what you've got here is a broken 10k chain." I corrected him and showed a close-up photo of the 18k marking, at which point he immediately acknowledged it. He also implied that because the chain was broken, it was worth less. However, when gold is being purchased for melt value, condition (broken or intact) does not impact the underlying value. He then weighed it and offered $70. When I mentioned the current gold price, he asked what it was, and after I told him, increased the offer to $80. When I didn't accept, he asked what I was hoping to get. During the exchange, he also stated, "this is a for-profit business." In my experience, reputable gold buyers operate using a consistent percentage of the spot price. That did not appear to be the case here--the pricing felt arbitrary and not tied to a clear or consistent method. Unfortunately, this interaction did not reflect the level of transparency and professionalism I had previously experienced, and I will be taking my business elsewhere.

The girl who helped said she weighed my 14 carat gold. She did not. I got totally under paid and…read morelied to!!! Never go there!!!!!

I've never sold jewelry before. Juan made sure I understood the process, answered all of my…read morequestion and gave me a better price than a competitor. Thank you

I had a piece of gold jewelry that some relatives had given me from overseas many years ago, and it…read morewas just sitting in a shoebox in my closet. I had never sold gold jewelry before, so I went to "cash for gold" first and got a quote from them for $475. I did my own research in order to educate myself on the price of gold per gram, and then stopped by this place to get another quote. Nick mentioned that the piece would probably be around $400, so at that point I shared that I had received a quote for $475. He offered to beat that price at $500 and I agreed. Overall I am pleased with the amount of money I got for the piece. My only criticism would be that I wish the shop looked more inviting. I would come here again if I had anything else to sell.

Today I called to see if they were selling silver eagles and was told yes for $8 over spot, which…read moreis high but ok I was just buying a couple so I go down there and tell him I called and now he tells me it's $12 over spot. Which is outrageous, so I said Pleasant Hill coin and Jewelry is $2 over spot and he tells me I should do business there. So OK I will. No one should deal with these guys they are taking advantage of customers.

When you want SPAM in your inbox then use Selling Your Things to sell your stuff. From the very…read morefirst moment they interact with you Selling Your Things (S.Y.T. A.K.A. "SYT" on their web site) uses questionable and unethical methods to send unwanted email to your inbox. The latest SPAM attack S.Y.T. on my inbox came via a response to my listing on Craigslist. S.Y.T. used the opportunity to try push their service on me instead instead of being invited. After my initial review of S.Y.T. my theory that they had used a robot responder designed to scan the current CL ads and spam the sellers was indicated to be incorrect by one of the S.Y.T. employees. As corrected from a S.Y.T. staff member I am now informed that SPAM responses to your Craigslist ad are manually created via a conscious action. S.Y.T. scans current Craigslist ads. Their staff then responds to your ad with a subject line that appear to be a valid response. Once you open the email you will have found targeted SPAM executed by an S.Y.T. staff member. As such their business activity moved from being a unforeseen problem of using a new tool, to an act of deliberate email SPAM by the S.Y.T. staff. For shame! As the public media as shown SPAM is a an ongoing problem, and organizations who send SPAM are generally regarded as scumbags. But let's move on from my initial business interaction experience with S.Y.T. to one of ongoing nature. So far the communication with S.Y.T. staff has not been pleasant nor has it provided much of positive outlook for the future. I have offered to communicate with the owner in in the hopes of resolving the problems to date. So far only a single employee has responded. I had requested the owner respond but there has been no indication at this point that my request has been passed on. Hopefully this is a problem of a single employee and not an indication of a problematic business owner. In reviewing the the services offered by S.Y.T. I have found the fees to be more that I would want to pay. Their S.Y.T. commission fees start at 30% of the selling price of you stuff. On top the S.Y.T.fee you are still responsible for paying the fees charges buy eBay on the sale price of your item, and the PayPal fee if the buyer uses PayPal to purchase your stuff. All of those fees soon add up to a large amount and quickly leave you wondering if S.Y.T. is a worthless exercise as well as a waste for your time, energy , and money. All for very little gain in comparison to selling your stuff on your own. Based on my business experience with S.Y.T. I suggest you do yourself a favor and avoid these spamming scumbags with fee laden services anyway you can.

I wanted to let everyone know what a great experience I had with these guys. I had to move recently…read moreand needed to get rid of a LOT of stuff. The problem was that I KNEW that my stuff had value. I had a garage sale and I tried to put a few things on Craigslist. I sold my biggest item (massage chair) on Craigslist but there was so much more and I didn't want to take it with me. It was SOOOOO convenient to have a place to send my really valuable stuff to 1. not be in my way and 2. still have a chance that I can get some money for it. Every person I spoke with was awesome, kudos to the customer service team. When I had a few questions about the details, Jason was great and helped me understand how everything worked. I'm a web savvy person but I just didn't have the time to deal with trying to sell my stuff, this was the perfect solution for me.

Came in for a very last minute request. You know the kind that makes you roll your eyes. And the…read moregentleman was so kind and patient with me. Great old fashioned service.

Doug was amazing a true a master at his craft! He fixed my diamond tennis bracelet with ease and he…read morehad absolutely beautiful pieces in store. If you're looking for a jeweler he is the one!

Jay. was very polite and timely. we agreed on a price…read moreimmediately which was acceptable to me and allowed him some leeway as well I will be doing business with again

Jay was friendly and made the process easy. I found him through yelp and reviews were helpful.read more