Doug was amazing a true a master at his craft! He fixed my diamond tennis bracelet with ease and he…read morehad absolutely beautiful pieces in store. If you're looking for a jeweler he is the one!

Came in for a very last minute request. You know the kind that makes you roll your eyes. And the…read moregentleman was so kind and patient with me. Great old fashioned service.

I'm so happy with Jewelsmiths. I brought in my mother's prized Lavender Jade gold ring. The prongs…read moreneeded rebuilding,the stone polished and the shank straightened-when I went to pick it up it looked beautiful! Gleaming! It was the last piece of jewelry my mother left to me upon her passing. I adored my mother and now I can look at this ring with fond memories.

Very quickly soldered two rings I wanted in addition to my wedding band and absolutely love how it…read moreturned out. They were a quick and efficient and incredibly friendly 10 out of 10 would recommend.

I've had such a great experience shopping here for both jewelry and watches. Everything they carry…read moreis absolutely stunning, and you can really tell they focus on quality and timeless pieces. Whether you're looking for something classic or a bit more unique, they have a beautiful selection to choose from. What really stood out to me was the level of customer service, everyone is so knowledgeable, patient, and genuinely helpful without being pushy. They make the whole experience feel elevated and enjoyable. I'll definitely be coming back for future purchases and highly recommend checking them out!

We initially came into the store to get my wedding rings cleaned and hubby was looking to trade in…read morehis earrings. Let's just say we walked out with a great deal with hubby's earrings AND an upgraded wedding set for me. Susan, Sameer, and Janette always takes care of us and gives us the best deals. We couldn't pass up the deal they gave us. Their customer service is top tier!

I had the pleasure of going to the new location and meeting Valerie's mom, Jim's (Master goldsmith)…read morewife, Debbie. What a fantastic experience! This has been the place I take my really important jewelry for a very long time now. Today I came to have my wedding ring resized and I had lost a stone. I also brought my pendant and chain to be inspected and repaired. I know when I get them back they will be perfect! They always are!

My wife and I both needed our engagement rings and wedding bands resized. I also wanted mine…read moresoldered together and a few tiny diamonds (that matched what I had) added to my wedding band for balance. The entire process was great. Booking was easy. We were able to make a Saturday appointment. Their location is excellent. And our rings were completed within a week!

HE MADE ME CRY! After 30yrs I "finally" lost the center diamond out of my wedding set. After…read moresearching around awhile and not finding that "perfect" replacement/upgrade and I stumbled into St. Andrews and met Brian. Brian just HAAAAD to put together a set and show me the most beautiful ring I've ever seen, it was MY RING! So, Brian called me "a bride" and made me cry and then sold me that ring! Messin with my emOtions...I love my new beautiful ring. Thank you so much! (The photo does not do it justice.)

Love this jewelry store great customer service and never pushy all the staff are very friendly and…read morehelpful and they treat you as family they have the most beautiful jewelry and I absolutely recommend this jewelry store for any of your jewelry purchases. Thank you to all the staff who work there.

I sold some gold jewelry from Jim today. I was not disappointed @ all. Like the saying goes "It's…read moreour pleasure to meet your need" I exactly got what I want. I'm verry satisfied. He even buys broken gold jewelry, bring it to Jim and you wont be disappointed.

My husband and I met with Jim yesterday and it was a great experience! I have a ring that I…read morepurchased a few years ago and rarely wear so I was curious to see what it's currently worth and what the process was of trying to sell it. I came across Jim's Yelp page and was drawn in by the amazing reviews. He did not disappoint! Making the appointment was quick and easy. Jim is very accommodating and thorough. He gave me detailed instructions, including a picture, of his location. He is welcoming, charismatic and a wealth of knowledge! What I appreciated the most was his genuine honesty. Although we didn't make a transaction, we left happy and with valuable information about the jewelry industry. Thank you, Jim! Hopefully we'll get to do business with you one day!

Did not have a good experience here! our first visit to BE with their showroom assistant was pretty…read morebleh. The associate honestly did not seem like she wanted to be there and we ended up leaving our appointment with no idea what we wanted to order. So, we went online to browse more options and curated a ring that felt right for us. When it was time for pickup on 5/15, we had a rough experience with Madlen. She was kind of all over the place and it made what was supposed to be a simple pick up into a long, frustrating experience. Madlen was so confused about our pick up even though I explained several times we had two separate orders, one that was ready for pick up and another that was still processing. Her focus was on the wrong order. Another visit: On Saturday 5/29, my partner and I dropped by the showroom to return one of the rings we purchased due to a quality issue, and again, Madlen was there and proceeded to help us with the return. She did not walk me through the return process. I asked for a receipt and she said the receipt will come via email. Upon checking my email receipt later, I realized it was just a drop off receipt, no indication of a return/refund processed. I needed to call their customer service team to get further instructions on the process. While we loved the rings we picked out, the service needs work. The quality wasn't there, and sadly, we're unlikely to be back at all. Really wished it was a better experience for my fiance and I.

My boyfriend and I made an engagement ring appointment online a few weeks ago and came into the…read moreappointment last night. Lyss was our consultant and she was AMAZING. She made both of us feel so comfortable and really wanted to know what we liked. I was pretty anxious going into it but she made the experience so easy. She asked so many questions about what I'm looking for and what's most important to me. She also was genuinely interested in our relationship and who we are. I left toward the last 15 minutes of the appointment so Lyss could talk to my boyfriend about pricing and logistics and he said she was not pushy at all to sell. We were offered waters and chocolates, and each consultant in there was incredibly kind and welcoming. It was truly a great environment. All in all this was an amazing experience and we truly owe it to Lyss. Thank you so much!