I went to exchange some silver and got lucky enough to have Genesis assist me. She was super…read moreknowledgeable and answered all of my many questions. I was a little nervous at first because this was my first experience with silver. But I feel like it was a fair deal and I am happy with the exchange. The store is clean and professional and the staff were friendly. Thank you Genesis for all your help.

I had previously left a positive review, but after returning for the first time in a few years, my…read moreexperience was very different. I brought in a broken 18k gold chain. I had weighed it beforehand (1.18g) and checked the current gold price (~$112/gram). The employee assisting me (thin, dark glasses, beard) examined the chain and said, "what you've got here is a broken 10k chain." I corrected him and showed a close-up photo of the 18k marking, at which point he immediately acknowledged it. He also implied that because the chain was broken, it was worth less. However, when gold is being purchased for melt value, condition (broken or intact) does not impact the underlying value. He then weighed it and offered $70. When I mentioned the current gold price, he asked what it was, and after I told him, increased the offer to $80. When I didn't accept, he asked what I was hoping to get. During the exchange, he also stated, "this is a for-profit business." In my experience, reputable gold buyers operate using a consistent percentage of the spot price. That did not appear to be the case here--the pricing felt arbitrary and not tied to a clear or consistent method. Unfortunately, this interaction did not reflect the level of transparency and professionalism I had previously experienced, and I will be taking my business elsewhere.

I had a piece of gold jewelry that some relatives had given me from overseas many years ago, and it…read morewas just sitting in a shoebox in my closet. I had never sold gold jewelry before, so I went to "cash for gold" first and got a quote from them for $475. I did my own research in order to educate myself on the price of gold per gram, and then stopped by this place to get another quote. Nick mentioned that the piece would probably be around $400, so at that point I shared that I had received a quote for $475. He offered to beat that price at $500 and I agreed. Overall I am pleased with the amount of money I got for the piece. My only criticism would be that I wish the shop looked more inviting. I would come here again if I had anything else to sell.

Today I called to see if they were selling silver eagles and was told yes for $8 over spot, which…read moreis high but ok I was just buying a couple so I go down there and tell him I called and now he tells me it's $12 over spot. Which is outrageous, so I said Pleasant Hill coin and Jewelry is $2 over spot and he tells me I should do business there. So OK I will. No one should deal with these guys they are taking advantage of customers.

Jay. was very polite and timely. we agreed on a price…read moreimmediately which was acceptable to me and allowed him some leeway as well I will be doing business with again

I had business with Jay a couple of times already selling my mom's heirloom jewelry. He is very…read moreaccommodating and legit. Gave reasonable and high price. Easy to schedule with him. You can just text or call.

Manny is a great guy. Small shop but he gets the job done. Great place to buy or sell coins. Very…read morefair and honest. I highly recommend.

This old man and his wife are nothing but Liars quoted me $10.05 per each 1964 quarter which are…read more90% silver I drive all the way over from Pittsburg and he proceeds to tell me he'll pay me $6 per quarter he's a liar he's a cheater and he's a scam artist don't use this business unless you want to get scammed

I got a postcard from a "roadshow" advertising they would be in town and buy my gold & silver. Not…read morefeeling comfortable that it was a legit company who would pay a fair price, I instead went to Pacific Precious Metals with my broken gold chains & jewelry I wasn't ever going to wear again. Ron was really nice, incredibly transparent with the process, tested everything to verify the gold content and we left with cash in hand, feeling glad we went to our local business. Highly recommend!

Sold gold coins today. Was treated professionally and given a good price for all pieces.read more

Amazing job, excellent service, and affordable prices. I am so satisfied with the work performed by…read morePaul. He was communicative, thorough, and efficient. I had a very valuable pearl necklace from my grandmother that was gifted to my mom, and the pearl strand broke. Paul examined the necklace and quickly assessed that it will need to be restrung and that the clasp is not damaged. After his assessment and me communicating how important it was to get it done the same-day due to another jeweler failing to compete the repair after two months of waiting, he shared that he can do it for us the same day and even waived the same-day fee due to the urgency of our request and the negative experience we had previously. I think his wife was at the cashier and she typed us a receipt. She was super sweet. I also liked that the front door is locked and you have to ring the doorbell to be buzzed in - made me feel safe to be inside. We left the jewelry shop and within an hour, Paul called to tell us it was ready. The pearl necklace looked brand new. Paul did an excellent job! We picked up the necklace, paid for it, and surprised our mom. Thank you for your kindness, generosity, and professional work!

I am very pleased with the way A&G Jewelers repaired a special 14k diamond pinky ring for me for…read moreonly $45.00. Therefore, I will be back as this store is my new favorite jewelry store in Walnut Creek. We always had our favorite family jewelry store in Southern California and now that we are up north in Walnut Creek, we have our new family jewelry store, A&G !

I can't believe I haven't left a review for Broder Jewelry yet! I've worked with the owner of this…read morebusiness multiple times, and I am always happy with the end result. I am able to get an appointment at a time convenient for me, and the prices are great for the quality received. I've referred others to this business, and they've had great experiences as well. Broder did a simply amazing job on some damaged and dirty rings for someone I referred. I was amazed that he was able to make them look like new! Initially when I saw them in their "before Broder" state, I thought the person might want to just throw them away they were so bad! Now, they don't even look like the same rings- I can't believe they look that good. Broder works wonders and goes above and beyond: my friend went to have the rings resized, but Broder meticulously cleaned them as well! I plan to keep referring, and keep coming back!

He was so patient and understanding and very accommodating! I would recommend him ! He came up with…read moreideas that made my decisions easy

Very impressed! We were walking and my mom noticed that her watch battery was dead. We decided to…read morepop in and ask if they would fix it. The gentleman not only changed the battery, but also noticed there was an issue with the clasp. He charged the battery and the clasp in less than an hour. I think it cost like $35- so very reasonable. Highly recommend this small shop

Antonio and Alex are the best! I had two gold bracelets I needed shortened. One of them was a…read morecomplicated braided bracelet from Italy. Not only did they do the work really well, they were kind, punctual and quoted me a much lower rate than neighboring stores. Highly recommend!