I am driving from PA to FL after visiting family and I'm spending the night in Asheville. I stopped…read morein Finkelstein's as I walked down Broadway. I am solely interested in estate and signed jewelry. They had a lot of basic colored gemstone rings. They had some Tiffany & Co. pieces, but no other signed pieces. There was a shifty young man who came in and out of the store and I wasn't sure if he worked there or ?! With all the homeless people on the streets (which I don't remember from my last visit about seven years ago), I wasn't comfortable wearing $40K in Cartier jewelry. So, I left and I won't be back...to Finkelstein's or Asheville. It's best to visit Biltmore; stay at their Hotel, Village, or Cottage; and leave Asheville.

Best place to sell and pawn your stuff. I've been going here for years. Always an easy and smooth…read moretransaction.

Becca was extremely helpful helping pick out 2 pairs of glasses! They were for a gift, and she went…read moreout of her way to make sure each one was exactly what I was looking for and cleaned them. Left with both a Versace and Ray Ban pair.

I had a really frustrating experience at this Sunglass Hut location in the Asheville Mall. The…read moremanager (or person in charge) was not helpful at all. Instead of actually explaining anything about the purchase and why I could not return, they just kept saying "they've been worn." No real explanation, no effort to assist--just repeating the same thing. Obviously, customers try things on to *see if they like them* Wear them--that's the whole point of trying them before 30 days. There was no patience, no customer service, and no attempt to make the experience positive. I expected better guidance and basic courtesy from someone in a management position, but unfortunately, that wasn't the case. Definitely disappointing. I even informed him I would try elsewhere, and he was very nice to say ok. He did not even put a smile on his face, A hello, nothing. So, of course, I felt he was just over his job. Childish behavior. I am sure this store location will not be open much longer, as the location is located at the mall where all the homeless are located, and that area is falling fast.

This is a trustworthy place to do business. This coin shop is the best in the area, the selection…read moreis superior than any other shop in the southeast and the owner is extremely knowledgeable!

Did business with Mr. Stevenson for many years and suddenly he charged me a big premium for selling…read moreback some of the many coins I purchased from him WITHOUT letting me know in advance. Found out when I got home and was short what he promised. Brilliant uncirculated American Eagle 1 oz coins no less! Unethical.

Was one of my favorite places to visit in Hendersonville with one of the greatest collections I'd…read moreever seen. It's a shame that it is closed now due to Hurricane Helene damage

The good: Well organized and clean. No junk to pick through…read more The bad: Selection was just ok and prices were on the higher side. I found a record that I was going to buy but when I removed it to check the condition before purchasing the owner asked me not to do that and if I wasn't buying the record he would need to clean it before I put it back. I was caught off guard by it and didn't really know how to respond. Had I not handled it with enough care? I didn't think that was it, besides I was planning to buy it depending on the condition or why else would I take it out? Perhaps he has a lot of window shoppers that go through all his records without buying them? Whatever the reason it all seemed very weird to me so I just paid for the record and left. I doubt I'll ever go back. There are too many other stores that aren't ran by curmudgeon where I can spend my money.

I went in to Music and Arts to purchase some music. I was dubious at first considering the…read morereputation this company has for rotten customer service. I have not had the experience of purchasing instruments with this M&A company but my in-store experience could not have been better. A gentleman named Rick helped me find vocal music that I was searching for and never made me feel rushed or pressured. He was extremely knowledgeable and friendly. Class act. When I went to check out, another young man, (I think his name was John) checked me out quickly and was very friendly. The team there was professional and the store was beautifully laid out and clean. I found myself wanting to buy more stuff just because the store looked so nice and the staff was so easy to work with. I will go back to purchase more vocal selections as well as "stuff" for my music students.

LONG, True Story: I…read morehave been paying monthly for my son's trumpet from Music Center, now apparently bought out by the Music & Arts. So earlier in the month I received in invoice from the new company stating I was 3 months behind (pause... breathe... incorrect) so I called and spoke with a nice woman initially who said that account info was being transferred so it may take a few more weeks for my payments to appear on their records. I said ok I will call next week to make a payment. It was a pleasant conversation, hung up, felt ok. I call yesterday to see if everything transferred over and to make my payment, another rep stated that I had made a payment on 05/02/18 $35 charge and $96 on 05/16/18. (PAUSE) I didn't make either payment. So I explained that I haven't made ANY payments to the new company so how did they receive a payment? Who authorized said payment(s)? Riddle me this Batman. Now we have a problem. I am not on a direct draft, I pay with my debit card monthly that is not kept on file... or so I thought. The rep was extremely unhelpful so I asked for a manager, who surprisingly was unavailable at the moment and would return my phone call in 24-48 hours. Immediately hung up the phone and called the local store. Spoke with the sweetest gentleman who mentioned he had worked with Music Center for 38 years prior to the acquisition. I explained what happened and he was apologetic but said he was unable to assist because he TOO had to call the same UNHELPFUL and UNPROFESSIONAL customer service department. I informed him this is why people do not deal with big companies and prefer small, local businesses. He also mentioned that Quite a few people have been calling and he would pass teh information on. Fast forward this morning, hubs texts me and asks if I used the cc for a payment.... Nope... But now I wonder, was it for Music & Arts? Yes. Impossible lol How did they get that credit card number? Never used it to make payments. So, he calls.... Again, no direct response except the one possibility, "Someone must have purchased an instrument?". And yes, the Manager was again unavailable. She tells him to dispute it with the bank lol (Superior customer service). At no point did she ask his name, phone number, account associated. So, he hangs up and calls the bank and puts in a claim. Big corporations buy smaller ones in these silent acquisitions and decide take advantage of their local clients.

Very affordable and great place to find guns and ammo, musical equipment, hunting clothes, etc…read more Great service.

Owner was quiet but helpful and to the point. Affordable prices and is willing to negotiate on…read moresomething's. I got an amp for like 20$. Would suggest to a friend! They have tonssss of hunting gear (jackets ammunition and accessories) not to mention the amount of guns. Very nice selection!

WHO EVEN OWNS THIS STORE?!…read more Can't tell if what happened is real life. The woman behind the counter asked if I needed any help, to which I replied no thank you. I was met with a "WELL F*** YOU THEN" under her breath. I acknowledged what was said and she tried to play it off. What kind of store is this???? I was in such shock I had to laugh and walk out of the store. But not before she made another comment that it was "going to be a long f***ing day". Great employees, southern expression

This store carries lots of souvenirs that are very reasonable. T-shirts and sweatshirts are the…read morecheapest in downtown. Lady work in the store is friendly and very helpful.

This is my go to place for a watch band and a replacement battery for the last 10 years. They are…read morea friendly group and I've always found a nice piece of jewelry that my wife likes. They don't have 10,000 pieces of jewelry but they seem to have what I want. In fact, today I'm going by to see if they can replace the clock movement on my mantle clock.

I want to leave a zero star! They lie about there pricing…read morethey try to up you and seem to have no background on the company or their material , I was trying to buy something worth around 400-500 $ tried to sell me double that !! They try to go up go to belk Dillard , any other spot !