I received Unnecessary attitude from Dr Elia when I told him about the pain from him pressing on my…read moreknee, while also seemingly unable to read an X-Ray, needing me to point out things that were clearly labeled. Then the nurse told me they won't discuss my MRI over the phone, that I would need to drive another 40 minutes and pay another $140 copay just to tell me my results. When I asked why they can't just tell me on the phone (which is something even my cancer doctor does) she said "talk to your insurance" and scurried out of the room. I assumed my appt was over and left ‍ Overall an unpleasant, apathetic experience

DO NOT GO HERE PERIOD! My experience was extremely disappointing and has now led to a much bigger…read moremedical issue. I was treated at this office for about six months for foot pain. During that entire time, they never performed an X-ray or proper imaging. I was repeatedly told that I had plantar fasciitis ( and I thought I did ) and was treated for that diagnosis. After continuing to have severe pain, I sought another opinion. An X-ray was finally done, and it showed that I actually have a bone spur. Because the correct diagnosis was missed for so long, the condition has worsened and I now need surgery. Instead of identifying the root cause of the problem, my pain was simply masked with temporary treatments. If proper imaging had been done earlier, this could have been diagnosed and treated appropriately. as soon as the podiatrist touched my ankle and foot he said he could feel the problem lets take a xray to confirm he touched my foot and knew .... I would strongly encourage others to seek a provider who performs thorough evaluations and proper diagnostic testing before making a long-term diagnosis. i went monthly to this doctor office and never did they do any imagining. New doc did an image 5 minutes walking in front door and showed me the issues immediately and said this could have been avoided or at least not as painful and or bad... DO NOT GO HERE . Dr Monaco do better, get xrays and get patients help, don't mask issues. How could you not feel the issues the podiatrists immediately knew ...

If I can rate this place as a 0/5 stars, I would My mother…read morebroke her wrist so she went to urgent care for the first time. Because the break is severe enough to needing surgery, my mom wanted to see an orthopedic specialist asap. The provider referred her to Rothman Orthopedics located at Lankenau Medical Center, which is 1 HOUR AWAY on 3:30pm. HOWEVER, my mom did not leave urgent care until 3PM but supposedly they told my mom that as long as theres an appointment made, it will be okay. We rushed through heavy traffic. I assumed that my mother was aware of the office hours. We made it to Rothman around 4:15pm. The problem is that there were no doctors available because they closed at 4:30PM. Not even on-call. I asked the receptionist if there is anything that they can do. She could have been EMPATHETIC and COMPASSIONATE to our situation. She was so non genuine and I could tell that once its close to closing time, she is mentally done, which is not acceptable. Mind you, my mother is in so much pain holding on to her wrist. The receptionist could have at least said "go to the ED" and/or be EMPATHETIC to our situation rather than looking at us with a blank stare. Even though my mother never saw the doctor in the office, the experience with the receptionist was not acceptable. I would NOT recommend this place if you want to be treated with respect and with care.

I visit the center city office when I can't handle the pain in my knee due to osteoarthritis. The…read morepeople making the appointments are very accommodating and the staff are very efficient .I have never had a problem with the doctors or the medication When I leave their office after I receive my shot I can walk upright without pain. Problem solved .And isn't that the point of going ?

Jesse coale has no personality and is very curt and arrogant and has no bedside manner and is alwYs…read morein a horrible mood and is alwYs tired and rushed you out the door and it's like pulling teeth to get results and answers to your questions and can't get to speK to him ever and this practice despite the move is now far worse than before and staffs unprofessional lune management! No

I like my primary physician personally as he has a gentle, smooth touch and he is proactive…read more However his once nice 'nurse/assistant' is slightly around the edges with her delivery. The front desk staff is friendly but slightly loud possibly causing multiple HIPAA VIOLATIONS!! However the upside is they're connected to Crozier making other needs easy to assist with as your file is easy to access. The office is cheaply decorated but organized and clean with a few broken chairs. You will find plenty of free safe parking. Additionally when you call you get the doctors office, not remote call center employees. This is wonderful! My only serious concern is you arrive 15 minutes early for your appointment as requested and you're called 1/2- 1 hour after your appointment. Could that work in reverse? NOPE! My time is valuable as well not to mention the anxiety of waiting sending up your blood pressure.

Mercy Fitzgerald itself is very nice and has some interesting yet beautiful decor. No issues with…read moregeneral staff. Everybody was actually ready to jump up and help us anytime we seemed like we were pondering something or lost. Dr. Meller (an older Jewish gentleman) was pretty alright during my visit. Today I actually got to come home without a splint after 4 weeks. My only complaint is there was a long wait between the waiting room (I had a 9:30 appointment) and sitting in an actual exam room to see the doctor until he actually came in to speak to me. I didn't leave until almost noon. The quality care was definitely worth the couple of hours, despite.

From the owner: Below is the doctors general profile:…read more Gender: Male Department Surgery Specialty Surgery, Orthopedic Facility Mercy Fitzgerald Hospital/Mercy Philadelphia Hospital Education Residency: Allegheny University Hospitals-Hahnemann (Pennsylvania), Orthopaedic Surgery Internship: Presbyterian Medical Center-Philadelphia (Pennsylvania), Surgery, General MD: Rush University Medical College (Illinois) ME: CUNY City College, Engineering Science Honors, Awards, etc. American Board of Orthopaedic Surgery : Orthopaedic Surgery (General Cert)

Horrible Doctor! Im not sure what's worst :his bedside manner or the fact that he never diagnosis…read moreor treat you. He has to be one of, if not tbe rudest medical professional ( I use that term loosely) that I ever met. I brought someone with me for support on my last appointment and he spent a good portion of my time talking about how big my friend was and the fact that he didnt have a scale in the office strong enough to weight him. He actually suggested both us join the biggest loser so we can be famous. All of my experiences in this office have been embarrassing or frustrating, if you do decide to try this doctor I hope you have a better experience than me. Good luck!