I had great customer service from Mandi. One of my friends needed to set up an account and she…read morehelped us out step by step. Mandi was has a great personality very helpful and I would recommend ACE to anyone.

Mandy is super...class customer service...in a world that seems to have devalued compassion and…read moreforgotten how and why it is that the friend in need is a friend indeed. She emulates the kindness that is worthy of admiration. To do so in an environment that can be frequented by the seemingly static public so indignant , impatient and self important enough to stress the wrinkles out of Mother Theresa....well, you get it. I'm impressed. William Shindler Eugene, Oregon

I had to wait forever to get in...felt like the inquisition with all the bs... looking elsewhere…read more... done with that

Never returned phone calls when they said they would, accused us of lying when we provided all…read morenecessary returns and paperwork and we have tier one credit. They are inept and unprofessional, I wouldn't trust them now with an ATM receipt.

The Old guy in the wheelchair in Its a Wonderfull life would love these guys! Firrst off when they…read moretell ya if you're unhappy with your loan before 30 days of signing papers bring back the money borrowed and be released ! They forget to mention to have the exact check they printed for you in there office ! There money cash no good . Then read the very fine print in the APR . 34 percent a month on that loan adds up quick to a lot of damn interest you're paying . 1500 $ borrowed and over 10k paid so far Wtf right? But that is also due to them putting there personal charge of an unknown insurance company on the rig you use as collateral . Your insurance which I have full coverage with Allstate is not adequate enough and if ya dispute there charges they will garnish you the amount they overcharge you ! Please read there papers thoroughly and if at all possible find someone else ! This dang place is wrong ! It's wrong what they do for no other reason than greed ! And I hear greed is kind of a bad way to go about your life ? I may be wrong but I could Never do what they do for a living !

Great amazing woman. Fast, efficient, understand and supportive. Been through hell and back with me…read moreover the years with the loss of my mother. My electric going out. Just all around great company.

I am looking at all the negative comments on here and most are about the interest. You know the…read moreinterest rates when you signed the paper work. Then slam the company for it. My husband and I have been using them for a long time. We use them mostly for holiday loans and a few cars. Right now a pick up. Yes they are high interest it's up to you to take care of your credit so you don't have to use them. We unfortunately have been the victim of plant closures so our credit went south. I was injured and disabled this time so it went south again. I say we have been using them for 20 years off and on. I have always been treated with respect. I won't let them put me on a auto withdrawal because we have to make late payments sometime. We live pretty much paycheck to paycheck right now. But I will use them again when needed.

I will never ever ever use these guys ever again!!!!!! Went…read moreto trade in my car found out they were charging 30% and the company I was going to try and buy from were dumbfounded we were being charged 30%. The rep was rude to the people I was trying to buy from. These guys dont even rate 1 star Id rather give -10 stars!!

Both my car financing things went great and I KNOW that they will be able to help me with my…read morepersonal loan !

Ask 6 different employees the same question and get 6 different answers. They constantly are…read morechanging their products and services.

This bank sent our title to our car regular mail and it never showed up and I called them and they…read moresaid there is nothing they can do. I have to spend my time trying to get a replacement title. would not recommend this bank to anyone.

Rolando was so helpful and understanding. Rolando provided…read moresome high level customer service and went above and beyond at a very difficult time for us.

The damage is done. Your rules caused this do not blame your employees. And keep your fake sympathy.read more

They have been skilled, patient, and kind in helping me navigate the accounts and finances after…read morethe death of our parents. I've been a member for over 30 years and have never been disappointed.