Crystal, Tori and Meredith have all been amazing! Very helpful throughout the whole process and…read moreexplained things very well. Highly recommend! Thanks ladies!

Very rude escrow people. I am an out of town investor and will never send them any work again…read more Receptionist was the only one that was pleasant. Small town/big head syndrome. Guess what, there is another title company in town. Independent Title is my go to.

My Insurance Agency in Killeen, Texas. I've had home and auto insurance with them for over 20…read moreyears. Customers are not just numbers here, Bill, Stephanie, and all the staff are name-droppers in the best of terms! These words are not written lightly, as you know, I am a service snob, these guys are excellent at service, attention to detail, and understanding when those times of actually needing to address insurance needs invoke stress. Tell them Reba P sent you their way - no incentive, just proud to let them know I recommend them!

They are the best when it comes to my experience with insurance agents in Killeen. The ladies…read morealways go above my expectations when I need there help. I'm glad I called and started with Allstate.

As an expecting mother, I trusted Fairway Independent Mortgage Corporation to guide me through the…read moreFHA loan process. Instead, I was misled into closing on a dangerously unsafe home due to negligence, document misrepresentation, and an apparent pattern of prioritizing profit over people. Timeline of Events: 1. Serious Safety Issues Ignored Pre-Closing Prior to closing, my inspection report and repair amendment listed several major hazards: * Ungrounded electrical wiring * Missing GFCI outlets in wet areas * Active plumbing leaks Despite these clear FHA violations, Fairway closed the loan without confirming repairs. As an FHA lender, they were responsible for ensuring the home met safety and habitability standards. They failed. 2. Misrepresentation by Loan Officer Alisa Bailey, my loan officer, appeared helpful, but ultimately prioritized the transaction over my well-being. Rather than enforcing FHA safety compliance or the repair amendment, she allowed the closing to proceed, leaving me and my infant son in a hazardous home. 3. Falsified HUD Addendum At my in-person closing on June 30, 2023, the HUD Addendum was not included. It was emailed to me via DocuSign on July 5, 2023--five days after closing. In a response to my Consumer Financial Protection Bureau (CFPB) complaint, Fairway falsely claimed I signed it on the closing date and retroactively altered the document date. I have timestamped proof showing this was not the case. 4. Collusion with Appraiser & Inflated Value The property, built in 1961, had never been updated--yet the appraiser claimed it had brand-new plumbing and valued it far higher than its true condition justified. In reality, the pipes were so rotten and corroded that I developed a bone infection shortly after moving in, caused by exposure to contaminated water. The appraiser praised cosmetic paint jobs and minor aesthetics, disguising the home's complete lack of modernization and structural safety. Fairway accepted this inflated valuation without due diligence. 5. Dangerous Living Conditions Post-Closing Since moving in, I've experienced: * A gas leak, creating an immediate health hazard * A roof that nearly collapsed, despite being listed as "new" * Ongoing electrical safety risks * Severe plumbing issues requiring out-of-pocket emergency repairs * Worsened postpartum depression and anxiety as a result of these compounding stressors 6. Pattern of Avoiding Accountability Fairway continues to deny wrongdoing, despite evidence. Their CFPB response included false statements and ignored submitted proof. I believe there is ongoing collusion between Fairway, the appraiser, and other industry professionals to push unqualified homes through the FHA pipeline and avoid regulatory consequences. This has caused lasting financial, emotional, and physical harm to me and my child. Fairway had a responsibility to uphold federal standards, protect the borrower, and ensure document integrity. Instead, they enabled unsafe lending practices and continue to avoid accountability.

BEWARE!!!!! This company sells their loans to a mortgage…read moreservice called Lakeview also known as Loancare. By far the worst service you can imagine.....if you even consider to doing business with all the above you need to RUN!!!!

Thanks to J&J credit repair I was able to get my Tesla model 3 with no money down. I was also able…read moreto get 6 other cars for my car rental business using my business credit only! I highly recommend them!!!

J&J credit is amazing they have been helping my husband and I with our credit. If you need your…read morecredit fixed you should definitely use them. especially if you have issues with collections. They will ensure you are taken care of but you have to do your part as well and keep up on your payments and pay things off or down. Thank you J&J Credit

UPDATE: minutes after this post, my son received the email below. How's that for customer service?…read more He has called before and gotten the same run around. Never was he told they couldn't assist and he needed to call the 800#. We were both just told initially that it was cancelled and later that they needed to check with Doug as he had to approve the refund. And, how's that for an apology "even if it was our mistake..." "they might come back and say you hold some responsibility ". Isn't your agent suppose to take care of you and your insurance problems? Very disappointed in this office. Terrible service. My son had apartment insurance with them. He moved out July2022. I myself called to cancel. It didn't cancel and they kept auto-debiting it. We called again Nov2022. Still didn't cancel. Called again Jan 2023. Said they cancelled but now he's getting collection notices. I called and spoke to Jeanie. She was going to speak with the agent and get back to me. Didn't happen. I called again, same thing. I called again spoke with someone else. They said it is up to the agent to give approve a refund and take it off the collection list. This person was going to pass the message to the agent. I have tried to call 3 times since then and now no one answers. I am going to report it to the BBB.

By far the Best Insurance Agency a person could ask for! If I ever need anything you are right…read morethere for me! I always recommend you to my friends and family for their insurance needs.

Lee Roussel helped my mom achieve the American dream! She has been a true blessing to work with…read more This is the very first house my mom gets to call home and I cannot express how grateful I am to Lee for making this process a wonderful experience!! My mom lives in Texas and speaks Korean and I live on the east coast and speak English. Lee interpreted the necessary information to my mom and me so that we were all on the same page. She truly went above and beyond to ensure my mom understood each step of the process. I love how Lee connects to her clients and I cannot thank her enough for making my mom happy in her new home!!!

I have to say, for my first time experience in buying a home, Jenny Lack was absolutely amazing in…read moreso many ways. I have to admit, I was very nervous/intimidated by everything I heard about the home buying process, but once I received my first email from Jenny, I knew I was in good hands. She was very straight forward and told me exactly what I needed to provide her with reasoning behind everything, she would even give me a call to make sure I knew what was needed and how I could obtain those documents. I believe I was able to close on my first house within 3 weeks!! I will always recommend Jenny going forward!

I need to say that Marcus Crossgrove who was my loan officer did a phenomenal job. Mr. Marcus along…read morewith other veterans united crew helped me buy my first home. I'm now living in it and super happy with my decision.

They always help, Ms Donna is awesome! Thank you for your patience and assistance! I will be coming…read moreback next year.

The guy that dances is awesome. I don't really know how they do taxesread more