Friendly reception from the staff upon interning the bank. Great personal service from Staci.read more

Worst customer service. Even though she was standing there with nothing to do she still did not…read morewant to help out.

Everybody there works hard to help you with any problem that you may have. I have been a member…read moresince 1984 and highly recommend crater Central Texas Federal credit Union.

Horrible, worthless tellers just smirk stupidly when asking a basic question about ATM fees. Take…read moreyour business elsewhere. They don't even call you when you're literally the only person there

I needed an estate account set up; the staff at the Harker Heights branch were extremely…read moreaccommodating. I have banked both personally and business wise with several banks; the attentiveness and level of service I receive here is by far and away above any I have had from any other bank. The staff knows my name and always makes me fell welcome as I come in the door. I will look to them in the future for my personal banking needs.

My husband and I just closed on our land loan, and we had an amazing experience working with loan…read moreofficer Eric Simmons. From the very first conversation, Eric was open and honest about our chances of approval and clearly explained the type of loan we were getting, along with the steps involved in the process. Throughout the entire experience, Eric kept us informed and up to date on every development. He took the time to listen to all of our questions and concerns, addressed them thoroughly, and made sure we always understood what was happening. His communication, transparency, and professionalism truly stood out. Eric made the loan process smooth and surprisingly enjoyable. He is kind, knowledgeable, and genuinely driven to help his clients get approved without putting them into a financial situation they can't afford. We are extremely grateful for his support and guidance and would absolutely recommend working with Eric Simmons at SouthStar Bank to anyone looking for a loan.

Initial opening of account. The process was very easy. The personnel involved did an outstanding…read morejob. I look forward to working with this bank.

I've been banking with FTB for years and Robin in customer service is the most helpful and sweetest…read morelady there. She goes over and beyond to help the customer and her customer service is one of the reasons why I'm proud to call you all my bank!

04/07/2015- Apparently I am not the only one from what I have been told. I am only one of many…read morepeople that paid this man, Jacob Paxton, hundreds of dollars under the impression that he would help repair our credit. This experience with him has been a nightmare!!! I can't get a hold of Jacob, can't get him to call/txt back, he does not keep you informed, etc. We began our services with him mid last year (2014) and he has not contacted us even once since we handed him that $600 money order. My husband and I both have had to reach out to him! (He never answers our calls even then). If by mistake he did answer it was to tell us he would get back with us next week or so when he is "back in town". Did we get any calls, texts, emails, etc? No. Once again, we had to contact him only to get his voicemail and our texts ignored. My husband recently got a new number and called him immediately after I tried to call (and had got his voicemail) and he answered only to make some BS excuse up that he would call us back. He never has contacted us back. I am not sure what all he has done, if anything, but I don't know because he does not tell me anything! Bottom line: Do not use Jacob Paxton as a credit repair guy. He has poor customer service skills and does not keep clients in-the-know about their credit situation. I will be attempting to get a return of my money and IF successful in doing so, I will be sure to add it to this review that he at least did that! 05/03/2015- A few days after my last post, I did manage to FINALLY find the location of the business. Their facebook and 2 yelp pages all have different locations. Anyways, after all the wasted gas and time, I walked in and inquired as to Jacob Paxton's whereabouts. His mother-in-law who works as the receptionist there informed me that he was out of town in San Antonio, TX. She began to unprofessionally bad mouth the Real Estate agent who is a sweetheart and has done nothing but try to help our family from the beginning. She then informed me that the reason they have not started anything on my credit case is because the pictures of my drivers license and social security card was "hard to read". I saw it just fine. It was a little dark, but you could still visibly see my picture and all information. After being told she would have Jacob Paxton contact me when he came back in town(which he still has not and weeks have passed), I then began to get multiple emails on them working on my case now. I told her nt to because we wanted our money back and how could she work on my case? The information is "too hard to read", remember??? Oh well. This will either be a lesson learned, $600 gone, and a report done to the BBB and whoever is above this guy, or resolved peacefully. We will see. LATEST UPDATE: After many, many, many attempted phone calls, emails, texts, etc. I was finally able to get a hold of him and he did issue a refund. It took WAY too long and was WAY too hard to contact him, but finally in the end everything worked out.

Oh my god I just read the review and am all freaked out now. I just paid this guy last month to…read morestart cleaning mine and husband credit so we could get in a house and he promised I would be in one by August; but now I am not to sure but we will see I guess... I pray everything goes good because we need a home of our own... They did start right away on sending me emails letting me know they started on our letters to the credit companies so now I'm basically just waiting to see if anything gets taken off...

Thanks to J&J credit repair I was able to get my Tesla model 3 with no money down. I was also able…read moreto get 6 other cars for my car rental business using my business credit only! I highly recommend them!!!

J&J credit is amazing they have been helping my husband and I with our credit. If you need your…read morecredit fixed you should definitely use them. especially if you have issues with collections. They will ensure you are taken care of but you have to do your part as well and keep up on your payments and pay things off or down. Thank you J&J Credit

This has been my go to for funding for 20 plus years. They…read moreare very accommodating, professional, caring. First state Bank of Burnet , lampasas branch have gone above and beyond to keep our business funded. They are greatly appreciated, Asap Towing Justin and Cassidy McGehee

Went to the drive through today with the dogs & they gave them treats! Great customer serviceread more

A lot of staff turnover. Jim was great but he is gone now. Typical large impersonal bank if that's…read morewhat you like.