I have never used Diane's pharmacy but work in the medical field and have to call often for various…read morereasons. The staff is always on top of their stuff and quite obviously loves there customers! Cashmere is so lucky to have such a nice pharmacy.

The staff at Doane's Pharmacy are cheerful and helpful. Its always a pleasure to go in there to…read morepick up my prescriptions or a card or gift item. They are very professional but have the warm, caring attitude that we all love in a neighborhood pharmacy.

Since they are the only pharmacy in Leavenworth they are jacking up the prices at a rate of 300%…read more It's ridiculous.

I wish I could say the were friendly and helpful but they really are not either. I went to pick up…read morea RX for an elderly neighbor and they did not have his RX ready even though he had a text from them saying it was ready. They said that it was an error in the system that often happens and they were very rude and unhelpful. They said they did not have time that evening before close to fill it. So I drove 30 miles to another pharmacy that had later hours. I am tired of having to interact with surly staff. I am moving my RX's to another pharmacy further away just to avoid having to deal with grumpy people. It would help a great deal if the system for requesting refills was intuitive and user friendly, but it is painful to use and hard to know if they filled your RX.

The customer service is great if done by Perla ! I…read moreappreciate her bilingual skills very much. She has helped me and my family through her years of employment and she gives quick and accurate service all the time ! Give this young and educated woman a raise, she deserves it.

Not sure why this business has such a poor rating. We needed to get an emergency medication refill…read moreafter leaving on vacation having left an important prescription behind. The staff was helpful and very friendly. Our problem was handled efficiently and without delay. We're grateful for your help!

They are working hard to upgrade their store during the covid situation. New parking is being added…read morefor curbside pick up and new construction is going inside (lockers) for pick up as well. Despite the construction the store is clean from construction material, stocking can be better since a lot of items are out the shelf but back stocked (I asked an employee) but as always the employees are not the best, not knowledgeable and always have some type of control trip. My grandma had some shopping to do and I went with her since she can't be left home alone and she needs help walking. At the entrance they have handicap and elderly entrance. I tried waking in with her and the older guy at the door said she can go in but I couldn't, that I had to go around and make line.

5/5 next time - however - Mike in customer service is too stern and demanding. He tries to deny…read morereturns if he can. He's on medical or related leave now - so that makes for better customer service. Best to rotate people in and out of CS and go with that. 5/5 next time for Mike and Walmart.

The Ellensburg pharmacy has always been great and the store was nice too for many years. But it has…read morereduced inventory for the past year or more and most of the shelves look bare. There are "CVS Coming Soon" banners out front.

great pharmacy staff.. excellent customer service and one of the fastest pharmacy's i've been too…read morejust wish more items were shelved

This has been my experience over the past 2 years with this pathetic, poorly run business, that…read moredoes not care one iota for all of its local rural customers. Latest example. Prescription sent to this pharmacy on 10/27/25. Patient called pharmacy on 11/7/25. As always, pharmacy has nothing pending. But when begged to double check, oh, they found it was received on 10/27/25. Pharmacy tech will now start processing (on 11/7) and technician will call me later with update. 11/8 through 11/14 patient has received no call. Patient called daily during this time to get status. No one answers. Or they answer, put you on hold, then disconnect you. Patient calls back, no answer. All of this during their "open" business hours. Completely dysfunctional, horrible, zero customer concern or service. If I had a better local option I would never go again. Once this one gets filled, if it ever does, I will be permanently switching to mail order. DO NOT give this terrible business, owned by Apurva Patel of East Wenatchee (who also does not answer the phone or return calls) any of your hard earned money or business they simply do not deserve.

When this place opened it was great. But it went down hill quickly. It reeks of incense they burn…read moreinside, so you leave with a headache. And whomever they have for the pharmacist for the day is usually uninterested in answering question and act like customers are an inconvenience. They've stopped calling when prescriptions are ready. It's really too bad. I give it two stars because it's still tolerable enough to not have to drive to the next town.

Great pharmacy, great friendly people. Always easy, and accurate…read more They have stuff ready right away. Plus, they have a large selection of OTC medicines, and supplements. Medical supplies, etc.

got a call, they wont be filling my prescription anymore, the guy said he was not comfortable with…read morefilling a kennewick prescription. I asked if there was any issue with the provider? No, no problem with her. Any issue with me? Im not a criminal or anything so no, no problem with me. He said I should get it filled locally, not up there. I told him the story that I had to fill there due to the prev. nurse getting in trouble. Even though she has been replaced by my doctors office, her damage still resonates thru the pharmacy community. I can no longer suggest this pharmacy, you never know when someone there will "get a bad feeling" about whatever... a skittish bunch these pharmacists, I would have thought that facts would matter to them. Guess not at whole health in ellesnburg!

Friendly staff, but the wait is ridiculous. I got a text that my prescription was ready two days…read moreago, and after waiting in line for almost 20 minutes, it was in fact NOT ready. So frustrating.