Sorry I cannot recommend Tempur-pedic to anyone. I bought in a very expensive bed, and it turned…read moreout to be a nightmare. The control itself cost 50 bucks. They brag about their white glove service and then they showed up at 6:30 in the morning instead of 9 AM. What were we supposed to do? Tell them to go away and come back we were afraid we'd never get our bed. The bed was incredibly expensive uncomfortable and actually made our back feel worse. I have been to the store and they sold me a $400 "topper." In trying to save some money , before we actually ordered that special bed that is good for people with chronic pains allegedly, we spent way too much money on trying to cheap out, and find solutions to our old bed which was not a Tempur-pedic. We feel pretty much taken advantage of. When I called to order the bed, they had to do a security check on me like they do with the terrorists. The woman taking the order didn't like my joke. We told them we know where the real terrorist is you can look on Wall Street. She didn't think that was very funny but they did a background check to see if we were some kind of weird Criminal, or in some criminal organization! Really? This is what one has to go through in buying a bed. I have never in my life nor has my husband ever in his life been asked to supply his Social Security number so they could check to see if we were on some kind of list. All around bad experience, and of course the bed was nothing like as advertised. We should've known better because Tempur-pedic themselves on their own website delete all negative reviews. Yes we made a giant mistake, and we are just trying to tell other people don't fall for this. A strange unpleasant experience and a very poorly made bed.

Came in to look for a new mattress. We had come in over a year before but weren't ready to make the…read morecommitment and Brian, the manager, remembered the exact mattress I had picked out last time. Wow- I was impressed! Unfortunately, Tempurpedic has discontinued that model. So Brian helped us pick out a new mattress that fit our needs. He was even flexible with our delivery timeline and we got a good price, due to the sale going on. You will not find this type of personalized customer service at the "other" mattress stores. This is an expensive purchase that will be with you for a very long time- don't skimp!

We went to Matress Firm in Hartsdale, NY. Nancy was very helpful and we ended up with a perfect…read moreking size bed. We are so happy.

I ordered a mattress and there is no way to get in touch with anyone!!!! The delivery was set,…read morenever showed up, no one to call, very very frustrating!! Stay far away!!! Awful !

Fanny was such a pleasure to work with! She was patient & really took the time to listen to what we…read morewere looking for, while keeping our budget in mind. The showroom is HUGE with tons of selection. Pricing was reasonable & our furniture was delivered promptly & as expected. I would highly recommend this Raymor & Flanigan store to anyone!

Salespeople were helpful and patient. Furniture looked great. Delivery was great and easy.read more

I was in the market for a bedroom set recently. After…read morelooking in a few of the "big name" local furniture stores, I learned of Village Furniture & Mattress. I wasn't expecting too much. The store is small, but has a decent selection and the owner Juan is very accommodating. We found a quality bedroom set we liked and ended up ordering a bed, mattress, large dresser and night stands. Pricing was competitive. Delivery was seamless - the two delivery guys arrived on time and expertly assembled the bed and set up the furniture. I highly recommend this store.

Wow! Juan was fantastic to work with over the phone. I needed furniture for a house, Juan sent…read morepictures, gave great advice, the prices were incredibly reasonable and there was a great selection. The furniture was delivered a couple days later. No stress!

Buyer beware! I paid $299 for Bob's Goof Proof Protection Plan, thinking it would protect my nearly…read more$3,000 couch. I didn't realize it was a service where you have to file a claim within a certain time frame. My reclining button stopped working, but because I didn't file a claim right away, they denied it. I paid for peace of mind and got excuses instead. I won't be buying another protection plan--or anything else--from Bob's Discount Furniture.

Fantastic experience shopping @ Bob's Middletown, NY location. Large store w/ lots of inventory…read more There is no substitute to seeing furniture in person! Sales associate Tina was informative, knowledgeable, patient & answered all questions in the store as well as later txt communication. She's an asset to the brand. We purchased a couch, entertainment' cabinet, high table w/stools . These items were in stock. A dresser/armoire (on back order & was informed prior to purchase.) The furniture quality is excellent & price was fair. Delivery was confirmed the evening prior & 30 minutes out.. The 2 delivery guys were amazing! Very professional, efficient in assembly,/placement & packaging was taken away. My only regret is that prior to going to Bob's, I wasted time online Amazon shop, read tons of reviews & stressed about the rigors of assembly. Save your valuable time, go to Bob,s. Highly recommend Bob's Discount Furniture!

It was high time we got a new mattress. We've been holding on to our pillow-top mattress and frame…read morewe'd gotten both from BoConcept about 12 years ago (when they were first located in Scarsdale on Central Ave). We were so overwhelmed with the searching- in the end, this company made the cut. Reviews are correct and Mattress Firm's return policy threw me off as they do not offer a refund- just exchanges. Because of that, hubby and I spent a great deal of time doing our homework prior to purchasing and make sure everything measured up. Thankfully, our BoConcept frame still remains in mint condition- so all we did was analyze every square inch to first replace the 4" 'box spring' (or rather- foundation) that'll fit snuggly in our frame then find the best mattress possible to go with it. Floor person (forgot your name) was helpful. We already knew we wanted a medium-to-firm adjustable mattress and did the 'lay-down-test' on at least 3. My husband had lots of questions but my major concern was the hygiene aspect and wanted to know: (1) are Returned mattresses resold on the spot? (2) What kind of hygiene practices does Firm follow in accordance to NY state standards? Plus so-o-o many others. Our sales person answered all our questions- specially sanitization practices- where they have to go through an inspection process and be 'certified' sanitary with new Law Tags attached. And without those State tags, mattresses aren't deemed resellable. So two things might happen when you shop- (1) Returned mattresses are plastic-wrapped with either large red or black letterings that'll let floor people know those have been returned (within a specific time frame) and sanitized thoroughly- and will be offered at a discount. Luckily for us, ours didn't fall in either category and was completely new and not pre-owned. Then again though, who'd buy a used mattress? That's gross! Our Beautyrest came at under $2500 on the spot and that's because hubby haggled with our guy. Again, I made sure all of our questions were answered before hubby signed on the dotted line. Delivery window was as promised between 9:45-11:45 on a Sunday morning. The guys were pleasant and helped adjust the height on our new foundation, then hauled our old mattress and foundation- and out they went. So far- so good and thank Heavens- our mattress is super comfortable with a nice balance of 'coils' and 'sturdy foam'. I totally get the negative reviews here and know why it's a turn off. Do your homework and you'll be set.

I bought a mattress from Lisa that was a wonderful sales woman at mattress firm on Road. I had my…read morebed delivered. I left my two men alone for two minutes to get them a bottle of water and a $20 tip and they ended up stealing my engagement ring. Unfortunately, I can't do anything because there's no video and you know how the law works, but to just let you all know please do not leave valuables around delivery man cause nothing safe anymore .My ratting is a zero do to the delivery man?

I got scammed do not use this website. It looks exactly like bed bath and beyond but it's not. They…read moregot me for $60, lucky not a huge purchase.

I bought a table linen back in 2012 thru Amazon and this particular one I'm still using it no wear…read moreand tear. If you have this one GLXY SND 60RD please let me know.. Would appreciate so much.. Thank you..

I purchased a couch and chair from the Ashley store in New Rochelle. The salesman offered me an…read moreoption to get a protection plan. I wasn't interested. He wrote up the sale and told me that he threw the protection plan in for free. I didn't question it because it had a 00 cost on the receipt. When I got home I reviewed the bill and realized he had actually added the plan to the cost and overcharged me the extra $200. I called and he tried to tell me the furniture was more money than was listed on the price tags. When I told him that was ludicrous, he said he'd have the charges reversed. A month later, it's still on my bill. Beware of this store! Check your receipt carefully!Don't shop here!

Ashley furniture is the worst store especially the one in New Rochelle.We went to the store and saw…read morewhat we like. We received something different went back to the store and spoke with the supervisor which was no help.. Ashley Furniture refused to correct their mistake. They are the worst store to shop. PEOPLE really need to boycott their store..