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    Cassady Roofing

    4.0 (30 reviews)
    Closed • 8:00 am - 5:00 pm

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    The hole they put in my umbrella.

    First off, they put a hole in my umbrella. I called to get it resolved and then they put in 2 more smaller holes the next day. I've called to get it resolved and they refuse to do anything about the umbrella that I now need to replace. They cleared out the roof the first day and then left the cutaway for the heating unit open and exposed to the elements for a few days. They tapped into my electricity, without my permission, to power all their tools for my complex. Lastly, when they left, they didn't clean up all the crap they left in my yard. Saying that they sucked would be an understatement.

    Right through the socket.

    Well, a completely new roof went up in September and last Wednesday's storm proved the quality of the work. That's right. NO quality. We heard what sounded like trickling of the rain in between the walls and ceiling; unfortunately, our suspicions were correct as just then water poured right through the socket of the recessed lighting, eventually slowing down to a steady drip by the next morning. They weren't willing to come out to do anything so we went and bought a bucket from the local hardware shop and went to bed with the wonderful sound of water quickly dripping into the bucket. It filled up pretty much. The next morning the company sent a man out to look to see where the leak was but no call from a rep to let us know how they intended on repairing the damage. Thursday morning found that the carpet along the wall dividing the master bedroom and the closet . The dividing wall must have had rain leak in between. An email went out, but nothing. Despite the towels and such laid out, the carpet is still wet. Some damage to books, etc. on the floor but mostly the carpet is squishy. Another email went out - no response. Fri morning "Chad" called once and left a message. Sat has come and gone and no concern from these unprofessionals. Now the floor of the upstairs room is creaking now, so there must be floor damage. Guess it's time to pack up those two rooms as things are going to have to get torn out to repair the damage and prevent mold. DON'T use these guys. They really don't care about the customers. It will be interesting to see how this unfolds. So far I have much cause to be concerned but I would love to be wrong.

    Here are the pictures I took as a result of the water damages due to their poor quality of hot mopping my flat roof at the senior facility.

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    1 year ago

    Roof for my unit and two others completed in 2020 did great job. Bringing them back for a new job and referred.

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    Review Highlights - Cassady Roofing

    “Chad always returned my calls and emails right away, he even helped me pick out the color and style of tile.”

    Mentioned in 11 reviews

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    We had our roof completely replaced and gutters installed. Overall everything to do with these…read moreguys was great. The pricing was very competitive, and the speed in which they communicate is so nice. Installation was quick and painless. But really what stands out is all the little things they did. Before they started, they took a lot of care to cover things around the house and the garage. Our project manager Mike was so communicative during the process. After they were finished they cleaned up as if they were never here. And there are a bunch of little details like matching the paint on both sides of fascia that was replaced, or matching color around our chimney to the new roof color really set things apart for me. I would highly recommend working with SoCal Roofing.

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    After interviewing four contractors for my new roof, my due diligence paid off with an incredibly…read morepositive roof replacement experience by choosing Baja Roofing. The owner, Jeremy Lara, was the only contractor who recognized two significant problems on my roof that required added work. Jeremy and his entire crew were a delight to work with. I especially appreciated his time, patience, and conscientious consideration of all my requests for protecting my home, both inside and out. The protection his crew provided for my professionally landscaped gardens and hardscape areas was beyond what other companies were willing to do. During the entire week-long process, Jeremy was prompt in returning my calls, answering my questions, and accommodating my added requests. He exceeded my expectations while remaining competitively priced. Considering the additional care, protection, and service included, I felt I received exceptional value compared with the other bids. I only wish every business could be run as efficiently while being so considerate of its clients' needs and remaining competitively priced. My roof came out beautiful, and my property stayed just as beautiful. I highly recommend Jeremy Lara of Baja Roofing.

    We received several quotes from roofing companies, and while Baja Roofing was on the higher end, we…read moreultimately chose them due to their proximity to our home and because they are a family-owned business. At the start, communication was excellent. They responded to calls, texts, and emails promptly. I initially worked with Chris, and once the project began, I was transitioned to Greg. Scheduling took some time due to heavy rain earlier in the year, but once we were on the calendar, they got to work quickly. We chose to invest in top-of-the-line materials because we see our home as a long-term investment in a highly desirable area. During the installation, we anticipated there might be additional costs once the existing roof was removed. When issues were discovered, the team communicated promptly, which I appreciated. However, toward the end of the project, communication became more difficult. I had trouble reaching Chris, Greg, and the owner, and felt like I had to follow up multiple times to get clear answers. One situation that felt uncomfortable was when a prospective client came to our home after being told by Chris that our roof had recently been completed by Baja Roofing. While I understand wanting to showcase their work, it was concerning to have a stranger come to our house(especially because I have a small child) without any prior notice. A heads-up would have been appreciated. Additionally, there were a few instances where incorrect invoices were sent to me. Given the size of this investment, that made me uneasy, as I wanted to ensure everything was accurately documented, including the upgrades we paid for. I also raised a few concerns via email that I felt were somewhat dismissed toward the end of the project. Overall, while the work itself met expectations and started off with strong communication, the lack of consistency toward the end made the experience a little more stressful.

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    TRMJ Roofing did an exceptional job on my roof replacement. From the initial consultation to the…read morefinal inspection, Marlena and Joel were professional, communicative, and attentive to detail. Marlena was super down-to-earth and willing to answer any question, big or small. She was happy to discuss every single color and brand of shingle and even took the time to find me addresses of recent jobs so I could see how the colors looked and what sort of work they do. Joel came by at the end to painstakingly clean up some construction debris and ensure everything was done to the highest standards. The whole team was great--they went above and beyond. Our new roof looks fantastic. Their pricing was fair, and they offered a fantastic warranty. TRMJ Roofing is the real deal--a family business that cares about craftsmanship and customer relationships. I'll be recommending them for many years to come. Thank you, Marlena and Joel!

    Jerry's Roofing - Legit!

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    The BEST!!! We were very pleased with Jerry's Roofing, Their…read moreservice and the owner was always available and easy to get a hold of and very helpful in every way. His crew were very careful to not damage anything and took care to clean up after every day and at the end of the job. I would not hesitate to recommend them to do my roofing. Great job and Super Service" I am so pleased with my roof, love love love The owner is amazing. Check out the before and after picture Nice job Jerry's Roofing really impressed.

    Dan Larson, the owner of Jerry's Roofing, was great to work with. He was on time, professional and…read moregave an honest assessment of the roof with our options for a repair. Both the quotes he provided were reasonable and within the expected range for a reroof and re-shingle. He gave pros and cons for the re-shingle vs reroof and we ended up having the house reroofed. The day of the reroof Dan's team showed up on time and prepped the site laying down tarps around the house and in the garage. They quickly completed the tear off and re-shingle even fining some rotten wood along the way and completed the roof in a timely fashion! Communicating with Dan was great throughout the process where he actively kept an eye out for potential issues during the re-roof. We had an old HVAC system replaced and Dan made sure to call and make sure the HVAC team didn't leave venting disconnected. Overall working with Jerry's Roofing was great and I would highly recommend them.

    De Lorenzo's Guaranteed Roofing - The sealant he proposed

    De Lorenzo's Guaranteed Roofing

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    We hired Joseph to replace an old roof in June 2026. He first came out to explain our options, and…read moreinspected the house roof to understand the scope of work and provided a very reasonable estimate a few days later. The work was very timely and his crew made sure everything was cleaned up before leaving. He's very detailed and knowledgeable about roofing standards and can troubleshoot any problem. He even came back out to fix a leak in the patio roof that was done by another roofer. Joseph is very friendly and confident in his work.

    PLEASE DONT FOLLOW MY MISTAKES…read more I hired Joseph in February 2025 for a full roof replacement. While he initially came across as genuine, personable, and competitively priced, his lack of competence, integrity, and professionalism surfaced almost immediately. In reality, Joseph operates as a solo middleman who subs out the entire job to third-party crews. --- Upcharges & Shady Payment Requests --- The problems started on day one of demo. Even though the roof was only a single layer of shingles, the tear-off took a few extra hours due to adhesive on the substrate--something he had the opportunity to inspect beforehand. Rather than owning field conditions, he dumped the extra cost on me. When I tried to meet him halfway and split the difference, he threw a fit and refused. On top of that, he pleaded with me to pay his demo sub directly in cash to "help him out." In hindsight, having the homeowner pay his sub directly was a massive red flag regarding his cash flow and business practices. --- Fighting the Contract & Playing the Martyr --- Joseph fought me on clear terms throughout the build and resented basic accountability: Fascia Boards: The contract explicitly stated replacement fascia boards would be primed, but he pushed back with heavy resistance and grumbling when asked to do it. Quality Control: When his crew installed a visibly cracked fascia board, asking him to replace it was treated like an impossible chore. Basic Code Compliance as "Favors": Whenever he was caught missing something standard--like the low pitch of my roof actually requiring two layers of underlayment felt instead of one by code--he acted like fixing his own oversight was doing me the biggest personal favor in the world. Ego Over Accountability: Any time I held him to the contract or questioned his workmanship, his go-to condescending response was: "Are you the roofer or am I the roofer? Who has 30 years of roofing experience?" --- Scare Tactics to Dodge Inspections --- For an attached carport flat roof replacement, he used scare tactics to talk me out of calling for a final city inspection. He claimed the carport might not be permitted and warned it could lead to fines or being forced to tear it down--an obvious attempt to prevent an inspector from checking his work. --- Leaks, Excuses, & Cut Corners --- The ULTIMATE failure was that the brand-new roof leaked around a replaced skylight, damaging the drywall on my ceiling. Dealing with him on warranty repairs was a nightmare: Laughable Excuses: Instead of properly inspecting the flashing, he made absurd claims like "dirt and dust can make a roof leak", blamed mystery people walking on the roof and the directional wind of recent rain events. (laughing out loud as I write this) Band-Aid "Fixes": He insisted the installation was fine and tried to just smear a bead of caulk on top of the shingles. Anyone knows exposed surface caulk is a lazy band-aid, not a watertight repair the solves the underlying issues of a poor install. Evading Responsibility: He actually tried to bargain his way out of repairs, asking: "If I fix the skylight, will you take care of the drywall damage inside?" Shorting Materials: After I refused his surface caulk fix, he finally brought a roofer back out to pull up the shingles and fix the flashing underneath. Talking directly with the crew made it clear what happened: Joseph had shorted them on materials from the start to pad his own profits. --- WARNING --- Do not fall for the friendly sales pitch or the low bid (not that he was a screaming deal). Working with Joseph was an emotional rollercoaster and brought nothing but ongoing stress for me, my wife, and young children. Joseph brought constant pushback on contract terms, cut corners on scope, treated basic compliance like charity, and took zero ownership when his work failed. Find a legitimate, professional roofer instead. I've attached photos as proof of some (not all) of our unfortunate dealings

    Cassady Roofing - roofing - Updated September 2026

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