There is something truly unique happening when your Dentist also becomes an old and trusted friend…read more Chris has been taking care of my wife & I for years now - he is simply the best in his profession. His office staff actually makes an appointment feel like your visiting old friends. It's top notch professionalism in a comfortable, easy going environment. Why can't I give this review 10 stars ?

I wanted to get an ultrasonic cleaning so I came to Dr Mott. I was paying cash because he didn't…read moretake my insurance. Anyway I guess I should have looked harder for a dentist but I was kind of on a time crunch. So they knew they didn't take my insurance and the quoted me like 400 bucks. So they did X-rays before the cleaning. I have some dental issues which I'm pretty self conscious about. Dr. Motts saw my X-rays and came in the little room I was in and started talking loud ,.or he seemed pretty loud to me , saying I was missing a bunch of teeth. I mean does he think I'm not aware of my dental situation ? Or did he believe everyone needed to hear about my problems? I don't know why he was so mean to me. We told him we were interested in getting a partial. He say more than once that a partial was 1500 bucks at his office. Again I don't know why that was necessary I just know I was embarrassed and I felt ashamed of missing teeth. Now I don't know if he's that way to everyone or he just didn't like me. I decided to skip the cleaning and we paid for the X-rays and left. The X-rays themselves were 400 bucks so thank God I skipped the cleaning or I would have had to pay twice what I expected to. I would rather pay 2000 for a partial than go back to this dentist. I remember how people made me feel and he didn't make me feel good at all. I hope he's not like that with all his patients and I guess he's not or he would have failed years ago.

Had a 12:30 appointment. Was there 1 hr early to fill out paperwork. 12:30 went by. 1:00 came and I…read moretold receptionist I had a 12:30 appointment and it's 1:00. She said she called my name and no one answered so she removed my appointment. She never called my name. No apology. Just sucks to be you..... I drove 80 miles to see this dentist and for them to do this is unacceptable in my opinion. Obviously they have enough business they don't need mine.

Great experience! Good cars. Friendly service from staff too. I got worked in and was well…read moretaken care of.

Brighter Smile Dental Care Clinic is by far the best dental care clinic I have ever visited. Before…read morecoming here, I was so nervous due to prior negative experiences and being overcharged. Yet here I have been treated for so many services by Brighter Smile and my smile shows the tremendous difference. There are three convenient locations, they offer same day appointments, in office whitening, veneers, implants, oral and IV sedation, and they even work with your insurance. This is a highly qualified, attentive staff at the Shreveport clinic. Also, they are very knowledgeable, professional and helpful. The entire staff is kind, courteous, friendly, patient, gentle, respectful, informative and supportive. They take the time to listen to my musings, concerns and questions, and explain the details about the procedures they are about to perform. Unlike previous experiences, this clinic readily shows me my X-rays, dental progress and enlightens me about ways to improve my dental health. I never cry nor feel uncomfortable during my time here. Special kudos to the amazing Dr. Fox and his staff at the previous location whose service is impeccable. He brought me here, and since then the awesome Bert Kouns team regularly provide such outstanding support and service during each of my visits, with attention to every detail while assisting me patiently with warmth, kindness and pleasant humor which makes my visits so enjoyable. I'm thrilled about the quick entry time with little waiting, the efficiency of the front desk and the many pain free methods that are used. In fact, because of the wonderful numbing technology I usually don't feel anything and I strive not to fall asleep. By the time I get home, the pain method has not worn off yet, allowing me time to take a Tylenol and a nap. Bravo! Thanks so very much for making me feel like family and I look forward to seeing them on my next visit. They even provide free chapstick and a dental care bag. Because of Brighter Smile Dental Care, I am in the best health ever. Thank you!

the in-house dental plans are WELL worth it. every time i have gone here, i've been met with…read morefriendly people and knowledgeable medical professionals.

1. I arrived here yesterday at 12:45pm and I had to wait until everyone finished eating lunch…read more 2. The care I received was acceptional and everyone was so nice and Dr. Loud was extremely gentle and caring. Overall I will be returning next month on the 13th of May... Thank You for having me at your establishment

Balonda and Dr. Loud were both unprofessional. They didn't even speak when they entered the room. I…read morehad to ask Balonda several times what was she about to do next. She was rude and disrespectful responding to me as if I wasn't the patient. You try to support your people, but unfortunately in this case, we will never return.

Don't recommend, o when to my appointment today, I waited after all that ready to make a payment,…read morefor not explaining reason ,they didn't see me and sent me to other locations, I lost a day of work for they treat me like anwonted patient and send me to other locations and lost other day of working. Unprofessional, not communicating with the patient, I don't recommend this location , Walk away from this sorry service find someone to care for you needs.

Dr. Carly Bonnette and her staff are absolutely FANTASTIC!! they are very professional, polite and…read morevery good at what they do. I had new dentures made and needed them in a hurry, Dr. Carly made sure that I received them and they fit perfectly. I highly recommend Dr. Carly and the clinic for any dental work you need done.

I signed up as a new patient, they got the birth year wrong then couldn't find me in their system…read more My first visit was exam and x-rays. I asked and was informed all services were covered. I then received a $73.00 bill for x-rays. Dentist Ashley Horton spent about two minutes with her "exam" hopping between me and two other patients. I got a proposal for extraction and partial. I call my plan provider to reference dental codes and costs. All their dental codes were wrong. ADA codes begin w/letter D, theirs began w/number 0. Two hours and a three-way call later, I finally figured out costs. They don't send cost predeterminations. My extraction appointment was a disaster. Horton didn't have the strength to pull the tooth, cut it in half, then jacked the halves back and forth for forever, finally getting them out. Before the extraction, I tried to discuss the partial type, she didn't have the time and didn't care to listen. Profit before patient care, same as it ever was, this place is no different. I cancelled all future appointments. A good dentist and good dental organization are hard to find.

Everybody is really kind but they've started the upsell trend. Upsell for a different fluoride,…read moreupsell for different this or that, upsell for consult for invisalign. It makes me really uncomfortable and I don't like going anymore.

Nika, Mikaela, and Dr. Kacos were exceptional. My tooth had…read morebroken to the gums, over a month ago. I started experiencing pain last week. I called my dentist and explained that I am in pain and what occurred. Went to see him and they cleaned my teeth and prescribed medicine for an infection/pain. Picked up the prescription and I was still in pain. My wife gave me their number and told me to call them. Long story short. Tooth was extracted and found out I have gum disease. The staff was professional and proficient. Thank you. Orlando S.

Another comfortable, pain free, enjoyable dental cleaning with Dr Kacos and his staff.read more

I scheduled an appointment with this office and was seen within 2 days of calling. They went over…read moreevery single thing I needed to know about extractions and all options of dentures. Summer went above and beyond with providing me information on what my insurance would pay and what I would be left with as well as financing options. She was so kind throughout the whole process. Every single one of the staff checked on me during and after my procedure. They made sure to keep my anxiety under control as well as pain afterwards (which wasn't as bad as I expected). Dr. Haygood was very professional and thorough and I never felt like he was rushing to get out of my room. I HIGHLY recommend this office if your considering dentures, implants, etc. I couldn't be more happy with my results and the process.

VERY impressed by this practice on Airline and I HIGHLY recommend. I had been to several Dentists…read moreover 2 years here in the Shreveport/Bossier area. I got the "run-a-around" of "We have to see you first before we can give you even a ball park price so let me make you an appointment" So after having to pay for x-rays and sales pitches, it was a GREAT relieve to have been able call up, told them what I wanted (snap-in dentures) and told a bottom line price per implant by a articulate, cheerful young lady who told me what my insurance would a would not do. The office is very pleasant. I recieved anxiety meds (several teeth being removed) and was placed in a room with nice music and a cuddly soft blankee and took a 10 min. nap. The good Dr is very professional and gives you a feeling of knowing you are good hands and it was with very minimal discomfort he extracted 5 teeth and performed 4 implants. I have had very little bleeding at home. I highly reccommend this dental family on Airline Drive. P.S. I also was given the blankee!

I haven't even gotten my first appointment and plan to go elsewhere. the front desk lady who i…read morecalled after getting a text to re-schedule was so rude. as if me calling her was an inconvenience. i could hear how annoyed she was when i couldnt hear her so she had to take the phone off speaker and put it to her ear. she also hung up while i was talking. so go elsewhere unless you wanna beef w the office staff. - 6/17/26 @ 5:38 pm also they shouldn't let you schedule online if the day isnt gonna work. i already told my job ab the appointment.

Terrible do not recommend. Never been to a dentist that makes you talk to someone for payment…read moreoptions. All i needed was simply a teeth cleaning. Not an entire exam. Then trying to be charged for an electric tooth brush, trying to talk me into getting invisible retainer through them. I didn't ask for anything but a cleaning. I got there at 12:15 and left at 2:30 and never got anything done except talking to the x ray girl about our economy & Covid. Don't recommend this place what so ever!

Dr Fox was an awesome Dr. Took time to explain what I didn't understand. Highly revommedndedread more

Very friendly place to get your teeth looked at. I live near by and it's great for any tooth…read moreemergencies. The price is also very appropriate.