I made an appointment to enroll in part D for medicare. Castell could have enrolled me over the phone. The agent was interested in selling me a Medicare Advantage Plan instead. After 45 min, I was indecisive and left without purchasing medicare part D. The agent didn't follow up. Open enrollment closed. I was distracted by life events and didnt put on my calendar to follow up. The penalty is 1% per month of $32.74 for every month of delay. The next open enrolment will put me 10 months late. Every month, for the rest of my life, I will pay an annual penalty of $47.15 because I left the insurace agent without what I needed. This is the second time Castell has dropped the ball. I prefer to keep as much businous local as possible, but, really? read more

Hubby and I were driving past and noticed there was a sign saying there was an advantage plan on the peninsula. We have lived here since June 2017 but were never able to have the type of plan we had in Portland. We came into the office and James sat with us and went through everything we needed. I am so pleased with this company! Excellent service, excellent information and so much help. We saved $188.40 a month by switching to a much better insurance company. Delighted to have Castell Insurance! We will be checking into auto and home insurance. I HIGHLY recommend this insurance place. James is SO helpful. Thank you, Castell! read more

John Coulson was a pleasure to work with. I am eligible for Medicare in March of 2016 and he walked me through all my options and explained the different plans. He made sure I understood the differences and helped me to make the best choice of MediGap and Prescription Drug coverage for my situation. I highly recommend John Coulson and Castell Insurance for fair and educated guidance for your insurance needs. read more

Phil Castell is wonderful! He helped us with our insurance questions and made our choice much easier to understand. We look forward to working with him again for more of our insurance needs. You won't be disappointed if you chose this agency. read more

We were relocating to Sequim, WA and needed all types of insurance, auto, boat, homeowners, and earth quake. In the past I have had good results using independent agents so I called Castell after a web search. James was able to do it all. Other insurance companies required a boat survey ($450.00) before they would insure our boat. James was able to find us great coverage for all of our needs and without out the expensive survey. One stop shopping! read more

Castell Insurance - Our boat that James was able to get us insurance for. - Insurance Near Me - Sequim, Washington

Castell Insurance has helped our family with all of our insurance needs, and we are so happy with their service! We recently had a baby, changed careers (which meant loss of health insurance), and got a new car - so we had to reevaluate all of our insurance policies. The team at Castell Insurance made sure that we understood all of our options and then helped us make great choices. We are even saving money each month! The whole team is friendly and helpful whenever we have a question. I would definitely recommend Castell Insurance! read more

Recently moved all of my insurance accounts (home,auto, boat) to castell insurance. James was a pleasures to work with and made the process very easy for us. Thanks for great service! It is nice to have a face to face conversation with a knowledgeable agent again! Highly recommend you check them out! read more

James Castell was very responsive to our need for homeowner's insurance. He asked us questions so that he could recommend the best insurance coverage for our circumstances and property. Since we were new to Sequim; he was a resource for recommendations. read more

Impeccable customer service! We live in Seattle and as a family of four could not find any company in our area who could provide such quality service. We work directly with James who understands our needs fully and is always giving 110% to satisfy us as a customer. We could not think of a better combination of service and rates! We have been a customer for two years and look forward to many more years with this company! read more

I received outstanding expertise and caring service from John Coulson for my Medicare supplemental plan and from James Castell for my auto and homeowner's insurance. I was given immediate appointments and fast follow up. Through their recommendations I saved on my insurance premiums and it was delightful to meet with them both rather than push buttons on my phone to reach an insurance agent that I would never get to meet. I highly recommend this firm and, if there were ten stars available to click, this I would surely do! read more