Shelli Cates was recommended to us by Kevin Miller of RE Max. She was very professional and…read morethorough in her work. She got us a great rate on our mortgage. Because we currently live in a different city, we met with Shelli only once. Everything else was done through emails and scanned copies of documents. One minor glitch at document signing, which she was able to promptly rectify. I would recommend using Shelli if your are purchasing or refinancing a home in the Port Townsend area.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

It was very easy dealing with Mike....often regarding complicated issues…read more We would recommend him unconditionally.

I contacted Michael on short notice and needed insurance and a bond for our business. He was able…read moreto deliver both the next day. The rates he secured were half of what I had previously been quoted. He was very responsive and communicated well. I highly recommend him and will be changing all of my personal policies, as well.

Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

This is a very horrible insurance agency!!! Miranda Day does not return phone call or email. Once…read moreyou buy the insurance policy from her, she will not return your calls or emails. Unfortunately, she is the only person selling new policies in this company. Basically, she just wants your money, then ditch you afterwards. This company is really really bad. Worst customer service that I have ever experienced from any insurance agencies that I have ever dealt with.

I made an appointment to enroll in part D for medicare. Castell could have enrolled me over the…read morephone. The agent was interested in selling me a Medicare Advantage Plan instead. After 45 min, I was indecisive and left without purchasing medicare part D. The agent didn't follow up. Open enrollment closed. I was distracted by life events and didnt put on my calendar to follow up. The penalty is 1% per month of $32.74 for every month of delay. The next open enrolment will put me 10 months late. Every month, for the rest of my life, I will pay an annual penalty of $47.15 because I left the insurace agent without what I needed. This is the second time Castell has dropped the ball. I prefer to keep as much businous local as possible, but, really?

Hubby and I were driving past and noticed there was a sign saying there was an advantage plan on…read morethe peninsula. We have lived here since June 2017 but were never able to have the type of plan we had in Portland. We came into the office and James sat with us and went through everything we needed. I am so pleased with this company! Excellent service, excellent information and so much help. We saved $188.40 a month by switching to a much better insurance company. Delighted to have Castell Insurance! We will be checking into auto and home insurance. I HIGHLY recommend this insurance place. James is SO helpful. Thank you, Castell!

I will always insure with Steve Williams' State Farm Insurance. Within minutes of having an…read moreaccident, I called the office directly and spoke to Shaundra Bolling. She listened and explained what was going to happen which immediately calmed me down. The service, assistance, and information provided by Shaundra was superior. I've been with them for years and will be with them for many more.

Chelsey Tayler went over in detail in all of the options that could be done. Really took and…read moreinterests and I felt I was listened to and I just think this place is the go to place for your insurance needs.

Nothing could be better when searching and getting Insurance. Just moved to Port Orchard WA from…read moreAZ and I needed Insurance for 2 cars, motorcycle, ATV, and an RV. Tracy was awesome with communication, ease of getting insurance and price! Loved working with her and just made it simple and easy. I'm insured for all now without leaving the house! Thank you Tracy.

Tracy can help with all sorts of insurance situations. My 18 year old daughter had a few fender…read morebenders and my old carrier dropped our family's coverage. Tracy found creative ways to lower costs while locating a new insurance company for us. She was the only agent yo use an away at school status while my daughter was off at college. I'm surprised that she is the only agent to mention this option while I was rate shopping. She also has solutions for teenagers spending time between two different houses, such as my 16 year old son. She is patient and responsive to questions too and I asked more than a few. :) I feel fortunate to have found a trustworthy agent.

I've had great customer service and care from them. If you need guidance through the quagmire of…read moreMedicare options, I would highly recommend them. Their clear and honest communication is a godsend during this process!