Need to plan your honeymoon or next family vacation? Headed out of the country for a cruise or…read moreresort? Before you get ahead of yourself and try to do everything on your own online, call Phyllis. I didn't think that I needed a travel agent these days (I mean the internet and trip advisor were all I needed, right?), but I was totally wrong. My sister and I couldn't decide on a Caribbean location for our resort trip, so Phyllis sat with us and gave us her first hand experience of all the different islands and their strengths and weaknesses. This woman has been everywhere and her knowledge and experience is super helpful. She ended up booking us a great off season deal at a 5 star all inclusive in Jamaica. It was beautiful, relaxing, and the food was amazing and authentic. And when we were stuck in the Jamaican airport on the way home because our plane was grounded in Charlotte with technical difficulties, all of our fellow passengers had to stand in these horribly long lines in the sweltering heat (no a/c in the airport concourse) while with a call to Phyllis, she got us rebooked on a flight, first class, and in the meantime we whiles away the wait with our passes to the members only lounge in the airport she recommended we spring for. She really saved us. So of course we've gone back to her for our family trip to Aruba, and my sisters trip to Mexico. Really, you can't go wrong with Phyllis, and when things do unexpectedly go wrong on your trip, she is there for you.

I cannot stress enough about how much Annemarie puts her heart and soul into the work that she…read moredoes! She replies promptly when you write to her, when you speak to her on the phone, she's very welcoming and friendly and professional. She's a wealth of knowledge with traveling, of course, and gives wonderful advice in regards to things to bring to where you're going. I could not be happier with the kind of representation that I have. I have never taken a trip by myself. This first for me. I have to say I was a bit nervous to start the whole thing, but she has made everything positively seamless! Thank you so very much, Annemarie for making this such a wonderful experience for me! Lisa in North Royalton, Oh

I was going to book the cruise online myself but am glad I didn't. Annemarie provided a fare that…read morewas significantly less for the 5 of us and took care of every detail efficiently. She followed up by email every step of the way, making it a seamless process. It was the first cruise for the grandsons, and they spent most of their time in the pools and on the water slides and flowrider. The two hockey players also took time to show off at the onboard ice rink. The adults enjoyed much needed relaxation and fun. The entertainment, service and food were great. Couldn't have had a better time! April 2023

Emily knows her stuff! We have used her services twice already. She planned a multi-country…read moreinternational trip for us, and provided us with an app that had all of out travel and tour arrangements, plus various things of interest for each city we were in. She also planned a shorter Caribbean getaway for us. I couldn't be happier with the level of service from someone who has traveled to all the places I wanted to go, and provides the valuable link to a live person who knows where I am and what I'm doin. Well worth it! Thank you Emily of Avani Travel Co.

From the owner: Custom Travel Planning designed to focus on the details and moments that matter most to you!…read moreSpecializing in travel to Europe, multi-destination travel and couples/romance/honeymoon travel to the Carribbean, Mexico & other relaxing beach locales.

We booked our father/son trip with Canary 8 months ago and made payments over that time to ease the…read morebrunt of a one time payment. Jill was amazing in every way and communicated the entire time. She was also by our side the entire trip and walked us through the little things that we would've otherwise overlooked. We are already working on next year's trip!

We have used Canary Travel for all of our trips from Mexico to Jamaica! This trip we celebrated…read moreBirthdays! Secrets Breathless was fantastic and definitely will be back. We can not Thank Canary Travel enough for making every trip easy and enjoyable.

Thank You Linda!…read more I've recently been planning a destination wedding and working with a woman, who will remain nameless, across the street from Lakewood Travel, at Landfall. I've booked all my vacations (one a year) with Landfall and it was like pulling teeth to get her to do anything for me. She has the worst follow through ever, but I felt kinda obligated to her...I don't know why, I always came in knowing where I wanted to go because I did my own research, all she had to do was book. I like to have an actual contact as opposed to booking on line. If my flight gets cancelled or I miss it (happened before), someone will take care of it. Anyways, I finally got really sick of dealing with her and I went across the street to Lakewood Travel. I met Linda on Monday and booked the trip on Tuesday. She's great! I know there's not much of a demand for travel agents and most book on line. When I was searching for one, reviews are virtually nonexistent...even on Angie's List. No one may ever read this, but I needed to do my part and give props where props are due.

My husband and I went to Lakewood Travel Bureau for assistance planning our honeymoon. They were…read moreabsolutely fantastic! The team not only guided us in deciding where to go, but they took care of each and every detail along the way. Our trip was seamless and we were able to enjoy the entire process stress-free. Lakewood Travel Bureau was friendly, professional, and excellent in all aspects.

We had an amazing honeymoon with the help of Dream Vacations! We don't travel much at all, so it…read morecan be overwhelming to try to plan a vacation/travel- it would not have gone so seamlessly without having our travel agent. He was great at communicating back and forth, kept us updated on change of travel plans along the way, and really took the stress off of our shoulders. We couldn't recommend Edward enough for your next travel plans!

From the owner: Welcome to All Service Travel Dreams Vacations. We specialize in planning cruises and land…read morevacations. We are part of the largest vacation retailer in the United States. Customer service is top - notch. The result is a travel experience designed for you and your family.

We went on a spring break trip to Memphis, TN. Jeanette was very helpful in finding a great place…read moreto stay close by places of interest. She shared listings of activities with us and was easy to work with. we had a great time! Give her a call! You will be glad you did.

Jeanette made all of the arrangements for our family vacation to Disney in Orlando. Our requests…read morechanged many times before we landed on our final itinerary. Jeanette patiently worked through the many changes for our trip. We stayed at the Coronado Springs Resort on the Disney property and it was very nice. The rooms were clean and quite soundproof. Noisy neighbors were never an issue. The grounds were well maintained and the staff was incredibly accommodating. The bus transportation to the parks was timely and readily available. We rented two vans and Enterprise was spot on with having the vehicles ready and making the drop off seamless. In addition, we rented a scooter for a family member from Scooter Bug and it was a blessing as he was able to maneuver about the parks successfully despite the incredible volume of visitors. We also spent a day visiting Kennedy Space Center and took a bus tour. Kennedy Space Center was very nice and we all learned a great deal. Our flights to and from Cleveland were smooth and on time. In Summary, Jeanette allowed us to enjoy a much needed vacation as a family at Disney without stressing over the details of the trip. Thank you.

RJT has been super attentive for our vacation planning to Jamaica. We were originally supposed to…read morestay at Montego Bay but hurricane Melissa had other plans for us. Ron took care of everything and got us moved to a different resort and a better room! Will use him in the future, for sure.

TL;DR here; Do NOT recommend. Please find an agent who wants to work with you, not just get your…read moredeposit. Full review below, for those curious. I began working with RJT travels on August 8th to plan a trip for beginning of October (last week). I sent out an email blast with what I was looking for and heard back from a few agents, but ultimately went with Mr. Tallon. This was in part due to him letting me believe my girlfriend's parents had booked with him previously and recommended his agency. While he did not outright lie to me about this, when I brought it up he changed topics and did not correct that he had not worked with them. I wish I had caught this type of behavior sooner. Mr. Tallon was also, admittedly, very knowledgeable about his craft and the resort we ended up staying at. I took a lot of his recommendations and found his insight helpful. So why the bad review? First, as soon as he received my deposit the tone shifted. We initially spent a few hours on the phone discussing options, and this process went smooth. As soon as he had the deposit though, the words "there's no reason to bother me until the trip" actually came out of his mouth. I figured this may have been a momentary slip, and didn't pay it much mind. This trip was meant to propose to my girlfriend, so secrecy was a must. I stressed that over and over again, yet multiple times received mail from "RJT Travels" pertaining to our upcoming trip. Had I not been diligent in getting the mail before her, this alone would've blown the entire trip. On top of that there was a secret dinner booked at our resort where menu's needed filled out and turned in in advance. I initially asked Mr. Tallon for the menu's to fill out August 22nd. I received "As I said on the phone yesterday I will send you over the menu". As I had repeatedly felt my planning was bothering Mr. Tallon I left the topic alone. I had to follow up over a month later, September 29th, myself to remind him I needed the menu's filled out. The ultimately never got turned into the resort, which meant the menu's were left printer in the room for us to fill out, for the secret private dinner I had booked for us. So that was pushed to the second day of our trip, with the secret exposed. I also wanted a photographer to already be at the location I had requested so I could just "take a pre-dinner walk" with my girlfriend, show up at the spot, and surprise her with the proposal and not have her know a photographer was there waiting. He told me this was impossible (which Sandals later corrected, and fixed) and instead came up with a sort of compromise which I found begrudgingly agreeable. I wish he had put in a little work to just ask the resort, because they were very happy to work with me and do whatever they could to help. I did, in the room, receive documentation confirming the photo appointment Mr. Tallon made for us, again blowing the "secret" aspect of the proposal. Mr. Tallon was knowledgeable about the resort, and flights (which I had to book myself after he did not get back to me with the info when he said he would). If all you need is someone with knowledge, then I suppose this may be a good fit for you, despite him purposefully misleading me about my girlfriends parent's using him in the past, so proceed warily. However; if you're looking for someone to go above and beyond, who wants to help, this is not your agent. RJT dropped the ball on every aspect of my proposal, and keeping it a secret. I was able to salvage the situation by working with the resort, but I feel my situation would've been better had I just worked with the resort myself to begin with, since I needed to go to them to fix the situation anyway. Mr. Tallon often left me feeling my communications bothered him (which I brought up to him and he never addressed). I will not use this agency again, and I would recommend you don't either.

I received the worst customer service from Melanie that I have ever experienced and would not…read morerecommend her as a travel agent. Her response time to emails was slow at best if she responded at all. I ended up calling the cruise line to assist me. If you choose to book a vacation with this agency, I would suggest staying away from Melanie or you will be extremely disappointed

What I think about Encompass the World is that they are awesome. Great group of people. Always…read moreavailable to help. Would highly recommend them.

Jim and his team were incredibly helpful. Wouldn't plan a trip without them! From air to hotel to…read morerecommended points of interest, absolutely incredible!

From the owner: A to Z Travel Center in Parma Heights, OH has been servicing your local and long distance travel…read moreneeds since 1972. We offer many types of services, including: Amtrak Tours, Train Ticketing, Cruises, International and Domestic Tour Packages, Hotel & Car Rental Arrangements. We have over 73 years experience in the selling and promoting of travel nationwide and internationally from our home office in Parma Heights. Contact us today to learn more about our service offerings.