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Castle Air

4.4 (13 reviews)
Closed 8:00 am - 4:00 pm

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3 months ago

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Blaise C.

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2 years ago

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Blaise C.

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2 years ago

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Blaise C.

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5 years ago

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2 years ago

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Blaise C.

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4 years ago

Outstanding repair and customer service....Leah is beyond AMAZING!....from start to finish! An absolute pleasure to work with!!!!

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8 years ago

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4 years ago

Great customer service, Jason arrived promptly, was very thorough and answered all question.

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5 years ago

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8 years ago

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10 years ago

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7 years ago

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8 years ago

Highly recommend Castle Air. Great customer service, answers all questions thoroughly. Professional and friendly staff.

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Review Highlights - Castle Air

I have had Castle Air service for 8 years now and always a pleasure to work with Leah, she is super helpful and efficient.

Mentioned in 6 reviews

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Abbott Air

Abbott Air

3.7
(15 reviews)

They were a little late arriving but were done quickly and left the area as clean as it was when…read morethey arrived. Helpful and courteous

My husband received a text message on 6-24-26 to call to have our dehumidifier looked at. Yesterday…read moreI received a message on Yelp about my comment regarding Abbott Air. First, I want to say when Xavier came, he said no such thing about he was only there to get the AC running. The dehumidifier is attached to the AC unit in the attic so how is this not all connected? And when he came to tell us he got the AC unit running we were told he shut the breaker to the dehumidifier and the AC started running with cooler air. Second, Sunday morning at 6: am I looked at the dehumidifier thermostat on the wall under my AC thermostat to see the Dehumidifier was running. My husband went to look at the breaker to find it was NOT SHUT OFF. Doing my own research on the Aprilaire with all the hot, humid weather we were having the DEHUMIDIFIER probably froze. Especially after it came on Sunday by itself. But was supposed to be OFF. So, it took Abbott Air to respond to us about our dehumidifier almost a week and only because I made my post on Yelp? What kind of customer service is that? Do not make excuses for the weather and your techs being overwhelmed with calls. We should have had a call on Monday as we were told by your customer service department, but we did not. OR you should have had a tech to our house on Monday to look at the dehumidifier. IF at that time we were told a part had to be ordered waiting is something we could accept but being totally ignored, NO. We spent a lot of money on new equipment with Abbott Air 2024 and 2025 up to $14,000. I am not looking for being a special customer with you and I am sure there are many other customers who have spent more with Abbott Air, but when a customer calls and needs service it should be followed through. If a tech is not qualified to fix a piece of equipment, then it should be called in to the appropriate tech and be followed up immediately not a week later. If you sell equipment and install that equipment, then you best better have the correct TRAINED tech to work on it. TRAINING VERY IMPORTANT.

Castle Air - hvac - Updated July 2026

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