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    Castle Group

    2.3 (3 reviews)

    Services - Castle Group

    Property management

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    Gulf Pointe - eXp Realty

    Gulf Pointe - eXp Realty

    (7 reviews)

    Our experience with Gulf Pointe Properties was stressful and unprofessional. We used two realtors…read more SB was the first realtor and was extremely passive with poor communication. NM was the second and didn't have the knowledge or professionalism to sell our home. Both realtors let multiple potential buyers walk out and slip away. They blamed everything on ancillary reasons and lacked responsibility. At the end of our contract NM threatened us and stated she wouldn't let us out of the contract unless we kept her on as our buyer's realtor because she wanted that money in her pocket. We had to contact the owner to rectify this but to say we were very upset is an understatement. NM placed blame on us and made the situation all about her and her needs as a failing realtor who needed the money. In the end we connected with a reputable company and sold our house with them right away. Couldn't recommend GPP to family, friends, or strangers. Beware!

    I rented a property via Gulf Pointe for 10 months in Estero but our stay was ruined due to having…read morethe worst property manager we've ever had the displeasure of dealing with. DeeAnn DeCastris is incredibly rude and inattentive and to say that she's unreliable would be a major understatement. Whenever there was an issue with the house she would rudely communicate over text and place blame on us. It got so bad that after a while I stopped bringing things up entirely. The worst came after we checked out. She told me that I should receive the security deposit back in the mail within 15 business days. By this point I knew she was extremely unreliable and that I would have to remind her. Sure enough the time came and went and no deposit. I messaged her and as always she never admitted fault or apologized and tried to spin it around by saying I misunderstood and that she never said it would arrive in 15 business days. I then screenshoted her the text message of her saying it and rather than apologizing she screamed at me. Then she said it will be mailed in a few days, I stressed to her that I was staying at a temporary Airbnb in Texas and that it's urgent that I receive it before the end of the month as I'll lose access to the mailbox otherwise. The next day came and no check was sent out, I messaged her again and stressed the urgency. She then responds if I can come pick up the check form their office in Estero in the morning. This is after I spent countless times telling her that I was in ANOTHER state. It's as if she doesn't listen at all or has some sort of learning disability! Eventually she sent the check but only after I had threatened to contact her manager. If you have the unfortunate luck of getting DeeAnn DesCastris as your property manager I would ask for someone else, or this business isn't worth dealing with for your own sanity!

    Marshall Reddick Real Estate

    Marshall Reddick Real Estate

    (50 reviews)

    Extremely Poor Property Management Experience - Fort Myers…read more Marshall Reddick did a very poor job managing my property in Fort Myers. I relocated to California for work (RTO) and left the property in August, giving Marshall Reddick full authorization to manage everything--including tenant placement and payment of utility bills. This was by far the most horrifying property management experience I've had, and I own properties managed in other states. Over several months, I was instructed to reduce my rent five separate times due to what they claimed was a "poor market," yet the company changed real estate agents 3-4 times without my consent. Each time, they failed to run the live Facebook marketing campaign they had explicitly promised. Most alarming, I was later informed that power to the property had been shut off for three weeks before Marshall Reddick notified me. I was told this occurred due to a lack of funds, and only after the prolonged outage was I informed of a potential microbial growth issue--a serious risk to the property that should have been addressed immediately. Despite providing a 30-day notice for non-performance, Marshall Reddick ignored the notice entirely and continued to demonstrate a complete lack of accountability, communication, and urgency. This experience showed a complete disregard for: Basic property oversight Timely communication Tenant placement execution Utility management Owner fiduciary responsibility I would strongly caution any property owner--especially those managing remotely--before trusting Marshall Reddick with their investment.

    I've had a great experience with the Florida branch of Marshall Reddick so far. They've been…read moreresponsive to my requests and proactive around lease renewals. There has been a lot of turnover recently, but generally the staff has been pretty easy to work with

    Bartomeo Property Management - Just listed $179,000

    Bartomeo Property Management

    (8 reviews)

    Purchasing real estate is often the biggest investment a person will make in their life. Adam will…read moremake that experience enjoyable and take all of the stress out of the process. You will not find an agent that is more knowledgeable or who is as involved in the whole process. I made my purchase from 1,200 miles away and I had complete confidence in Adam the entire time. He will work with you for as long as it takes to find the perfect property for your needs, and he will always put your interests first. I will recommend Adam to anyone purchasing real estate. I look forward to working with him again in the future.

    Adam, went above and beyond my expectations of what a realtor would do. I needed to paint my house…read moreand I figured I would be told yes it does need to be painted but instead Adam said let me know when you want to paint and I'll come help. With his help we got it done in one day. I liked the fact that when he was talking with you face to face he would let a text or phone call wait and keep his focus on you, that is rare in this day and age. Even the closing agent told me more than a couple of times she always enjoys working with Adam as he is very through and has all his ducks in a row which makes the closing process seamless. Adam in my opinion is by far one of the best agents to work with and plan to get back with him again when I plan to purchase a couple of additional lots after my home is built.

    Castle Group - propertymgmt - Updated July 2026

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