SInce COVID hit, I have been the only income in my household. I worked hard to make every one of…read moreour payments to this company. As well as all of our other monthly bills. I haven't missed a single payment to any of my accounts since the Pandemic. I made my MAY payment late -- after the 16th but before the month ended -- and they reported my mortgage as MISSING A PAYMENT. Not late, DELINQUENT! My credit score just dropped 53 points because they reported me as DELINQUENT!! I've worked hard to keep my credit score GOOD and they just knocked me down without a second thought. Thanks!

Foreclosure mill, not a lender. If they bought your loan from Chase you are losing your home so do…read moreit strategically. You can hire a bulldog plaintiff's attorney and sue them for deceptive trade practices and for violating consumer law. Otherwise, you're screwed. Don't believe anything they, or their law firm, tell you. Get EVERYTHING in writing. What they're doing is legal, but it's wrong. Fight these parasites.

Nicholas Cullen handled our account. He is knowledgeable, communicates well, is professional, etc…read more I am very happy with Rocket and Nicholas Cullen, and recommend them highly!

My mortgage was transferred to Rocket. What a joke! Nothing was supposed to change, and it didn't…read morethe first month, but now my payment is higher AND nobody bothered to contact me to let me know. Communications were false or non-existent, website is confusing to navigate. Do NOT recommend, if you have a choice. And to anyone from the company reading this, you will be receiving a detailed letter, copied to my attorney.

Lucy, Ann, and Hanh made my refinance experience seamless. Ann checked in regularly with me until…read morethe interest rate dropped within my targeted range. Loan Factory also has automated notifications that conveniently emailed/texted me daily interest rates. Once I reached my ideal interest rate, Lucy helped me with the refinance process. She was very professional and responsive. I highly recommend Loan Factory for great rates and personable customer service. Lucy patiently explained all the different fees to me and worked with my requirements. My impression of Loan Factory is that their employees go above and beyond as they helped me find the best rate possible.

This is literally the only manufacturing place in the whole area. In other words, it's the Lone…read moreFactory. Get it. Located in Vietnamesetown is this loan shop which is pretty helpful especially in times when people are not having a lot of money. It's west of Belt 8 and Chinatown, in the Alief district. The problem with lonas though is then you have to pay it back and the rates aren't always great. Still it's a little local business and some people will definitely be glad it's here.

Execellent customer service. He helped me a lot on buying my first home. Highly recommended for…read moreanyone who wants to buy thier first home.

From the owner: - As a mortgage lender, Absolute Mortgage & Lending controls the entire loan process from the…read moreinitial loan application all the way through the delivery of the loan into the secondary market. We are able to ensure an accurate and faster closing process because each step occurs in-house - processing, underwriting, closing, funding, shipping and secondary marketing. - Mortgage professionals that are fluent in Vietnamese. - Specializes in working with self-employed, contracting, or W2 clients. - Special programs for veterans, doctors, and teachers.

Jason and Nadia were wonderful throughout the entire process. They helped make a very stressful…read moresituation when we lost our first contractor more comfortable and worked with us every step of the way. I can't say enough good things about them!

I can't say enough good things about Jason Noble at Security America Mortgage. From the get-go,…read moreJason was the perfect mix of professional and approachable. Even though I didn't know much about the construction and banking process, he made it easy to ask questions without feeling uneasy. One thing that really stood out was how transparent Jason was. He laid out all the pros and cons of each loan type with complete honesty--no hidden details or small print to worry about. Now, four months after closing, everything he told me has proven to be spot on, with zero surprises! What's even more impressive is Jason's dedication after the fact. I've had questions about the draws and my builder, and Jason has always been there to help. Just recently, he spent 43 minutes on the phone with me, discussing issues that weren't even his responsibility. His commitment to providing excellent service goes above and beyond. I highly recommend Jason Noble and Security America Mortgage to anyone looking for a reliable and knowledgeable loan originator. I've already recommended him to friends and family, and I would even trust him to help my son get a mortgage if he were old enough. Jason's genuine care and outstanding service make him the best choice for any mortgage needs. *This was my second VA mortgage however my first VA construction loan.

Buyer beware. I wish I saw these reviews earlier below. They exhibit my experience too! I used this…read morecompany and will never use them again. Facts: 1. The pre-qualification process. The prequalification is just a basic ratio with no rigor. You can be pre-qualified for a billion dollar home perhaps and then when clear to close happens a zero hour, the true diligence happens - from seeing your corporate returns to general ledger to bank statements that have not even been produced by your own bank. All the 45-60 prior you have be led to believe you were in good standing. The party that pre-qualifies is NOT the same party that clears you to close. 2. Study your timelines and overcommunicate to them. I never got so sharp on the mortgage process until I witnessed the comedy of errors from this firm. First, we were told we need an appraisal. Then we didn't. Next we asked for a new close date, and did not get but verbal from the Loan Officer. Then less than 48 hours from the closing day, the company asks for the paper-ed up new closing date documents. It was our experience that this company works from your close date to do EVERYTHING. While I asked for a 30 day deadline of standard mortgage dates, clear to close, 3 day closing docs etc,. NONE OF THIS WAS MET. I had to get the President to act on loan processing to actually get my loan into formalized review. Then, every sales manager on down called me but with no actual solutions. Terrible. 3. Closing docs - We got these 2 hours before closing time from the title company as they provided less than 24 hours in front to the title company. Imagine having to read about the terms of your new home purchase with like 2 hours or less. Then imagine that potentially the formalized review forced you to have to cough up more cash (like significantly more) because true review of your DTC ratios forced a different number on closing day. 4. Rate. The rate, the rate, the rate. We basically had to work with our LO and determine when to lock. We were glad we locked when we did but sad we did not lock earlier. If you have any understanding of markets - insist on the rate lock when you feel comfortable. Our Loan Officer was nice, but you could see his helplessness. I would have been WAY better serviced going with a nationwide company like Rocket Mortgage who communicates and holds internal SLA for this process for you. Buying a home is stressful enough much less having to manage Amcap through the process. Never again. I hope you factually gain insight from my experience.

Kialye Wasil made our home loan refinance process a joy, From start to finish she provided…read moreprofessional courteous service and was especially sensitive and caring about us as people and not just as a business task. Our loan was processed in an extremely fast amount of time with little to no obstacles and it was do largely to her diligent attention to every detail. Kudos to Amcap for having such a great person in their employ, I'm 100% going to be a customer of Amcap for my home loan needs. Thanks and keep up the good work. I highly recommend this company.

Don't got here, they are scam. They went ahead to run my credit after I had cancelled request to…read moreproceed with them, instead of apologizing the student Dennis Ouellette hung up the phone on me.

Great to work with. Responded in minutes. Including off hours at night and on weekends. Really…read moreknowledgeable, explains all the options - and has access to a lot of more complicated instruments like bridge loans. Definitely recommend.

The experience for this transaction was excellent. Prompt responses, quality customer service,…read morequick funding. Five stars to Noble Mortgage!

Jesse Coria and Noble Mortgage were a great help in my first Single family acquisition…read more They were very knowledgeable and hospitable. They held my hand during what I thought was a risky venture. I now am ready for my next acquisition! Thank you Noble Mortgage!

Gracias a Dios y al profesionalismo de Carlos y Terra Ferna Mortgage, ¡nuestro sueño de tener casa…read morehoy es una realidad! Estamos felices y agradecidos por todo su apoyo y excelente servicio.

Folks if you want to hand over your hard earned earnest money to the seller of the home while…read moreCarlos sits around not answering the calls from the sellers realtor DO I HAVE THE COMPANY FOR YOU! Terra Ferma Mortgage is Texas's best when it comes to making sure deals fall through and you as the buyer lose all the money you have put forward towards the purchase! Terra Ferma Mortgage will set a date for a March 24th closing and STILL not be able to close even when the new deadline of April 11th arrives! That's 17 days he couldn't get his tasks completed in! (Directed at you Carlos since you don't seem that smart!) They are fantastic when it comes to lack of professionalism! I mean Carlos had to give his own company 5 stars to try to rectify his absolutely ABYSMAL rating here on Google! As of tomorrow I will be taking his client's money and laughing ALL THE WAY to the bank all because of his complete incompetence and inability to stick to any relative timeline. Let's just say he's not very good at his job at my benefit! You know the company has to be absolute trash when the Seller is cutting them down on Google. My own realtor has said this is the WORST lender she has ever worked with in her entire career! Is that who you want working with your hard earned money?!?!? This man played with his client's money and my time and deserves every terrible review he has earned on here. Stay away unless you love losing money!