Castle Restoration &amp; Cleaning

Greatly overcharged for work done. Promised second helper didn't show up to move heavy items and…read morefurniture. Details were not addressed or corrected. Definitely would not use this company again.

I'm so happy with my floor! It looks like new. They were so professional, and came when they said…read morethey would, I've had so many contractors tell me they'd be here at a certain time and not show up or 2 hrs late. I would highly recommend them and will be using them again in the future.

Cleanlinez Tile & Stone Restoration

Sheyna and Chuck completed an outstanding cleaning and color seal of our kitchen and two bathrooms…read more They worked their magic cleaning 10 year old grout., filling in voided areas where grout was missing and completed a color seal that has restored our flooring to look like brand new! These are seasoned professionals and also very nice folks to work with! I would highly recommend them for any tile restoration work

From the owner: Cleanlinez Tile & Stone Restoration specializes in maintenance and restoration of tile, stone and…read moregrout. We have years of experience and are true professionals in the field. Our cleaning service provides restorative deep cleaning to get your tile and grout looking like new along with grout and caulk repair if needed, then sealed up with the best sealers on the market. Natural stone can be more difficult and sensitive to maintain, yet if done properly, can last a lifetime and be a timeless asset to your home. Our technicians are experts when it comes to cleaning, grinding, polishing, honing, chip repairs, and sealing of stone such as marble, travertine, limestone, granite, and slate. Areas we commonly service include ( but not limited too ) are flooring, countertops, showers ( including glass shower doors ), and exterior patios. Cleaninez can also help with some other surfaces of your home or business as well as including VCT maintenance, and concrete cleaning / sealing Cleaninez owners and operators have a extensive background in tile installation as well ( also currently own and operate Rust Tile & Stone ) therefore gives us an advantage in the restoration side of the business as tile and stone experts on all levels. This helpful if your tile service needs more beyond restoration such as repairs or replacement.

Nite & Day Carpet Cleaning & Repair

(6 reviews)

Excellent and quick service for an emergency carpet cleaning. Matt was very professional with all…read morethe right equipment. Also thoughtful, friendly, and knowledgeable. I would definitely recommend.

Matt and Nite & Day Carpet Cleaning & Repair did a great job on cleaning 2 couches and our carpeted…read moreliving room! Matt responded promptly, was very helpful from the onset, was very fair in his pricing, and worked with flexibility and integrity to get the job done. Would recommend Matt and Nite & Day Cleaning and Repair without hesitation!

Clearwater Chem Dry

Our camper needed some extra TLC! Chem Dry came in and bid…read morethe cleaning. And In less then a week we were scheduled. Cleaning time was super quick. We highly recommend Chem Dry- Lewiston Idaho.

They fit us in right away, did the job well and in half the time. Very fair pricing too.read more

A Nu-Look Cleaning & Restoration

4.4

(22 reviews)

Casey arrived promptly and did an exceptional job! We needed our dryer vent cleaned and when done…read morethe mess that made (as well as our fluff on the floor) was totally cleaned up. He even noticed that our hot water hose was dripping a little bit and cautioned us to monitor it. While he was here, I noticed how disgusting our ceiling vents were getting. Casey called his boss and was able to make time to clean those on the same visit. A Nu-Look was easy to book, responded quickly, arrived on time, did a great job, cleaned everything afterwards, and was very reasonably priced. I will certainly be using them for our other cleaning needs!

I was looking forward to having them clean my ducts and my dryer vent and had a very pleasant phone…read moreconversation to get my quote and set up the service. Unfortunately, nothing about the service visit was as expected, including the quoted pricing. Here is an excerpt from the email I sent to them, which went unanswered: - Originally I was quoted a discount price on the dryer vent cleaning that I was told was a greater discount than the military discount. At the completion of the service, the dryer vent discount was not offered and so I paid more for the service. - I was also told that the service would take approximately 3 hours to complete, and then was told by the technician that arrived that it take approximately 2.5 hours. He was done in 75 minutes and appeared to be in a hurry. No explanation was given as to why the work was done early. - There was dirt and debris located in every room after the technician left. I spent almost an hour vacuuming floors and furniture to clean up the mess left behind. - The brand new filter was still accumulating large pieces of dust and dirt after the service was completed. I was told the vents were completely cleaned. Disappointed to say the least....

Baylight Carpet Cleaning

(72 reviews)

Paul from Baylight carpet Cleaning cleaned our carpets yesterday and did a tremendous job! We had a…read morelot of pet stains and he was able to get them out. We so appreciated his friendly demeanor and helpful attitude. While he was cleaning, the power went off. He cheerfully handled the situation and was able to finish the job. We will certainly contact him again when we have dirty carpets.

We've used Baylight at our home three times now. They've kept prices and service consistent. Their…read morenew employee Angie did an excellent job. Very pleasant too.

Lovell's Home & Office Maintenance

I was very happy to open the door and a guy from Lovells was standing there wearing a mask…read moreidentifying himself that he was from Lovell's Carpet Cleaning and was here to clean my carpet. He was very efficient and did a very good job...taking time to go back over a spot that was a little extra dirty. He did an excellent job and the price was very reasonable. I will have no one else clean my carpet except Lovell's Carpet Cleaning Service. The owner John is very friendly and courteous to work with. The kind of person you enjoy doing business with. I will be calling Lovell's again in 6 months to have my carpets cleaned again.

I'm very surprised to see fewer than a five star review here. I called at 9 in the morning in need…read moreof someone that day. They not only accommodated my needs, they cleaned the carpet better than any other service I've used. I have pets, and months after the job was performed, they're still odor free and look wonderful. When the cleaner left, he told me if anything isn't perfect to call back and "John will make it right." I didn't need anyone to come back and improve the job, because it was done right the first time. The man who came spent a long time at my house, and the bill was more than reasonable. FYI I have not been paid or contacted to write this review. I simply want to pay it forward. This is an excellent company.

Max Performance Carpet Cleaning

They did a great job cleaning our upholstered rocking chair. Customer service was awesome.read more

Very prompt response. Showed up on time and did a great job! The cost was reasonable. We…read morehave pets, and the specialty products uses worked great!

Allklean Carpet Cleaning & Restoration - Coeur d’Alene

(46 reviews)

most kind and helpful, punctual response with professional assistance. should always be your first…read morechoic.

Work was started on my project in February 2025 and is still ongoing 14 months later in April of…read more2026. I was promised a 4 to 6 week start to finish on this job. Juan's and his workers were rude and incompetent. Juan was often rude and one time was actively hostile and acted like he wanted to fight me. Juan's workers told me they had never done floors before. His workers continuously made mistakes (not cutting the flooring correctly, they had to buy extra materials because of mistakes, not using the correct tools, hiding mistakes, causing more damage, spilling stain in my concrete , not cleaning up their messes, leaving front door open three times when they left), they were often hours late or would not show up at all while I waited around all day with no one following up with me, eventually Juan avoided all my texts and calls as well as Broughtons. Juan was openly hostile on one instance acting like he wanted to fight after he had to fix a damage that did to my counters I had told Broughton numerous times that I was uncomfortable with Juan and his workers because of all the incidents but he said Juan had already been paid so Juan needed to fix the work. Broughton told me there would be no further payments needed from me if we continued to use Juan's company to finish and we only partially fixed mistakes and didn't have to redo the entire flooring and baseboards and I didn't leave a bad review, BBB complaint or complain to the insurance company or the owners of the company. Broughton later had told me that Juan had been lying to him and Juan stopped returning his calls then Broughton stopped responding to my texts and calls so after 2 months of no contact I reached out to other companies for estimates to fix the job that AllKlean had not finished. If Broughton and Juan were fired why did no one from All Klein ever contact me? Even during and after I hired the Idaho handyman to repair some of the work that left damages to my house, no one from AllKlean ever contacted me to check up or follow up. Broughton left the job unfinished and my new floors, baseboards etc damaged, with material left in my garage taking up needed space, my bathroom was left with the sink and toilet unattached for months until I hired someone to make my bathroom usable and my furniture in the garage or out of place because there was no flooring or damaged flooring in parts of my house. I hired the Idaho handyman to finish the job since no-one from AllKlean Klean would call me back and fix these issues, who said they can only do a "Bandaid" repair the replace entire flooring and baseboards to complete the job properly. The employee of the Idaho Handyman who did repairs wife works in AllKleans billing department. 3 other companies that came that give me a estimate to complete the job that AllKlean was supposed to do said it the entirety of the floors and baseboards and bathroom sink had to be replaced to fix properly. In October 2025 I received a final bill even though the work was not completed. I called and told the female in the billing department that answered the phone that work was not done. She put me in touch with the person that took over for Broughton. This person told me not to pay anything until after he and the GM came out and inspected the work that was done and both he and the GM would come to my house to inspect the job. Neither he nor the GM came out or called me to inspect the floors etc.. I called back after a week of not hearing from anyone and was told by a female from the billing department that she couldn't get ahold of the person in charge of my account but she would leave a message for him to call me. I never received any sort of correspondence from anyone regarding my job until the end of April 2026 where I received yet another bill saying that the work was completed (it's not complete after more than a year). I called Stephanie from the billing department and explained to her what was going on. She apologized and put me in touch with the guy that is charge of my job. I told him what was going on and he said that both him and the GM would come out this week to inspect the job. Which ironically is exactly what was told to me in October of 2025 and no one ever reached out to me or came by then. I understand that both Juan and Broughton were fired for the incompetent work they did. Since Broughton was fired why did no one from AllKlean ever reach out to me to regarding my job? I received no voice mails or emails or texts from anyone other than the billing department since Broughton was fired. I talked to the new person that replaced Broughton to oversee my job twice in the 8 or so months since Broughton was fired and both times it was I that reached out to him both times after I received bills that the job was done when it isn't done.

McCoy Plumbing Heating & Bath Boutique

3.9

(18 reviews)

These guys rock! Needed a hard to find thermostat bracket for a water heater that corroded out when…read morereplacing a lower element. Not even Moscow Builder's Supply had. Craig made it happen! Rick & Staff super friendly & helpful. Love the expertise and specialties here at the Showroom in the Heart of Moscow!

I contacted McCoy to have them replace an aging water heater before it became a problem. I worked…read morewith Cody to get the correct heater ordered, then Dean and Logan handled the install. The work was clean and efficient, both guys answered my questions, and I learned a few things. Very satisfied with the experience and would whole-heartedly recommend McCoy for your plumbing needs.

Powell Plumbing

3.3

(12 reviews)

Our kitchen sink had some problems that we hoped could get taken care of before the weekend and…read morePowell Plumbing exceeded our expectations! They sent their service technician, Himey, out just a few hours later and he was very efficient, knowledgeable and personable. We were also happily surprised by our bill which was less than half of what another plumber quoted us.

Developers, flippers, and remodelers beware. I have almost finished a small remodel in Moscow. I…read morehad Powell do the rough-in work with a promise from the owner to come back in the spring to finish. They finished the rough-in work January 2022 and I paid them. Now it has been more than 7 months, more than 20 calls, multiple promises from the secretary that she would have them come out and finish. Still nothing. My house is completemy finished now minus the plumbing. So it is un-habitable. I cant sell it and can't live in it. One month ago I finally filed a better business compliant and still nothing. Beware because if Powell starts and does finish it, no plumbers in the area with touch the project. BEWARE!

Drain Pro

Very refreshing to use an ethical company these days. Father and son team that works hard for their…read moremoney and are courteous, cheerful, informative and reasonabl priced, plus they did a top notch job! Thats the upside concerning Drain Pro, can't think of any downsides.

We have had intermittent problems with a slow drain under the slab in our basement that we know has…read morea hole in it. I messaged Drain Pro to get them to map the pipe so the plumbers could replace it. They responded to my inquiry quickly and showed up exactly when they said they would. They checked the pipe, found that it was mostly just clogged, and showed us that the hole is very small and likely does not need replacement at this point. Then he gave us advice on how to keep it clear without them having to do it regularly, but also that he's happy to keep checking it for us going forward. Additionally, we had a power outage literally right as he was about to put the snake down the pipe, but they came back a couple hours later (well after 6pm) when the power was back and did the job. Then they didn't charge me an arm and a leg! The guys were very polite, went out of their way to be neat (going around the house instead of through it), and cleaned up after themselves. Couldn't be happier. I hope I don't need their services anymore, but I'll happily use them again if I do.

Ray's Plumbing

Jason Ray and his son Jonny are excellent plumbers! I'm in the real estate business and they are my…read morefirst call for all plumbing needs. They are very competitive on there prices and the service and care family team with a kitty Jason Ray's wife and Jonny's Mom at the helm, it's smooth sailing! Honest, reliable, and knowledgeable. Good people!

These guys are rock stars! The kitchen sink in my apartment was experiencing problems, and they…read morewere here working on the problem within 15 minutes of receiving the phone call. Couldn't have asked for a better experience. Quick, courteous, and overall great!

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Kris D.

12 years ago

Castle Carpet Cleaning has been cleaning my parents' carpets for years, and they've always done a great job. Prompt, professional, excellent results, and really nice people. Today, my elderly mother called me in a panic because the bathroom floor was flooded. I live far away, but thank goodness I knew who to call! McCoys Plumbing went right over and fixed the plumbing, and Castle Carpet Cleaning was there as soon as McCoys was done, even though it was after 5 p.m., to clean and dry that bathroom carpet! This was truly outstanding customer service, and made all the difference to my family! read more

Christa H.

13 years ago

I am a property manager and highly recommend Castle Carpet Cleaning to anyone looking for carpet cleaning or flood extraction. I consistently use them to clean and maintain my properties in Pullman. They offer excellent service and amazing results. Their staff is professional and always go above and beyond when I need them. read more

Ben A.

14 years ago

Super service, fast, great results (like new carpet) and friendly guys. If you can have a great carpet cleaning experience, this is it!

Castle Restoration & Cleaning - carpet_cleaning - Updated July 2026

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