Curbside pickup is awesome. Everyone is always so friendly and has great customer service skills!read more

The store has recently been remodeled and is a pleasure to shop in. They also added a grooming…read moreservices and I have used the head groomer Morgan for my dog and he looked beautiful after she gave him a haircut. And one last thing, the staff is incredibly friendly

Variety, price and buy local are all positives that make this a great feed store! Farm animals and…read moredomestics alike, you can find what you need

Awesome staff and great pricing . A true treasure in Castle Rock . If you want to support local for…read moreyour needs . This place is it .

We had our dog in training here and it has been working out well. It's a typical PetSmart. They…read morehad some holiday items on sale and tons of holiday dog toys.

Decided to get some mature cat dry food to add to his cats's meals. So many choices to select from…read more I read the nutrition labels and felt through the packaging for the size of the pellets. One of his cats does not have all her teeth anymore so we wanted to be sure that she could eat the food as well. They have a selection of broth to put over the food for more flavor. And a variety of wet food as well. I like looking at the different animals in the store. Cute hamsters and Guinea pigs. Colorful birds and cool reptiles. And the adoption center is my favorite as there are too many displaced animals out there. The associate was friendly and quickly checked us out. Lots of parking so our visits here are always convenient.

I purchase my dogs food from Pet Stuff Place. I have been coming here for 3 + years now. They…read morehave a variety of products on hand to meet any criteria dog or cat owners should need from raw food - lightly cooked to various kibble and canned. All the staff has been very helpful if I have questions - to the point when we were trying to calculate how much food my dog would need with this new product Michelle called me a day later to let me know what would be his serving size. Lisa, Ronan, Lindsey, Michelle - all very helpful including the new hire lovely girl (sorry I forgot your name). I highly recommend this store for your pets needs.

Love this local pet store! All their brands are excellent quality and they have so many types of…read morepet goods, like beds, treats, specialty foods, toys, and more. My cats love the food I get here, it's reasonably priced, and the staff are so kind! Would recommend over the big brand pet stores to anyone.

I would not recommend this store to anyone in fact, no stars should be an option!!…read more We just had the most awful experience. This morning, our son's fish died and he was devastated. We currently have 3 very small fish in a 20 gallon hefty size tank. We went as a family to pick out a new fish as we really wanted to make it up for my son. We found the exact same fish we had. Our current fish have been alive and thriving for 5 years. I have had fish all of my life and just really wanted to make my son happy from the loss. The person helping was very rude, childish and unprofessional. When we picked out the fish, I was questioned about our current fish and set up. Basically, what felt like a 10 question survey. Overkill for a 5$ goldfish. At first, they threatened to not sell us the fish because we needed a 30 gallon tank for the addition. Almost made my son cry. Really??? First off, this tank we have can hold 4 small fish that is the max. Is 10 more gallons really that much more of a difference for 4 small goldfish??? I asked to speak to a manager and same thing, for a 5$ gold fish threatening us that this fish wouldn't survive without the 10 extra gallons. Are you for real? My kids fish just died and you want to act like we are adopting a million dollar fish? Anyways they finally agreed to sell the fish, however, they said we will not be honoring a no return policy , okay so what it's 5$ I could care a less. Didn't stop there, they said they wouldn't sell any more fish ever! They even went to go as far as writing this on the receipt (in big letters covering the whole receipt) "no refund, no more fish" Very childish and unprofessional on both employee and manager. You should be ashamed! Terrible customer service and terrible way to make a sad situation even worse for my family!

This is a very unfortunate circumstance, my son was very excited to get a fish for his birthday and…read moreone of the workers followed us around the store while we were looking for all of the necessities. While being followed my son dropped one of the fish tank rocks and it broke. The man approached me in front of my son and was very forceful in telling us we had to purchase the broken rock. My problem is not with purchasing the item we broke. It is how this man belittled me in front of my son and made my four year old feel awful for something that was an accident. ACCIDENTS HAPPEN. This was supposed to be a fun experience and instead turned into a place I will not give my business to any longer. Avoid if you can and don't take your kids there. I did also ask to speak to a manager and they refused to give me a number and said I could just come back when they are in.

I purchased a $4,000 zero-turn lawn mower online from Tractor Supply Co.⁠ based on their…read morecommitment to deliver the equipment directly to my home west of Colorado Springs. Two weeks later, I still do not have my mower, and no one at Tractor Supply can provide a delivery date. It could be tomorrow, next week, next month, or apparently even longer. The issue appears to be with a new delivery service called Roadie⁠, which is owned by UPS. The process seems to work like a gig-service platform where drivers accept deliveries. Unfortunately, multiple drivers have reportedly shown up without the proper flatbed equipment needed to safely transport a zero-turn mower. As a result, the delivery continues to be delayed. What is most disappointing is Tractor Supply's response. Rather than taking ownership of the problem, they simply point the finger at Roadie. Despite tying up $4,000 of my money and failing to deliver on their commitment, they have offered no meaningful resolution, compensation, or even a realistic timeline. I understand that third-party vendors can have issues, but when customers purchase from Tractor Supply, they are doing business with Tractor Supply--not Roadie. The responsibility for fulfillment ultimately belongs to the retailer. At this point, I am seriously considering canceling my order and taking my business elsewhere. If you are considering ordering large equipment from Tractor Supply, be aware that delivery may not be as straightforward or reliable as advertised. Buyer beware.

Excellent variety of products available. Employees always…read morehelpful and friendly Great hours

I had a good experience recently when stopping by to pick up a birthday treat for my boxer dog…read more They have a nice selection of birthday treats at their bakery section. I grabbed a few of those bone shaped cookies. My dog loved them. She actually went sort of crazy over them. I will definitely stop by for next year's birthday celebration. Also, the clerk at the register was helpful with suggestions. He also confidently knew the ingredients of the bakery items. Store is fairly clean. I wish it was in a different location for ease of access. If you're not familiar with this location you could easily drive past it. I'll definitely return for more birthday treats and dog toys.

Things have improved! Great promotions…read more Friendly staff. Our dog loves the treats they offer (natural & made in the USA)

We have tried many grooming places for our two doodles, and this mobile service is the best by far…read more Our dogs love their spa days. We wouldn't trust anyone else with our babies.

I have tried several different dog groomers in town but keep finding myself coming back to the…read morepampered puppy. Their mobile service is convenient and there prices are much more cheaper than anyone else. Plus you can keep going out to see how your dog is being treated because they are at your home (and your car doesn't get dirty!!). After hearing tragedy stories about dogs dying while at a groomers or being mistreated by the employees, it is comforting to see how your dog is being treated. so give these guys a call for your next grooming. it beats doing it yourself at a self service wash (you don't get wet, your not full of hair, and your back won't hurt!!)