Michelle did a good job with our first property, but our experience with the second has been…read moreextremely disappointing. She failed to send our renewal notice on time, and I had to remind her. Even then, she waited until only 20 days before our lease expired to provide three poor comparables that were clearly not similar to our home. I ended up doing all the market research myself. When I considered ending our agreement, she threatened me with a full year's management fee instead of addressing the issues. We have worked with MR on three properties and even bought one through them, but because of Michelle's lack of effort and unprofessional handling of our account, we will not be using MR again. She argues constantly, never admits she's wrong, and could put in more effort.

We rarely leave negative reviews, but our experience moving into a Marshall Reddick-managed…read moreproperty in Nashville has been extremely disappointing. Prior to signing, we were explicitly told the unit would be professionally cleaned and move-in ready. When we received the keys, that was not the case. The apartment required extensive cleaning, and we ultimately had to hire professional cleaners ourselves after receiving little meaningful remediation despite repeated communication. Since move-in, we have dealt with a long list of unresolved maintenance issues, many of which were documented immediately upon occupancy, including: - a nonfunctional washing machine with standing water and visible mold - a nonfunctional microwave - exterior openings allowing animal activity in the walls/ceiling - a broken mailbox lock (mailbox doesn't close at all) - missing window screens - multiple additional maintenance and safety concerns We are now nearly a month into the lease and all of these items still remain unresolved. To be fair, Michelle eventually stepped in, acknowledged that our move-in experience fell short, and approved a partial rent credit toward the cleaning expense, which we appreciated. However, the overall experience has still felt highly reactive rather than proactive, with much of the burden of coordination falling on us as tenants. The most frustrating part has honestly been the lack of preparedness and follow-through. We understand that maintenance issues can happen, but a unit should not be turned over in this condition after repeated assurances that it was move-in ready. We are hopeful the remaining issues will ultimately be resolved, but wanted to share our experience candidly for anyone considering renting through this management company.

We were 8 days away from closing our home but we switched lender last minute to saved us an…read moreenormous amount of $$$ on CC and got offered a lowest interest rate than what the old lender offered. JAMIE and her Team VIOLA did the PHENOMENAL job wrapping us quick and we were still able to CLOSE on TIME! We knew that switching lender the last minute was at high risk and we were at edge of giving up but JAMIE BOOTH didn't give up on us. 8DAYS of taking over and switched docs really blew us away. She's very impressive and knows the ins and outs. PS: There was a hiccups when signing online, and Jamie was directed to contact us. But for some reason she didn't get the forward notification and was very apologetic. But don't get disappointed knowing we are in the crazy Hot Market and they're always very busy. JAMIE BOOTH and her TEAM were our SAVIOR and We were very grateful. She is the true hero of helping Military family get the best Mortgage rates all the way to Closing Cost!

Highly recommend using Veterans United! This was the easiest mortgage process we have been through…read moreand we will definitely be using them in the future. Paul was awesome to work with and made the whole thing go smoothly!

they put 10 day holds on certified checks. so paying $60 to overnight someone a certified check was…read morea waste of money

THE WORST BANK in Clarksville. 1 teller for a line that stretches to the door. The Covid line for…read morecars stretches around the building and God forbid you are a minute late past closing. You will NOT be helped. And good luck trying to cash a cashiers check. Or any check for that reason. You will wait on your money for about 10 days. Go ANYWHERE else.

Chuck Klumb at Legends Bank was absolutely amazing at being both responsive and thorough when my…read morehusband and I applied for our first mortgage. He took the time to go through all the necessary steps and was available - both by email and telephone - to answer any and all questions. Mr. Klumb took the time to compare different rates and get our closing costs down. I would highly recommend Legends Bank to anyone in Nashville or Clarksville looking to secure a mortgage.