Unfortunately we waited a while to utilize a gift certificate from 518 Maids and before it expires…read morewe have reached out to schedule the cleaning by email, text, phone (no answer voicemail full), Facebook and here and have not gotten any response. Either they are out of business or we've been ghosted.

no deep cleaning performed on apartments floors no person…read moreliving at the vacant apartment , no one eating and no electric at the apartment after paying $160 deep washing cost to maid- maid refuses to offer oppty to return again and deep clean floor... we still see cobwebs along the bottom cabinets and corners. Not good

This service has been cleaning my house for over a year. Very professional. They do a great job…read more She always leaves cute bows around the house. I love to find them once I get home.

From the owner: We specialize in high-quality residential cleaning, deep cleaning, move-in/move-out cleaning, and…read moreAirbnb turnovers. Our services include standard cleaning, deep cleaning, post-construction cleaning, office cleaning, and home organization. We focus on attention to detail, reliability, and customer satisfaction in every home. We proudly serve Clifton Park, Albany, Saratoga, and surrounding areas. Contact us for a fast and free quote!

Divani and her team are phenomenal! They are quick, efficient, polite, and dependable. They are…read moreresponsive and flexible- I've had to reschedule a few times and they were very accommodating. The service is a great value. They will assess your space and offer a very competitive price. We finally realized that we just didn't have the time necessary to keep up with all house cleaning and engage household cleaners. Divani came to our house and made a non- judgmental assessment. The first visit was a longer visit because it was a deep clean. Wow! All baseboards, blinds, and other areas that are hard to clean/keep clean were done. Thereafter, we get a monthly cleaning that keeps us tidy. Highly recommended!

She did not show up for the estimate appointment. She didn't notify us of the cancellation nor did…read moreshe apologize.

I am beyond furious with the terrible service I received from this business. First of all, the…read morecleaning was subpar at best, but that wasn't even the worst part. I happened to get home as they were about to leave, so the main maid did a very quick walkthrough. We spend no more than 15 seconds in every room where she just told me what they 'had cleaned' and moved on to the next room. We did that through the whole house and they left 4 mins after me getting home. (I have videos with time stamps). Less than 4 mins for a walkthrough. They had me sign a paper saying everything had been cleaned fine. Once they left I had the time to do a very thorough walkthrough. I will attach videos that speak for themselves. There were 3 people in our home for 3 hours and the cleaning they did was the most superficial cleaning ever. It takes me less than 2 hours to do the same mediocre job these people did for almost $500. The worst part of this was one of the maids who called me a "Jodona"--which, for those of you who don't know, is a rude term that roughly translates to "pain in the a$%". Her words: 'Now we know for the next time she's a jodona' I couldn't believe it. She said it as if I wouldn't understand. I DO speak the language, and she had no idea. The nerve of this woman to be so disrespectful while on the job is beyond me. To make things worse, she had the nerve to say that my dog, who has always been super friendly and has NEVER growled at anyone before, was apparently "growling" at her (even though I didn't hear it or see it happen). She used this as an excuse not to clean the master bedroom. But guess what? They still dusted the TV stand--so it's not like they were too scared to be in the room. Clearly just a poor excuse for not doing their job. I've never been treated so poorly by a service provider. Not only did they not do a proper cleaning, but the disrespect was unbelievable. I called the main number as soon as I was done checking the whole house. Lisa sent the same cleaning maids to complete the job. I had to take time from my busy schedule to go room by room showing them everything they didn't clean so they could get it done. I have recordings in my own home of one of the ladies slamming the kitchens cabinets after I asked her to please cleaned them (they never got cleaned anyway). Almost $500 for a big old headache and a really crappy cleaning job a 15yo could've done better. I'll NEVER use them again, and I wouldn't recommend this company to anyone. Stay far, far away from this place! Worst experience ever!

I hired Molly Maids to clean my condo before moving in. They did an amazing job!! I am so grateful…read morefor their thorough cleaning of my entire space! My kitchen is spotless including my entire refrigerator and inside every cabinet and drawer! Every appliance was cleaned! My bathrooms look fantastic as well! The women cleaned and dusted all the baseboards and wiped down every door. I am grateful to be able to move my furniture in and not have to do a complete cleaning of my new home!

I would not recommend this service to ANYONE, and it's sad because wanted this to work out! I…read morereally loved it in the beginning! I used Ana's Housecleaning service for just over one year. The first 9 months were great! The cleaners were professional and did an awesome job and if there was ever an issue, I just had to contact that phone number given and it was taken care of. Then, in March, she started sending a cleaning crew that did not do a good job. And I what I mean by not a good job is that things were not dusted, the floors were not vacuumed, there was even a piece of trash left on my bathroom floor once! They would dump their dirty mop water on my front steps leading into my house so that I had to come home and clean it. When they stopped leaving it on my front steps, they dumped it into my perennial gardens instead. I have no idea what chemicals they are using and whether its harmful to the gardens I worked hard to cultivate. I texted with the owner a few times and she did send them back to fix what they didn't do one time, but they still did a terrible job every time. I went this way for two months, still paying full price and being unhappy, so I finally asked for them not to return to my house and to send someone else. At that time, the owner told me how frustrating unhappy customers are. It was not a very legible text, but it insinuated that because I was not happy with this crew, maybe I shouldn't use the service. I responded that I was frustrated. I had guests showing up the next day and the guest bathroom had not been touched. I said I don't pay for someone else to clean my house just to have to do it myself. After this, there was almost no communication from the owner and they just stopped showing up on my designated day. Once I would look at the clock and realize it was 3pm or 3:30pm and there was no sign of anyone, no contact from anyone, I would text the owner and would ask if someone was showing up today. Within 15 minutes, someone would arrive. Between May and July 21, 2025, every time I texted, I almost never received an answer. I asked if the cleaners could come earlier in the day, as 3pm does not work for me 3 separate times. No answer - and they kept coming after 3pm but only when I texted to ask if someone was showing up. I asked on Monday, July 21 if they could reschedule my week for the following week (I had the service bi-weekly), no answer, no show, never heard from anyone again. I stopped texting and just found someone else that doesn't even do as good of a job, but is respectful, communicative and timely. It just got to a point where I felt extremely disrespected and felt I should be treated better as a paying customer.

When speaking with Ana prior to scheduling, we discussed the price and agreed on a cost for a deep…read moreclean and scheduled for 9 am. I provided guidance that no oven or fridge should be cleaned and to please do couch, windows, all surfaces, baseboards, etc. On the day of she texted at 915 she was running late. At 1015 I finally called her to which she just said 'we are behind', well okay, can you please provide an eta for us so we can plan accordingly? Why wouldn't the owner tell us they were going to be an hour and a half late!? I suspect another service was scheduled that morning last minute and we were pushed back. Which turned this cleaning into a whole day affair for us. When her team arrived she was not with them. My father went outside so as to give them space. When he stopped in a few times they were working hard. The spaces cleaned look great. However, light fixtures weren't touched and the french doors had to be redone as they were foggy. Additionally there were bleached white spots on about 7 of his kitchen floor stone tiles! Well, what do you know but this was from oven cleaner (we suspect) as they cleaned the oven and the fridge. A waste of time and not as per my guidance. They also finished about a half hour early so time was perhaps skipped in other places. No furniture was moved (isnt this what happens in a deep clean???) Then she had the nerve to charge me $50 more, for what I am not sure. I paid what we settled on, despite my father not being able to fix his floor tiles without having to rip the entire floor up and redo it! She claimed that they had before pictures and they were there before but she failed to send these to me. Also- my father installed his floor, he knows his space. They were not there prior to this clean. Some over hall on business practices need to occur for sure.

We hired this company a few times, and each time they did such a wonderful job! Our house never…read morelooked so clean before! They are very thorough, attention to detail, flexible and polite.

Was all set to clean our home. Interviewed him and even sent a cleaning check list in Spanish for…read morehim to read easily. Spend hours on the phone with them organizing the schedule. Then, at the last minute, he left us high and dry. Stay away.

I requested a deep cleaning and organizing. Stephanie and her crew were AMAZING!!! They cleaned in…read moretwo hours what I couldn't in a couple months. They were so sweet and thoughtful! They took out boxes and broke them all of them down (there were ALOT) and helped me pack for my next move. I DEFINITELY will be hiring them again!

Friendly, went above and beyond what I was expecting a "cleaning job "" to be! She makes it clear…read morefrom the first showing of the house as to what she can and can't do, also depending on the budget you would like to stay within... she's the real deal!