The person that's been selected to walk. My dog is very sweet. I can tell when she shows up that my dog really likes her. That means a lot to me when he's excited to see her and not nervous about going with her. She clearly enjoys walking my dog, and he enjoys walking with her read more

Excellent service. Always has kind and knowledgeable walkers. I have used many walker companies in the past and they are the best

I initially contacted this company to consider daily dog walks. They came out for a meet-and-greet, and I met the walker. I explained that I needed to discuss it with my husband before moving forward. However, the next day, the walker showed up and took my dog for a walk even though we had not hired them yet. My husband was working from home and allowed the walk, assuming something had been confirmed. The walker returned about 10 minutes later and said my dog refused to walk -- which is very typical for her, so we believed him. I assumed this was a miscommunication, so I reached out to clarify that we were still deciding. I received written confirmation that this was understood. Despite that, the walker came again the following day. This day, my dog was not even home and was at daycare. The communication throughout was extremely poor. The walks that did occur were very short (5-10 minutes), and there was no app or reliable system for tracking or communication. The entire experience felt disorganized and unprofessional. When I left a review describing this, the company responded by calling me a liar and denying that they ever walked my dog. This is despite the fact that they emailed me a "report card" stating my dog had peed on her walk -- and we have ring camera footage of the walker taking her out. So either the walker lied directly and falsified their report, or management has no idea what is happening in their own company. Both possibilities are concerning. I would not trust them with your pet. read more

Waggy Walkys - Response to my valid review. - Dog Walkers Near Me - Falls Church, Virginia

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They take good care of my dog when I'm out of town, and when I'm home, they walk her every day for me!

Very disappointing experience. The service is highly inconsistent, with constant staff turnover and no sense of continuity or reliability. While a few walkers were genuinely caring, most experiences felt random and poorly managed. No-shows and last-minute changes happened far too often, making it stressful to depend on them for something as important as pet care. What concerned me most was the lack of proper vetting. I would not trust this service again--reliability and safety should be the baseline for any dog walking company, and this one falls short. read more

Maureen came when expected, worked positively with our picky dog. She made good suggestions for items and times that would work best with our dog. I definitely recommend them. read more

This company has saved me from several family emergencies. They are honest, kind, love all their animal clients, treat they staff well & excellent communication skills. Thank you to the awesome team, YAY! - Angela, Mike & Rafa Dembroski​​ read more

They are highly professional, reliable, and incredibly attentive. It is clear that they genuinely care about the animals they look after. They go above and beyond to ensure each pet feels safe, comfortable, and loved while in their care. Their dedication, patience, and attention to detail truly set them apart. You can see how naturally they connect with animals, and how committed they are to providing excellent, responsible pet sitting services. They treat every pet as if it were their own, which gives great peace of mind to anyone who entrusts their animals to them. read more

Responsible team of trusted caring dog walkers! Professional and prompt, we have been using their service for more than 2 years now..

Working with any dog walking or daycare service is bound to have some hiccups in the beginning, especially because pet parents may be overly sensitive or protective. Okay, I'm speaking of myself! With that said, Samantha in the operations office went to great lengths to address any concerns and is always available to answer questions about billing, scheduling, etc. My dog thoroughly enjoys 60-minute walks with her regular walker, who is a tall young guy with long legs (that means they cover a lot of ground)! Additionally, her walker is kind, friendly, punctual, and dependable. My dog and I have been clients for about eight months now, and we couldn't be more pleased with Waggy Walkys! read more

Kind and reliable walkers, great communication between walkers and owner. Easy to use app. Highly recommended!! (I live in Alexandria VA, not sure why profile says San Francisco!) read more

Ruby loves her Waggy Walkys. We are very happy with all those that have come to take her on a walk. All have been nice and polite. Good service. read more

We booked this company to take care of our two puppies while we were at a soccer tournament for the day. We noticed that no one had entered the house over an hour after the expected time. We called the company and no one answered. When they finally called us back, they said that the dog walker "forgot" and that they had no replacements. These are living creatures and a simple apology is not acceptable. read more

super easy to work with, serve a wide radius, professionals who are great with dogs. great service!

Emily is amazing we have 3 dogs all different ages and personalities she came in and took control . She walked then & talked to them. Plus the communication with Samantha the ops manager in regards to schedule changes or whatever she is so responsive & amazing. Great place read more

When these two spoiled kids need a walk, there is no one else we would consider but Waggy Walkys. dependable, loving, and documenting what happened (#1 #2 you know) very well. Two thumbs up (from us, since the dogs don't have opposable thumbs). read more

Waggy Walkys - When these two "not spoiled" kids need a walk, there is no one else we would consider but Waggy Walkys. - Dog Walkers Near Me - Falls Church, Virginia

absolutely best dog walking peeps out there! compassionate bendable on changes total 100% experts pjb read more

Sue was an outstanding caregiver for our 16- yr old Yorkie. She provided excellent communication multiple times each day and provided pictures for our reassurance. They just so happened to use our vet, which was an additional comfort. I highly recommend Sue and Waggy Walkies as we were never worried about our dog's safety and comfort. Thank you for your care and we will definitely use your services in the future! Outstanding... A+++ read more

Waggy Walkys is the only dog walking company that will work with my schedule! Whether I need a walk once a week, five times a week, or care during the COVID-19 pandemic, Waggy Walkys is always responsive, accommodating, and professional. My dog walker, Natalia, is the absolute best. She writes notes that are the highlight of my week and somehow makes every 15-minute walk with my pup sound like a grand adventure! As a bonus, she always leaves time to give my pup some scratches. I can not recommend this company enough! read more

Waggy Walkys - My happy pup! - Dog Walkers Near Me - Falls Church, Virginia

We fired them after finding out that one of their walkers was lying to us about taking our dog to a dog park. Our neighbors saw that our dog was disgruntled & stressed with our walker. We fired them. Fired. They sent someone new to our apartment when we weren't home nor notified that they had scheduled a walker. Our concierge had let them into our unit as they claimed that we had schedule a walk with them for our dog. A stranger took our dog & was in our apartment after we had notified that we FIRED their services. This company is hot garbage, I wouldn't trust my dog within their hands. & I will never recommend this TERRIBLE & MISMANAGED BUSINESS. They seem to also be writing fake reviews, they took down my partners review after trying to offer us a full refund if we had taken the review down. read more

I scheduled three mid-day walks a couple weeks before an out-of-town trip. The walks would prevent my wife from having to come home mid-day to walk our dog. Less than 48 hours before my departure I logged into my account to get the name of our walker. Much to my shock and dismay it read, Unassigned. I immediately called, it went to voice mail. Always does, frustrating. I promptly sent a text; it was 11:39am. Twenty minutes later (11:59am) I received. "Good morning, we have reached out to our staff regarding these appointments, but have not been able to confirm a walker able to do them at this time. -Austin. What??? I scheduled these walks weeks ago. It's now 42 hours before I get on an airplane, and 48 hours before the first walk. When did they plan to tell me??? At 1202pm I further questioned the situation and I received: "Our apologies, please understand that we want to give our walkers as much chance to respond as possible." They had weeks! What about their customer's needs??!! At 1208pm I asked, do I have a walker or not? I did not hear back, so at 1245pm I told them, don't bother. I'll find someone else. What kind of a insensitive operation is this to let a customer think they have a walker, and let the unassigned situation go down to less than two days? At 1:54pm management sent me a text attempting damage control. It was too, too late. I had already found a new walker. My assessment of Waggy Walkys. The machine has gotten too large. The manager pleaded COVID staffing problems, walker ill, etc. If they don't have proper staff and know it, give the customer at least a week to recover. There's no excuse for not giving me adequate time to find another walker. There's also no excuse for me discovering the problem before they tell me. Their front line communicators / schedulers should be much better trained. If the bottom line was, "we'll have a walker for you." That should have been stated upfront! Not, "we have been unable to confirm a walker." We had more than a dozen walks with Waggy Walky. Their walkers were terrific. Friendly, energetic and both my wife and dog loved them. However, their frontline communication and scheduling system is severely flawed and ill equipped to handle a situation like this. This was EXTREAMLY stressful. I'm done with Waggy Walky. There is an organization called, The National Capital Area Professional Pet Sitters Network. We found a wonderful walker through them who saved the day. read more

Waggy Walkys has been a saving grace for me for the last year I've had my dog. When I initially decided I wanted a dog I reached out to them to see what would be needed to ensure that I would have a walker that was able to meet my desired walk times. Justin Schramm (the director of sales at the time) talked me through the whole process ensuring I was comfortable knowing that this was an organization that was ready to meet my needs. I adopted Daisy at the end of March of 2019 and I immediately setup service with Waggy Walkys. They are great communicators and they were quick to respond to any questions, comments, or concerns that I had as a new dog mom. I moved from Maryland to Va during the summer of 2019 and swapped from daytime walks Monday - Friday to evening walks Saturday through Tuesday. Once I found out my schedule was going to change to nights I reached out to WWs and they were quickly able to find me a walker that would be able to work my requested schedule. Vanessa, my walker, has been a God send and she has made the transition to a new area and a new shift more seamless than I could have ever imagined. She is a great communicator and leaves detailed notes about my dog's activities while even having learned the name of her other puppy friends in the neighborhood which shows me that she pays attention to what makes Daisy (my dog) happy! Waggy Walkys is a great organization that cares about their customers and Vanessa has elevated an already great experience to a world class experience! I appreciate them more than my words could express. read more

THIS IS THE MOST IMPORTANT REVIEW I'VE EVER WRITTEN ON YELP. PLEASE READ. If you're like me my dog is my child and is family. We started using Waggy Walkys August 2016 and our walker Greg was sufficient but we noticed both dogs behavior was getting significantly worse as time went on. They were not listening to any commands and we were finding it difficult to walk them in the evenings. I have a varying work schedule so I had an opportunity to actually watch him walk our dogs a few times. Basically he would get the dogs, take them out and then take them right back in. Our building has 24 hour concierge and he also mentioned that our dog walker literally takes them to a close by area lets them do their business and then immediately takes them upstairs. Our building has a large park and a nice walking path for the dogs. When Greg decided to resign in February 2017 it gave us the perfect opportunity to research other companies. 2/16/17 - We notified the company via email we would be canceling our services. 2/16/17 - We received a reply email that said "I canceled all scheduled walks after this Friday and will send confirmation for this month." 2/20/17 - We started using another dog walker service, absolutely stellar, Untangled Leashes. 1. They took both dogs for 20-25 minutes each day to take them for a walk/potty break. 2. I get tons of photos of their walks every day which are time stamped. 3. Online portal which gives you a report card of how they did on their potty break and any pertinent information. 4. They showed up every day on time. 5. They also give them water and a treat. So why am I writing this review because if you love your dog as much as I do, you don't want Waggy Walkys to be involved. 4/28/17 - I get an invoice from Waggy Walkys. WHAT? Apparently a dog walker by the name of Fernando walked my dogs on 4/3, 4/5, 4/6, and 4/7/17. -Have I met Fernando? NO. -Have I begun service with Waggy Walkys again? NO. -Did I give them permission to enter my apartment? NO. -Was there a paper report card left each day of the walk? NO. -Is there any evidence that this Fernando came and actually walked my dogs? NO. -Does this Fernando even know how to handle either dog since he's never met the dogs or done a meet and greet with the owners? NO. -What if he walked into the apartment while I was home? What kind of repercussions are there with a complete stranger trespassing? -What if something had happened to my dog? I canceled service with them on 2/16/17 and then nearly two months later, they show up to my place without any sort of notice, walked my dogs for a SECOND time in a day for 4 days and then proceeded to charge me for these services without any kind of proof. Here are the negatives of using Waggy Walkys: 1. They use paper to indicate that they were in your place, very little evidence that they actually walked your dog. And in my case, the dog walker NEVER left a piece of water indicating that he had even walked the dogs. No proof. 2. Absolutely no time stamp of when they entered and exited and how long of a walk the dogs are taken on. Zero accountability here. 3. Dog walker was late most days. I know because I was home. 4. FRAUD. 5. TRESPASSING WITHOUT PERMISSION TO ENTER. UNLAWFUL. 4/28/17 - Spoke with the operations manager Chris Lafferty who said he would 1. refund me 2. look into why the dog walker did not leave a single report card in that 4 day period which would have notified me that he was in our apartment and 3. to remove my credit card from their system so I will not be charged in the future. 5/2/17 - Guess what? He failed on all THREE. What kind of company conducts business this way? And on top of it all, I had to call them to ask the status of these action items instead of them proactively communicating to me. 5/2/17 - Spoke to one of the owners of Waggy Walkys and he offered me a Visa gift card so that I would not write a 1 star Yelp review based on my experience. BRIBERY. Ok, well I can't be bribed, as a consumer I have the right to report real information and no amount of money would ever affect me telling the truth about this horrid experience. I anticipate a response to my review full of excuses and lies. Be prepared. AVOID. read more

Such a great service! We love Martha. She sends me pictures and updates about our pup's walks and she is responsible and caring. I will continue to ask for Martha every time my husband goes out of town. read more

Waggy Walkys - A photo Martha sent from one of her visits with my boy. - Dog Walkers Near Me - Falls Church, Virginia

We've very fortunate to have found a great dog walker in Sue. My wife and I have a very anxious but playful mini schnauzer that often doesn't do well with strangers. Sue, however, puts him at ease. Sue also does a great handling his sudden darting to chase down squirrels, buses, and cyclists. Additionally, Sue is a great communicator and keeps us informed about our mini schnauzer's walks. We highly recommend Sue! read more

Waggy Walkys - Dog Walkers Near Me - Falls Church, Virginia

I love Waggy Walkys! My walker is amazing with my dog and always reliable! We text if either of us need to change anything. My dog loves her so much that I've even asked her to pet sit while I've been out of town. I've always received emails from management for any scheduling changes and any questions I've asked have been promptly answered. It's so nice to know your dog is happy and content while you are at work! Thanks Waggy Walkys! read more

I highly recommend Waggy Walks. My disability prevents me from taking long walks with my dog. I really needed my yorkie to get his energy out. Each and every dog walker I've had has been so nice and reliable. The office is stellar and goes out of their way to be helpful. I know I have a wonderful support team for my yorkie. I highly recommend them. read more

I've used Waggy Walkys for about 6 months now and I would absolutely recommend Santiago to anybody looking for regular/routine walks. They company is great and quick with communication and flexible with walks and specifics. I know my dogs are taken care of during the day and excited to see Santiago when he comes over. He is great and texting daily to let me know how they were, any schedule issues or days I need to skip. Very reliable company. read more

They have been nothing but easy to work with regarding pandemic scheduling, and before that were responsive, good, and made sure to keep me well informed regarding scheduling and replacements when needed. read more

Waggy Walkys is the best dog-walking service anyone can ask for! They are straightforward when it comes to billing, honest communication about expectations, and genuinely love the animals that they service! I highly recommend this company along with its staff for providing me and my pet exceptional care and service. Thanks, Mark B. Woodbridge, VA read more

Daniel watched Molly and Chloe while we were away this weekend and he was amazing. he sent videos and pictures and was very responsive. we were able to enjoy our time away knowing our babies were well cared for. we absolutely want to reserve him for everytime we go away!! he is honestly the best!!! so grateful for him and this company!!! read more

I have been using Waggy Walkys for several years now. Before signing on with Waggy Walkys I had hired walkers off of other sites and they were not reliable. I LOVE how I can rely on my walker- Sue- to always be there for my Blakey. I recently went on maternity leave and was home for several months with my daughter but couldn't walk my dog. Sue came each day and I loved seeing/hearing her with Blake. He was always so excited to her. After her walks with him she will play with him inside and always ends with a treat. When I am in a bind and need a second walk or a weekend/holiday walk Sue or a back up is always available! The customer service is a quick email or phone call away and always super helpful. We recommend Waggy Walkys to anyone who asks. Thanks for loving our Blakey and taking such great care of him! read more

We have been using Waggy Walkys to walk our English Bulldog for about 4 months now, first 3 days a week and then 5 days a week. As Bulldog owners we have high expectations and required standards of care when it comes to "The Kid". Ours has numerous allergies and temperature sensitivities so I needed to ensure whoever walked her clearly understood and could accommodate her needs. After an in-depth application, Marina came over for a meet and greet. She asked good questions about habits, dos/don'ts, training, etc. while sitting on the floor playing with The Kid. She hit it off great with us and our pup so we started on a 3 days a week, 15 minute walk schedule. It was wonderful to come home to a happy bully on the days Marina had been there so we quickly moved to 5 days a week. I have been very happy with the level of communication from Waggy Walkys. We will continue to use their services. read more

I've used Waggy Walkys for over two years now and I can't recommend them enough. Our walker is reliable and takes great care of our dog, who loves to see him when he arrives. Our walker comes during a specified time range and is very careful not to let our dog off-leash. We have had some minor issues with replacement walkers when our primary walker is away, but WW has always been very responsive to our concerns. They alert us well in advance that our primary walker will be gone and introduce us to the replacement walkers. Rarely, but sometimes, the replacement walkers have not come, but as soon as we alerted WW to this, they immediately got us a different replacement. The staff is very cordial and professional. I highly recommend Waggy Walkys. read more

I have used this dog-walking company for a couple of months. The dog walker are very reliable and trustworthy. The company staff is quite responsive to my inquiries and very accommodating with schedule changes. I'm also impressed with the staff and management's professionalism and willingness to out the client first. Overall, I am pleased with this company and wholly trust them with the care of my pet. I highly recommend Waggy Walkys for your dog- walking needs and other services it provides. read more

Update: After talking with Chris, the company owner/manager, he agreed to a week of complimentary walks to reset our relationship. We received good service that week, including texts from our walkers after every walk to give us peace of mind that the walk actually occurred. We haven't experienced another no-show since, and communication with the company has improved overall. To reflect this improvement, I'm changing my rating from one star to three. read more

Our original review was 1 Star, went through a tough time where walkers weren't showing up. Management worked really hard to resolve the situation and have been dedicated in trying to find us a more stable walker situation. We had continued to use the service despite the rough patch because we had gone a solid 3 years prior to it with great experiences. The rough patch lasted about 7 months. It's looking up again. Not ready to give them the 5 star review I'd have done prior to the rough patch, but it's looking more optimistic. read more

I unfortunately did not have a good experience with Waggy Walkys over the three months that I have used their service, resulting in me terminating a month earlier than planned to hire an independent dog walker at a higher rate instead. The dogwalkers for Waggy Walkys are very nice, but occasionally left my house in disarray after daily 15 minute walks with my dog. I am fine with people using my kitchen to cook or enjoying my balcony, but there should be policies against trash being left behind. At one point, a pack of gum was left on the floor which could have harmed my dog had he eaten it. More frustrating, however, were my issues with communication and scheduling from Waggy Walkys. On three occasions in the past two weeks, the company has called me between noon and 1pm (my walks are scheduled to take place during this time) to let me know, with no notice, that my dogwalker was unavailable. Twice they also tried to send new walkers to my house, despite my request that no irregular dogwalkers go to walk my dog, who is very scared of strangers. This was extremely inconvenient, as these problems arose with absolutely no notice resulting in me having to leave work to walk my dog or having him just wait hours until I was able to get home. After agreeing to switch dogwalkers to alleviate these multiple cancellations, Waggy Walkys notifed me with one business day's notice that they were unable to find a regular replacement walker in a timely fashion. At this point, I decided to cancel the service. Again, I really enjoyed communicating with the dogwalkers at Waggy Walkys who are very nice and were great with my dog. The company needs to pay closer attention to client profiles and requests so as not to put both their walkers and the animals in danger by sending strangers to someone's apartment when they're requested otherwise, and they need to have a clear plan for handling emergency dogwalker call-out situations so the owner can be notified ahead of time. Update 11/27: The owner contacted me after this review and offered two weeks worth of free walks to fix this. We had a good conversation and discussed some of the incidents above in more detail. I declined this offer but the quick and concerned response was appreciated. As such I have upped my review to two stars, given a clear attempt to rectify the situation! read more

PLEASE BEWARE!!!! So many ISSUES with this business!!!! First, their dog walkers are not properly trained! The one assigned to us didn't know how to handle the dog barking at another dog and left a nasty note complaining to our dog and us. Secondly, we requested vacation visits. Only a few days before our departure, they notified us that they couldn't find any walker. We had to scramble and called every boarding place to find a space which was super expensive because it was a major holiday. Finally, we terminated their services. Then the house keys that we gave them were not returned. It's been 6 months. I complained but they maintain that the walker returned it. Don't they think that they should at least make sure that the keys are returned safely in the owners' hand? (UPDATE) After I posted this review, I received a call from the office and they are trying to solve the lost key issue. read more

HIGHLY RECOMMEND! I have been using Waggy Walkys for a couple of months now and I am so impressed! Elbert is our walker and he is fantastic!! He goes above and beyond every time, and puts up with my lab puppies! They absolutely adore him. I highly recommend both Waggy Walkys & Elbert the walker! read more