Precision Pools is a life saver. I woken up up Friday to a half empty pool. I called my "former"…read morepool company that told me they had mentioned that the pool "water looked a little low" when they cleaned it that week. I wish I had thought to take the picture before I turned on the hose! The pictures show what it looked like after filling up for an hour! Quantum Pool said they "would see if the could get someone by in the next few days. In other words, they couldn't care less. I called Precision Polls desperate to find someone to fix the problem Dane took my call and was at our house in about an hour, immediately realized what was happening for the most part and fixed the leak before leaving. I had to ask him if he would take over servicing the pool! To say he didn't hard sell me is an understatement. Precision Pools is very consumer conscious about fees (even recommended that we drop to two visits a month until the weather gets hot again, saving me a ton of money. Dane in one day made me a fan and I already called someone I know at Quantom Pools to tell them about this Precision Pools and how easy they were to deal with. The really great thing is they also do landscaping work. I have found a company that can two jobs to replace people I have been frustrated with in the past.

Pool pump went out after just a couple years . Precision…read morePools came out and replaced the motor . He was professional , knowledgeable and very reasonably priced . All around good experience !

Purchased a Spa a year ago so this will serve as feedback to customers and Family Leisure…read more Purchase - Nice selection of Spa's overall. Pricing is best early-mid summer. Pricing was somewhat negotiable but don't expect anything greater than 10% in discounts. Delivery - Spa was set up and delivered. Expect an all day delivery window initially then a call to narrow down. Placement and set up was quick. This is where the service/delivery rep flunked and needs to go over controls, filling, draining, filter replacement, warranty, etc., with the customer. The rep only showed me how to fill it and that was it and he was in a rush to go. Warranty - Have had a couple of issues, one minor (due to incorrect procedure explained by service rep over the phone), the other caused the Spa to be unusable. Here again expect an all day service window with a follow up call to narrow time frame. More to follow post work...

Visited the store looking for patio furniture. Overlooked by staff,no assistance offered..left…read moreafter 20 minutes &no contact.(I was the only customer there)

We are always thankful for Allen's pool Service when we have any pool/spa issue! His whole team is…read morefriendly, clean, communicative, and experts in this field. We always have a fantastic experience with them and trust Allen 100% because he is an honorable man!

Allen's pool service is always professional and super helpful! Used them through our home warranty…read moreand they were very responsive! Communication and updates on repairs was exceptional. Thank you!

Royal is a wonderful company to do business with. They are the most professional pool supply in…read morethe business and their prices cannot be beat. I have bought several pools from them over the years and they were always there to assist me when I had questions and needed assistance. Scott puts his heart and soul into his business and it clearly shows.

I placed an order over the phone with Royal Swimming Pools and clearly provided the correct part…read morenumbers. Unfortunately, they sent me the wrong drain. When I contacted them about the issue, they initially wanted to charge me both a restocking fee and return shipping--even though the error wasn't mine. After some back and forth, they agreed to waive the restocking fee, but still insisted I pay for return shipping. The shipping cost is nearly half of what I originally paid, which just doesn't seem fair considering it was their mistake. I expected better customer service and accountability. Mistakes happen, but customers shouldn't be the ones footing the bill for it.

Customer service is the reason we have a pool. I came across this company while visiting Tennessee…read moreand overheard someone talking about this pool manufacturer that could install swim spas in tight places. The process was seamless and enjoyable. I live in Tx and would have thought they were next door. Great company.

From the owner: Combining all the best attributes of the different pool types, is the best way to describe Aqua…read moreRapids. Manufacturing prefabricated concrete plunge pools and swim spas allows us to have you swimming in days, not months. Our custom hand tiled interior finish and swim jets will deliver a unique touch to your project space.