This team is FANTASTIC!!!! We used them to replace our liner and continue to use them for all…read morewater testing, chemical and supply needs. The ENTIRE team is always professional and always courteous! Great local business!!!!

Sad to say but the owner Kyle doesn't understand the concept of appointments. He made 3 with me…read more Never showed or called. have text In a small community. The level of service is terrible also the fact the owner isn't trustworthy.

I am very pleased with Smith Pools - especially our Service Tech, Cody! He does an excellent job…read moreservicing our Pool each time he comes - balancing chemicals, vacuuming, and maintaining our pump, jets, etc!! I highly recommend Cody if you are a Smith Pool client!!!

BEWARE! I gave my credit card and they charged my 500.00 and my pool is back green. My grandkids…read morehaven't had the opportunity to swim. I met the guy once. He didn't explain how to keep from getting green. Just documented time spent at my house, which I don't believe. BEWARE! They argue with customers. Where they do that! 0 stars THIS LOCATION IN MEMPHIS TN. ON JACKSON

Straight info and guidance, pricing is competitive with Leslie's, and Blue Wave is open later than…read moreLeslie's.

Order part at the beginning of the season was told I would receive a call when it arrived. Waited…read moretwo months called to inquire about the part. Found the part had never been ordered. Usually pretty good about chemical needs but go elsewhere for parts.

Their solution to my customer service problem was incredible. After a snafu getting a piece of…read moreequipment they had repaired (which I had borrowed), the level of concern was impressive. I will take all of my future small engine repair needs here and you should too!!

I dropped off a little 12" Echo chainsaw at Bartlett Small Engines a few weeks ago. The bulb split…read morewhen I used it the day before. old age. I can, but I too suffer from old age, so I thought I would pay a pro to replace the bulb and fuel lines. If the bulb split, the fuel lines aren't far behind. They are 5 weeks out. Not their fault. I went to pick up my saw when they texted me 5 weeks later and the bill was nearly $50 more than what I was quoted. A close look showed they charged me over $30 plus tax and labor for an air filter. Yes it needed to be changed, no I didn't authorize the work and $30 for an air filter is outrageous. They took it off the bill. Take it home and didn't use it for about a week. When I did, it would only run for a few seconds and that only if you didn't touch the throttle. I pulled off the air filter cover and could see the fuel lines were folded in half on the back of the primer bulb. They must have used the wrong bulb because the brass legs of the bulb were against the case of the saw, pinching off the lines. I took it back and was told they would probably have it corrected that same day or the next. While I was there I also noticed the formerly brand-new, but dull, chain I asked them to sharpen looked like it had been sharpened 20 times. There is very little of the teeth left. It was very sharp though. I commented to the red headed man who checked the saw in when I brought it back. He responded that I was the second customer with that complaint that day. Today, 5 days later, I got a text to pick up my saw. They said there was a torn gasket and wanted to charge me $3. I saw the pinched lines. The guy who checked it in saw the pinched lines and agreed that was the issue. I don't care if it is 'just $3', I ain't paying for a lie. Then I asked about the over sharpened chain. The young woman who was helping me today was cold, at best, throughout our interaction. "I don't know anything about a chain". I asked if she couldn't identify who created the rework ticket. Karen's attitude went up another notch. She looked in the computer and called out a name. The red-headed guy appeared. "Do you know anything about this guy's chain?. Deer in the headlights. For several minutes. I thanked them for their time, picked up my saw and walked out. $90 per hour, one hour minimum, plus parts.Tried to use my chainsaw today after Bartlett Small Engines 'fixed' it again. Same issue. As soon as it warmed up, the lines collapsed because they were installed with to tight of a bend. Back to Bartlett Small engine. They 'repaired' it again while I waited. When they handed it to me I too off the airbox cover and had a look before I left. The lines had still been cut too short and were so tightly bent that I knew the same thing would happen again as soon as the saw warmed up. I pointed this out to the lady helping me. I saw an older man who I figured was the owner and showed him the same thing. He immediately developed an attitude. They told me they only use factory equipment. The first lines they installed were black, the second ones, in this picture, were green. Now they put black ones in again. I pointed out to the owner that they weren't even following their own policies. He called me stupid. Long story short, I got a full refund and am now banned from Bartlett Small engines. Dude was so proud to tell me to 'never come back'. Like I would ever let them touch anything of mine ever again! And yes, I pointed out the stupidity of his comment before I left.

Beautiful showroom. The staff was professional, friendly and knowledgeable. I was looking for a new…read morefireplace and they helped me find one that was perfect! Very happy with my purchase and highly recommend them.

This business delivers what it promises. The only exception…read moreinvolves inclement weather where the delivery of the product requires dry ground. Their price is right and their product quality is exceptional.

Apollo loves his new home. Great work and price. Delivered right where we wanted it. Nice people…read moreto do business with.

NEW! So excited to have a new sod person in town! Nice product, and courteous help!read more

This is the second time I have used them to replace a jacuzzi tub at a client's property. Each time…read morethey were throughout and fairly priced. The only hiccup we had was at the first property. There was mold under the tub and they do not handle mold. I had to scramble and find someone who did mold abatement on a Friday. That wasn't their fault and they were back the next business day to complete the job after the mold abatement. They laid down plastic wrap to protect all the carpets from the foot traffic and cleaned up before they left. I highly recommend them to all my clients

Visited the showroom one Saturday -looking for something unique and different for my home. Not…read moreimpressive. More like an overpriced big box home improvement store- Quality does not match the prices!