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    Catalyst Community Wellness

    5.0 (1 review)
    Open • 7:00 am - 11:00 AM, 2:00 pm - 8:00 PM

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    2 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0

    Ask the Community - Catalyst Community Wellness

    LA Fitness - Look at all that rust on all those machines.

    LA Fitness

    2.9(99 reviews)
    9.7 mi

    I was visiting my brother who was in Fort Myers trauma unit. I needed to workout the stress and due…read moreto my nephew being a member I was provided a three day pass hassle free. The African American male GM was very nice and helpful . I would definitely recommend this facility my nearest one is almost a hour away however if one comes nearer I would be interested.

    I am a relatively new member of the LA Fitness Fort Myers FL Gym and have been happy with my…read moreexperience (especially with my personal trainer Morgan) up until my recent billing dispute with their Club. My complaint revolves around my credit request for a mistake their Fort Myers FL office made in billing me for a personal training charge ($260) while my account was on summer pause. I put my membership on pause effective in May until my planned return to mid-October. I called their office manager (Connor) to request a credit on that $260 training charge explaining obviously I could not have personal training while my membership was on pause. He informed me that LA Fitness does not give credit regardless of the circumstances. When I explained that it would have been impossible for me to get training while my account was on pause, he acknowledged my logic was correct but reiterated that he was not allowed to correct the mistake. I also contacted their corporate customer services department to see if they would resolve this matter. But they too said they would not issue a credit. Logically it does not seem to be good business practice and certainly not good customer service and just further reinforces the negative impression people have in general about the fitness business. I have since cancelled my membership and am pursuing all efforts to get my bill corrected.

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    LA Fitness
    LA Fitness - The rust is so bad even the bathroom hinges have it.

    The rust is so bad even the bathroom hinges have it.

    LA Fitness - Exposed nail tip in sauna

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    Exposed nail tip in sauna

    Planet Fitness

    Planet Fitness

    2.3(38 reviews)
    0.4 mi

    I have called a number of times for the past two months and left messages for the general…read moremanager/Sherry to return my phone calls. I have been overcharged by Planet Fitness for approximately one year. I would like to get my situation resolved. Sherry does not return my phone calls. I would really appreciate a return phone call so my situation/reimbursement can be resolved. However, the staff who answers the phone are very cordial I appreciate their help. Whenever I go early morning to Planet Fitness, it appears to be very clean. I appreciate that. Rating: general manager, does deserve a rating as her managerial skills are in question. She does not return her phone calls. How terrible for business???? The gym and staff with the exception of the general manager, Sherry get a five star rating.

    Went to check in today and was stopped at the front desk by a team member stating that weeks ago a…read morecar that looked like mine tried to run someone over. They accused me of running someone over because of photos taken of my car. I think I remember a weird man videotaping my car for like 10 minutes and I left the area and I've never seen him since. That in itself was extremely awkward. They said that they don't have any proof that all they have is some person showed them photos of a car that looks like my car and then I guess they did investigative work and matched the license plate. So this is all coming from some weird guy that videotaped my car while I was parked for 10 or more minutes. I'm confused.

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    Planet Fitness
    Planet Fitness
    Planet Fitness

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    Catalyst Community Wellness - circuittraininggyms - Updated September 2026

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