I got here the 5th of December so far I feel very welcome by the staff. They have helped me getting…read moremy documentation and they give me a lot of resources how to get it. There are rules to follow which is not out of the norm in life.

I was homeless on the streets after I suffered a severely abusive marriage. My ex-husband abused…read moreme in EVERY way a man can abuse a woman. He beat me, raped me, stole everything I owned and accused me of being worthless. I ran away from him, only to encounter several of his type on the streets. The workers at this shelter have been angels to me. I love them all, especially the manager, Kay, who is constantly busy and never says she is too busy to listen, my PC, Marilyn, who is setting the example of who I want to be more like, and Gloria, because she's a quintessential female badass. There are many great counselors here, who are helping me build up my self-worth, piece by piece. If they were among the King's horses and men, Humpty Dumpty WOULD be back together again. There are few male staff members, but they are all class and restore my faith that not all men should be considered sub-human. Our maintenance worker, Ricky, is here everyday and works very hard to make the place nice for us and always treats us with the highest respect and professionalism. I would give this place five stars, but the food is awful and would be much better if kitchen staff could prepare it, instead if rewarming crappy food a caterer brings. Also, there is a policy of laissez-faire, related to women stealing from each other, even though there are ample cameras to identify the thieves and subjecting them to termination. My abuser stole everything I ever got he could sell for a dime, so when these women do it, who I could physically stand up to for myself, it is a huge trigger for me, and I'm lucky the staff here has managed to diffuse my anger and redirect it thus far.

The service you request is excellent in help for homeless people or have been trying to survive…read more The value is great because in this time of need you need help from the right people that can take you where you need to be. The hardest thing for me not many can guide you or inform you the people to take you to temporary housing and then permanent housing. Majority of people are not aware of the process it is not instant and takes time for myself and my brother it's almost a year and finding out people discriminate on the homeless whether it's a racist issue or stereo types it is sad we need kindness forward to try to make a little impact of a smile and saying good morning no one is better than other but the true kindness of the heart is priceless. Happy Holidays and always appreciate and thank God you are above being close to poverty you never know if that happens to you but be grateful.

I have been going to mend since 2008 for the last 16yrs no matter homeless, shelter,or transitional…read moreliving to now assistant living they are always here on this Conner of San Fernando & I have never seen them turn a anyone down no matter where you come from there here to help and help so many so many people in so many different different needs and yes they do meet every need with dignity when I had nowhere else to shower I could go there and shower and they had the best little clothing closest. I hope to get help with clothes & hygiene also with the dfood this week things are a little different with clothes, hygiene and butt wipes... There great . Thank you

Great place to donate items. I called beforehand and made sure that they were open and was able to…read moredonate stuff. The whole process was easy. You enter through their garage, where a friendly security guard helps guide you through the process. They also provide donation receipts if needed. They accept almost everything, including men's and women's clothing, books, shoes, and unbroken kitchenware. The only items they don't accept are children's clothing. The security guard let us know that the donations go directly to people experiencing homelessness, and there is also a women's recovery center upstairs that many of the items support. It feels much better donating here compared to street donation bins that often get tampered with. Highly recommend donating here if you're looking for a meaningful place to give back and wanting to donate your items.

Went smoothly and quick thank you!!! The guy in there was super helpful by helping me take out bags…read moreof clothes :)

While I appreciate what the center does, the staff & security are atrocious, condescending and…read more(specifically security) and speak down & disenfranchise the homeless and disabled. - There are NO disabled parking spots available because the staff openly parks in them and tells people in wheelchairs and with oxygen tanks (saw this first hand) to PARK down the street. It is 103 degrees. - Too much staff standing around and talking, not enough actual help. - I hate to leave a 1 star review but they get away with what they do because the people that utilize the facility don't want to risk being kicked out or face more discrimination from the employees. - I am leaving 3 stars because what they do is important but there needs to be better oversight and some sort of training on how to DE-ESCALATE situations (specifically the woman photographed that literally chased down my husband saying "do we have a problem)?" - Also, training in FEDERAL ADA Law and MEDICAL TRAINING for how to deal with mental illness & disability for staff to de ecalate and assist in situations should be MANDATORY at facilities like these. - Being scolded like a child or spoken to like a dog is unacceptable. - Final note, a social worker calling a trangender woman a HE, telling security to "Help HIM and get HIS things" is not okay; some sensitivity training could go a long way at this location.

My parents who need help went to get food and instead of being treated well they were being…read morediscriminated and given less food than other people and waited for hours in line this is a horrible place they will not be going back

Operation Blankets is an organization that helps other animal recursion my area. My dog had…read morerecently had his diet changed to a prescription dog food after surgery. I had an unopened 30 lb bag of dog food I wanted to donate. I first called West Valley Animal Shelter to ask if they take good donations. I was #46 in the que, so I Yelped animal rescues and this was the first on the list. I called and the woman, Eileen, answered. Lovely, friendly lady who explained what they do. They have been helping rescues for many years and have drop off point all over the valley. They accept food, toys, towels and blankets for rescue shelters that need. I plan to donate some blankets soon and hope others help out too.

Eileen and the OBOL team are amazing. They on multiple occasions will make over-100-mile round…read moretrips to pick up or deliver goods to animals in need. Their communications are consistent and they make it easy to donate, as well as easy to pause donations if needed. It's obvious this operation was born out of a true care and compassion for under-loved animals. The world has a little more hope in it thanks to OBOL.

Somebody changed this church from last year. All the old people are gone. Idk these faces. It's…read morelike 10 adults and 100 little kids. But fairs are for the children. And the church is locked. I didn't see the pastor either. That's not very neighborly. And they're blasting music but that's allowed until 9 or 10pm.

My husband and I had a wonderful experience this morning. The congregation was warm and welcoming…read more We loved the small, close knit community feeling. I am not a fan of the mega-church scene. I felt very welcome and I know it is a great place to be of service. They are involved in many worthwhile community ministries that I enjoy like feeding the homeless, providing shelter, building homes in Tijuana, etc. I know this because they have pictures of their many ministries in the narthex. A great church. Worth checking out if you are in the mood for a nice neighborhood worship experience.

This is a great thrift store…read more I love buying kid clothes at thrift stores because kids go through clothes so fast and they just destroy them after a couple uses so I try to find what I can for the least amount possible. The clothes are in almost new condition. Very cute, very cheap. You really have to have patience to look through the stuff though because it's not organized by sizes. I found a jacket in excellent condition for my husband here too that we would've spent at least $80 on for 1/4 of the price! Great selection. There are days that they sell at a percent off you just need to call and found out the day. Staff is nice. Pretty organized. No complaints.

I don't understand you people. You call my mobile and ask me…read moreto for donations. I take time to organize them and leave them in front of my door, as you request, however nobody ever picks it up. Please don't waste your time calling me unless you want to actually pick up my donation.

The value you get here many places to help the services that people need and are not aware of…read moreservice that in time of need assistance. The service is excellent in connecting with what one needs. You can set appointments for showers one a week, doing laundry one a month. Always ask questions. I highly recommend this place of service. Kindness Forward one person at a time.

Just like another poster said, the information on their website completely different from how they…read moreactually operate. I've been here from groceries before and I saw online that they offered rental assistance (I lost my job and still don't know how I'm gonna pay this month rent) So gathered all the documents that they listed were required, I printed out the form on the website, filled in out and gave it to my landlord to complete, got my bank statements and all my other documentation together. (the website just states to drop the documents off in person or mail them) So I called to see if I could come in to drop everything off and that's when I was told, I had to have been receiving other services from them for at least the last 6 months to qualify for rental assistance and also they were not accepting applications until September. SO WHY WAS NONE OF THAT ON THE WEBSITE? Why are there detailed instructions about how to apply and instruction to mail the application without the rest of the information? I EMBARRASSED myself by taking the form to my landlord and having him sigh it all to be told it was for nothing? It's ridiculous and actual insanity that they they don't give ALL the information online. It definitely makes me think they say one thing to get funding... and then tell the community something else. SHADY beyond belief.