These people truly help the unhoused. I feel good about donating here and also when we shop.read more

My parents who need help went to get food and instead of being treated well they were being…read morediscriminated and given less food than other people and waited for hours in line this is a horrible place they will not be going back

This is a great thrift store…read more I love buying kid clothes at thrift stores because kids go through clothes so fast and they just destroy them after a couple uses so I try to find what I can for the least amount possible. The clothes are in almost new condition. Very cute, very cheap. You really have to have patience to look through the stuff though because it's not organized by sizes. I found a jacket in excellent condition for my husband here too that we would've spent at least $80 on for 1/4 of the price! Great selection. There are days that they sell at a percent off you just need to call and found out the day. Staff is nice. Pretty organized. No complaints.

I don't understand you people. You call my mobile and ask me…read moreto for donations. I take time to organize them and leave them in front of my door, as you request, however nobody ever picks it up. Please don't waste your time calling me unless you want to actually pick up my donation.

Many Americans are feeling helpless and yet wanting to help in the face of the massive, multiple…read moredeadly fires over the last week in Los Angeles area. When considering where to send my dollars to help I considered the obvious large non-profit organizations, such as Salvation Army and American Red Cross, but decided that I really wanted to support an already established local non-profit doing good work in the heart of the fire disaster. I found North Valley Caring Services as I researched these types of non-profits--they were the 2020 California Non-profit of the Year. There were many good reviews on other review sites, with most of the negative reviews from non-users of the services who were upset that the drive through food pantry sometimes caused a back up on the local streets and they were miffed at being inconvenienced. Among the services that I can see will be of value long term from the survivors of this fire disaster are: The Safe Parking program for people living in their cars or RVs "providing parking with onsite security, restrooms, showers, employment resources, and case management. Our participants have access to our child education and adult skills programs, job training, and dozens of outside agency referrals ranging from pet boarding to legal aid, housing and obtaining government benefits." The food pantry, free breakfast, free showers, delivery of hot meals to people living in local motels, and other essential services. I am proud to be able help financially support this non-profit organization in this good work.

I started out as a volunteer and eventually started to work for them. I appreciated the community…read morethat was within the agency and that drew me to want to contribute to their mission, as I thought it aligned with my passion to help the undeserved population. Sadly, after a month of working, I witnessed a lot of disappointing behaviors and experienced within the agency a very toxic work environment. Once I realized the high employee turnover rate, I realized it was not worth my time and effort anymore to invest in an agency who's integrity is not genuine but a mere projection to feed the humanistic ego. After hearing the Executive Director ask a rhetorical question along the line of why he has to spend money on food for the agency's weekly food pantry, I looked at him and the agency in a different light. Prejudice was extremely transparent to me from the program supervisor. Double standard from some of the staff members were also very present. Nepotism was very present in the work place for control. I joked about "follow the money and you'll know the intention" and the higher ups panicked. Frankly, that is a red flag to me plus many other things that made me question what does go on behind closed doors. Please stay safe and be safe should you be a single mom or woman utilizing their safe Parking programs. My gut says something fishy goes on there.

I got here the 5th of December so far I feel very welcome by the staff. They have helped me getting…read moremy documentation and they give me a lot of resources how to get it. There are rules to follow which is not out of the norm in life.

I was homeless on the streets after I suffered a severely abusive marriage. My ex-husband abused…read moreme in EVERY way a man can abuse a woman. He beat me, raped me, stole everything I owned and accused me of being worthless. I ran away from him, only to encounter several of his type on the streets. The workers at this shelter have been angels to me. I love them all, especially the manager, Kay, who is constantly busy and never says she is too busy to listen, my PC, Marilyn, who is setting the example of who I want to be more like, and Gloria, because she's a quintessential female badass. There are many great counselors here, who are helping me build up my self-worth, piece by piece. If they were among the King's horses and men, Humpty Dumpty WOULD be back together again. There are few male staff members, but they are all class and restore my faith that not all men should be considered sub-human. Our maintenance worker, Ricky, is here everyday and works very hard to make the place nice for us and always treats us with the highest respect and professionalism. I would give this place five stars, but the food is awful and would be much better if kitchen staff could prepare it, instead if rewarming crappy food a caterer brings. Also, there is a policy of laissez-faire, related to women stealing from each other, even though there are ample cameras to identify the thieves and subjecting them to termination. My abuser stole everything I ever got he could sell for a dime, so when these women do it, who I could physically stand up to for myself, it is a huge trigger for me, and I'm lucky the staff here has managed to diffuse my anger and redirect it thus far.

The service you request is excellent in help for homeless people or have been trying to survive…read more The value is great because in this time of need you need help from the right people that can take you where you need to be. The hardest thing for me not many can guide you or inform you the people to take you to temporary housing and then permanent housing. Majority of people are not aware of the process it is not instant and takes time for myself and my brother it's almost a year and finding out people discriminate on the homeless whether it's a racist issue or stereo types it is sad we need kindness forward to try to make a little impact of a smile and saying good morning no one is better than other but the true kindness of the heart is priceless. Happy Holidays and always appreciate and thank God you are above being close to poverty you never know if that happens to you but be grateful.

I have been going to mend since 2008 for the last 16yrs no matter homeless, shelter,or transitional…read moreliving to now assistant living they are always here on this Conner of San Fernando & I have never seen them turn a anyone down no matter where you come from there here to help and help so many so many people in so many different different needs and yes they do meet every need with dignity when I had nowhere else to shower I could go there and shower and they had the best little clothing closest. I hope to get help with clothes & hygiene also with the dfood this week things are a little different with clothes, hygiene and butt wipes... There great . Thank you

is a blessing to leave right here thanks xou to all the people that works an helpin hands.read more

This is a top notch operation run by people who actually care about their clients, not just getting…read moretheir money, which is sadly all to common in these types of businesses. Catalyst has two gorgeous houses in the Sylmar area. They are coed and not overcrowded. They will do whatever they can to help you transition into your own place. I went to live there after finding myself homeless and I was treated with kindness and respect always. I'm happy to say that they helped me get back on my feet and now have my own apartment. Both houses are really beautiful and very clean. They have cable and WiFi for the clients as well as a landline phone. Each room also has its own flat screen tv. There are washers and dryers in both houses. The staff are caring and respectful and they take care of any problems that may arise very quickly. If you are looking for a peaceful place to get back on your feet, I can't recommend this organization enough.

Operation Blankets is an organization that helps other animal recursion my area. My dog had…read morerecently had his diet changed to a prescription dog food after surgery. I had an unopened 30 lb bag of dog food I wanted to donate. I first called West Valley Animal Shelter to ask if they take good donations. I was #46 in the que, so I Yelped animal rescues and this was the first on the list. I called and the woman, Eileen, answered. Lovely, friendly lady who explained what they do. They have been helping rescues for many years and have drop off point all over the valley. They accept food, toys, towels and blankets for rescue shelters that need. I plan to donate some blankets soon and hope others help out too.

I have worked with a few rescues that OBOL has helped. They are always so nice and so willing to do…read moreas much as possible. I worked with a rescue that flew small dogs to New York (in cabin) and OBOL always made sure we had flight bags, sweaters, potty bags, and treats to send with each dog. Now I'm working with a local rescue and OBOL has been so incredibly generous. They help us with food, toys, crates, and other supplies when we are low or when funds are low. We couldn't do it without the love and support from OBOL and their amazing staff.

I've been volunteering with LA Family Housing since 2021, they do a lot of good in Los Angeles by…read moreproviding resources, life-saving services, employment resources, and housing that end homelessness, for good. With so many people effected by the pandemic, the state of the world, general health, the fires, the economy and wellness as well as the job market I've known/know many people who benefit from organizations like LAFH - who seem to be the most thorough, compassionate and active in Los Angeles. I've been lucky enough to help with on site gardening #greenthumb, homeless connect days, donation kits and even fundraising. I've connected with several staff, employees, security, affiliates and those seeking services and toured the facilities at their home base/main location in North Hollywood on Lankershim Blvd. I learn something new every week, and look for ways to be involved as well as encourage others to be involved. Visit their website under take action to become involved as a volunteer or connect to services if you need them or know someone who needs them. They also are actively hiring and growing their staff to better serve the Los Angeles community #GiveBack

It would be so nice if these entities hired the right people rather than people with "credentials"…read morewho show up merely to have lunch and collect a paycheck. The employee pool at LAFH is extremely lacking in competence as well as having no interest whatsoever in helping those whom they have been hired to help. They appear very young & inexperienced with no concept of the urgency for the individuals that they are there to help. My own experience to base this perception on has been with the Media Relations (Rachel Kassenbrock) & the Community Outreach (Marco Santana) persons. That said - this entity is still a necessary evil & well worth every effort trying to get help from them.