This was my second time using this laundromat. I arrived around 8:00 PM with three baskets of…read morelaundry, but I only planned to wash two loads because the laundromat closes at 10:00 PM. Shortly after I arrived, an employee approached me and said that if I wanted to wash the items in the third basket, I would need to start that load within five minutes. I explained that I wasn't going to wash the third basket because there wouldn't be enough time before closing. I later took that basket back out to my car. After washing my two loads, I was moving the second load to the dryers when the employee became upset. She told me I was barely going to have enough time to dry my clothes and accused me of lying because she thought I had started the third load after telling her I wouldn't. She repeatedly asked where the third basket was, and I explained that I had already returned it to my car, though she didn't seem to believe me. Because of the interaction, I decided not to put my second load in the dryer. Instead, I packed the wet clothes into a laundry basket, placed clean sheets on top, and took everything to my car. As I was preparing to leave, the employee came outside, knocked on my car window, and apologized, saying, "Sorry I was short with you. I thought you had lied to me." She then asked whether I had put my clothes in the dryer. I told her no, because I knew it was close to closing time and wanted to make sure she could leave on time. As a result, I left with wet clothes in my car and now have to wash them again.

Damaged $200 work gear, refusing to take accountability, and hiding the owner…read more My husband has been a loyal customer of Fresh Express Laundry Service for months, bringing his work clothes here regularly. Unfortunately, we can no longer recommend this business due to their refusal to take responsibility for damaging expensive property and their complete lack of communication. Recently, we picked up his laundry to find the front zipper on his insulated Carhartt overalls was completely destroyed/separated. These are heavy-duty work pants that cost around $200. When we contacted the business, they claimed their machines "couldn't do that" and that the zipper must have been broken before drop-off. This is factually impossible. My husband drove directly from work to the laundry service and took the overalls off inside the business lobby to hand them over. Your own security cameras will clearly show him walking in wearing them and taking them off--which proves the zipper was in working order when they entered your care. To make matters worse: 1. We have been patient customers. A few months ago, an ink pen was left in the wash and ruined several items. We didn't ask for a refund then; we were understanding and let them fix what they could. 2. Now that we have a serious claim, the employees are giving us the runaround, refusing to provide the owner's contact information, and my emails to the website are being ignored. Accidents happen, but refusing to check your own cameras, blaming the customer, and ghosting us is unacceptable business practice. We simply want the cost of the repair or replacement covered. Until this is resolved, I warn others to be careful with valuable clothing here.

Friendly, prompt, and they do really good work. I recently just switched here a few weeks ago and I…read morehave been please.

I wish I could leave zero stars. We took my daughters prom dress to get hemmed. They told me it…read morewould be over $400 dollars. That is more than I paid for the dress. I thought this was a reputable place since I have taken clothes there and have been pleased. Last year it was a little over a hundred. I thought that was much but they told me up front and I paid for it. They call me less than 7 days before the prom with an outrageous price of nearly $500 for a hemming. I am very disappointed. I will definitely have to take my services elsewhere. We gave them plenty of time to do the dress. It has not been touched and with less than a week when I need it you call me....please!! I told them I was picking it up on the 15th anyway. Cleaning you can go here but not for anything else. Hence the one star.

The young woman working there was very helpful and cheerful as this was my first time needing a…read morelaundromat

Beautiful job! King size comforter has a few spots but looks brand new when I got it back. Love the…read moreconvenience of the Drop Off srvice

Laundry mat let's everyone blast music all hours of the day. I'm sorry but I don't want to hear…read moreblasting music at 10pm at night. A sign needs to be out of front because this is getting ridiculous when it's a EVERYDAY thing.

This laundry place is okay. They offer wash and fold…read moreservice, and that's very helpful for those that are ill, or just to busy to do their own. I find it a bit run down. And moldy. The washers have mold around the rim. There's a person cleaning the floors and wiping the top of the machines, but what about the built up Mold. There are also a lot of the dryers that are out of service. Not sure why they don't work. But this is the place that will wash my husbands work clothes, so I go there and just watch my clothes that I get clean machines. When I go do my personal laundry. And it's not to expensive either. I found it cheaper than others in the area. It's about .75 to dry .25c to start the dryer and then add as much as you'd like to dry your clothes. I dried 6 pairs of jeans with .75c. The washers are all different prices. It matters in the load.

Always clean! Plenty of places to sit! Super safe!…read more Prices as of now: $2.79 for wash and $0.60 for dry (10min)

Dryers don't dry. Spent almost 20 dollars on two baskets of laundry because of these stupid…read moremachines and wasted my time. Terrible seating options. Bathroom smelled like a urinal cake with pee in both toilet and the urinal. Duane K.- couldn't figure out how to DM but my card was 006000065419. My clothes are still damp even though i split my batch up into 3 and dried them 30 min each. 1 cycle medium 2 cycles hot. One dryer for 40 minutes and didn't feel like spending more money. Washers were fine.

Rita was so unwelcoming! We were staying at campfire rv park for a couple months and it was such a…read morehassle to wash here at washers laundromat(Closest one to us). She would lock us out before the actual closing time, while our clothes were still in the dryer drying. We would have to call the number on the window and she would answer and say "I thought you guys were not going to show up"(the call was before 8pm/closing time). They close at 8pm but if you walk in at 7:04pm you were not allowed to wash since they were "closing" because no one was in there. We are Hispanics and she would treat us very very different from the other customers whom would walk in while we were in there (white customers). Very polite to everyone but us. Rita would never great us nor ever have conversations like she would with everyone else. Yes she has great washing machines and dryers but her personality and attitude towards us would make us feel so uneasy and unwelcoming. We eventually stopped being customers there and would drive the 30 min to bowling green to use other laundromats. If you are people of color please avoid this place.

Not just a coin laundry! Imagine do your laundry in 4…read moreminutes; two minutes to drop off and two minutes to pick up! Try the wash/dry/fold service. No need to race to the drycleaner, pick up of drop off your dry cleaning during regular business hours 8:00 A.M. to 8:00 P. M. Fully attended & clean. Free wifi, airconditioning and large screen tv's.

This place is 24 hours. It's not a huge facility it's just big enough you download the app and you…read morecan tell what time your dryer or washer will be done. If you need to leave and come back, you can also get text notifications as well in it in app notifications. This is my go to place for laundry.

New to this place. Been back several times. Nice people!!! Clean! Col in the summer!read more