I used clean-my-home Shepperton (Selclene) for a thorough deep cleaning of a property I was moving…read moreinto. They did a very poor cleaning job. Charged me for materials, then would not give me receipts and will not answer my emails. Do not use them under any circumstances!

Terrible service, could not find a cleaner in my area, took the money for entire three months…read moreregardless and not refunded. Do not use!!! There are much better companies out there.

**** Update ****…read more Immediately after my earlier post below, I was contacted by Local Cleaners who acknowledged my grievance, and agreed to better compensate me in return for the poor service we had received. I am grateful for their acknowledgement as this makes me feel my valued as a customer, my voice was heard, and I admit I was impressed by their sensitivity to the whole matter and the professional manner in which they subsequently handled the case. ********************** The Fantastic Cleaners team of three did a poor job of the "end of tenancy" cleaning of our 3 bedroom property we contracted them for in early Sept. Actually, we engaged "Local Cleaners London" but it was the FC crew who showed up, and now there is no posting of LCL on Yelp anymore! Anyway, the job they did was so poor - it was done in approx 3 hours on a Sunday. We pointed out a few things obviously so amiss when we inspected our property immediately upon completion - e.g. Sofa had cobwebs on the side, lampshade in toilet had not even been wiped down, carpet hardly cleaned, bathroom blinds not even wiped etc. Actually we were embarassed to be pointing so many things out to them...was this a "deep clean"? Upon complaining (with loads of photographic evidence) and discussing the matter with LCL customer service, the best we were told that could be done was a "re-clean" of specifics (not very useful since new tenants had already moved in by then and had already undertaken rework on their own!) or a raincheck for a carpet clean of just 1 of the bedrooms. I felt they should have refunded the fees but no option to do so. Made us realize this is a time-sensitive service and absolutely useless without any serious quality assurance. Frankly, if this is what should be expected from a "deep cleaning", next time I would rather have 3 hourly maids come in and do a 3 hour job - under 100£ instead of the £250 we spent!

Stay away. No customer services. They withdrew an extra payment on may bank account; the chat…read moreoperators (an AI agent) tells me that an agent will call me, but nobody ever calls; I tried to call but nobody ever answers the phone.

I've been using Cleaners in Dulwich Ltd for regular cleaning in Peckham for the past 3 years and…read morehave been very pleased with their services. Their attention to details and through cleaning approach has kept my home clean and tidy. The team is always professional, on time and goes above and beyond to ensure my satisfaction. I fully recommend Cleaners in Dulwich Ltd to anyone looking for a dependable and efficient cleaning service in Peckham or Dulwich

From the owner: We provide first-rate cleaning services as a reputable residential cleaning business in South East…read moreLondon. Our staff of dependable workers sets us distinct from other cleaning companies. The best cleaning is always done under daily observation thanks to our business style. We provide services in Dulwich, East Dulwich, Camberwell, as well as neighbourhoods including Herne Hill and Forest Hill. For a spotless house, our cleaners offer specialised cleaning schedules. Get in touch with us for the ideal cleaning service in South East London.

I purchased three hours of home cleaning services through a discount voucher programme, but I will…read morebe happily bringing these folks back in future thanks to the quality of service I received today. I scheduled an appointment for 1pm, and my cleaner was here right on time and ready to work. I gave her an especially unpleasant cleaning task and she tackled (and completed) it in a flash! For those of us who aren't rolling in wealth, but who still need help with the bigger cleaning jobs, AL Cleaning is a real treasure. When you call to schedule, you give the company a range of dates that works for you and a few days beforehand, you receive an email confirming the one that they are able to accommodate. The cleaners use your tools and products and work for a pre-purchased period of time. When the cleaner arrives, you tell them what you'd like them to concentrate on that day (for me, for instance, it was washing my kitchen floor and hoovering the stairs, but these tasks, which I thought would take the whole three hours, were completed in one, so she was able to do even more for me). I have absolutely no complaints or quibbles about the quality, work ethic, attitude or anything else related to this company. I have no affiliation with it other than as a VERY satisfied customer who wants to see AL Cleaning thrive so that I can continue to have my home cleaned by such hard-working, friendly people.

Untrustworthy, unprofessional and unreliable and that is all before you take into account that they…read morehave recently caused over £1,000 of damage to our oak wooden floor and have made every attempt not to pay to fix the damage. Currently taking them to court in order to get them to pay for the damage two of their cleaners caused over a fortnightly period. Do not use them!!!!!!

Jessica (from Alert! Cleaners) is excellent and I'm glad to have her over the years. Don't change a…read morething- she is great! Thank you.

From the owner: Booking Alert! Cleaners for your home cleaning needs will make your life easier. The knowledge and…read moreskills of our staff is a guarantee that you will be left satisfied with our results. Our workers are never late and always follow your instructions. We proud ourselves as a green company and we use only eco-friendly products. You can get a free quote for one of the many cleaning services that we provide by just calling our number. Our service range includes: - Domestic Cleaning ; - Commercial Cleaning ; - Carpet Cleaning ; - One Off Cleaning ; - End Of Tenancy Cleaning ; - Upholstery Cleaning ; - Rug Cleaning ; - Window Cleaning ; and many more...

I was told about Cleaner Cleaner by a friend and used them for an end of tenancy clean and carpet…read morecleaning. I got a quote on the phone. Was phoned on the day to double check timings and again 5 mins before the team arrived to tell me they were on their way. Fantastic customer service! The Cleaner Cleaner team were a crack squad, friendly, helpful and amazing at their jobs (starting and finishing exactly to quote). That night I got a call to check that everything had gone well and I was delighted with all that they had done. I would highly recommend Cleaner, cleaner.

This is the second time I use Cleaner Cleaner, found the service to be excellent value for money,…read morethe cleaners are very friendly and thorough, the staff is highly professional and prompt in answering enquiries and catering the services they offer to the client's individual needs. A very happy customer, highly recommended service!

We looked at five different companies and chose this one. We are happy we did it, because the…read moreresults were even better than we expected.

Does the job, what you hire them for. The experience was pleasant, we have little kids and were…read moreconcerned about the logistics (perhaps also the chemicals), but they explained the process and were careful with their cleaning. Result was a fresh clean carpet.