I am so glad my search for a primary care NP stopped here. I have been treated like family from the…read morefirst day I walked in. I haven't learned all their names yet but everyone has been so nice and polite. Heidi Gallo is the best NP that I have ever had. She takes time to listen to my concerns, she is very thorough and she makes sure I understand what is going on. I have never had a NP to contact me directly with results like she does and I feel like I'm more than just another patient to her. I hope that she stays right where she is because I fear I would never find such a caring health care provider such as her. I would recommend this facility to anyone.

From the owner: At Access Care Plus, we are dedicated to providing exceptional healthcare services as your trusted…read moremedical clinic in Louisville, KY. With our low wait times, we ensure that you receive the care you need, when you need it. Our team of compassionate healthcare professionals is committed to delivering personalized healthcare to our diverse patient base. We provide a wide range of medical services, including weight loss management, pre-employment services, chronic care management, and women's annual exams, ensuring comprehensive care is available when you require it. With translators on site, we make sure language is never a barrier to receiving the care you need. Call us today and experience the Access Care Plus difference.

Dr Dillon, himself is a great guy, my husband really likes him, which is saying a lot he does not…read morelike any doctors. Staff not so much not so nice. Dr Dillon saw my husband at a time where he much needed to see someone and was seen by him for many yrs. Covid hit then he could not see him my husband was doing great so we just saw regular doctor. After a few years he tried to go back to see him and they would not take a "new" patient. I asked if they would ask Dr Dillon himself and a rude lady called me later and said rudely he is NOT taking new patients you will just have to see another doctor.

Told to call in for a follow up appointment and no one would answer the phone - kept getting…read moreforwarded to a line and no answer.

The RN that started my IV was great. The staff was very nice & took me back within a few minutes…read more I've met the Dr & liked him. They sedated me alright. I was outta it after the procedure. I've never been released from a procedure/ofc-clinic being that "out of it". Problem began when I called after a week of having really bad pain (I'd had a cervical RFA-nerve burning) Nobody warned me I'd be in that kind of pain! I'd had a lower back RFA elsewhere & didn't have any probs. I called on a Monday. The girl let me know immediately they had 24-48 hrs to call me back, rather rudely & abruptly. Every other practice I've ever gone to, if I had had a procedure @ their ofc w THEIR Dr & called w questions or concerns, they'd call me back ASAP. Most practices want to either reassure you, answer questions or find out if you're having a more serious complication from the procedure, as they may need to intervene. Not here! Forget that. On Weds., I called back again as NO ONE had bothered calling me & I was still in a lot of pain & still having to take pain meds around the clock. The guy informed me there was no record of me ever having called. Well, you can imagine how that affected me. Here I am, in bad pain & nobody would've called me back! And then he had the audacity to say they had 24-48 hrs to call me back! At that, I went off & expressed exactly how I felt. Told them what PISS POOR CARE that was & if that was how they treated their pts., that I (as a new pt) may have to find another clinic for pain Mgmt. I snapped "I've ALREADY WAITED 48 hrs & may be having a complication from the procedure!" They simply DO NOT CARE. Obviously, they're either over-run w pts or are short-staffed or BOTH? Friday came & went & they NEVER EVER called me back! A week came & went & not one person bothered calling me back after I called from being in excruciating pain x a wk. UNBELIEVABLE!

Location at 120 Executive Park, Louisville Staff for Dr…read moreJenna Dismore are absolutely rude and unprofessional. I can't believe any physician will agreed with that kind of unprofessional behavior

Excellent physicians and staff! Took excellent care of my daughter and all of her women's health…read moreissues!

Rude staff, doctors are not trauma-sensitive, and you get passed around based on who's available.read more

Dr. Russell May was my Primary Doctor when I was living in Louisville, KY he saved my life from a…read morevery critical condition. He always called me back ASAP knowing my condition could go bad any minute. He referred me to other specialist who were good to me. I have moved to SF, CA for a year now and still have not found a Primary Doctor as good as Dr. May. Most doctors I found after him have no compassion and just focused on earning their fee. If I can stay in KY just to keep Dr. May as my Primary I would.

Are you sure I can't award Dr Kamal ten stars? She certainly deserves far more than five stars! Dr…read moreKamal is the newest Endocrinologist in the U of L Endocrinology and Diabetic Associates practice. My vote was out for maybe five minutes or less until we met her. She is young but don't hold that against her! Dr Palwasha Kamal specializes in Endocrinology and Diabetic Nutritional Care. She is an excellent communicator. While in the waiting room I listened as two older ladies left an appointment in this office. They were conversing about the doctors thoroughness and totally delightful personality. Yep, they must have just seen Dr Kamal because that is exactly our opinion of her also. She spent much more time than I'm accustomed to with providers in this office. She reviewed ALL the lab results from recent tests and previous tests to form an opinion on how well diabetes was being controlled. She made note that one portion of the blood work had not been completed and asked that we stop at the lab before leaving so she could see complete results. She noted that I had a complaint of allergic reaction to my husband's use of insulin and asked us about that. I had since seen an allergist and was able to explain to her my rare reaction (1 in 500,000) to the phenol m- cerosol preservative was causing me major adverse symptoms that ended once my husband changed to another injectable diabetes medicine. Dr Kamal also wanted to try my husband on a constant glucose monitor over his twice daily finger prick tests. When my husband said our insurance doesn't cover that she said they could perform it as a ten day trial on a loaner basis. So at her recommendation we took care of that with this visit and just needed to return the monitor after ten days. What a difference a doctor can make. Dr Kamal is FANTASTIC! She will be my husband's Endocrinologist in the future and recommends seeing him every other appointment with the alternate visit still handled by PA Melanie. We look forward to her future care and recommend her to patients needing to see an Endocrinologist. I still say she deserves ten stars!

I have never had any issues with making an appointment, staff or care with the office. Everyone I…read morehave come into contact with has been very nice and helpful. The care received from my doctor has always been great!

Dr. Aimee Paul has been my GYN Dr. for over 20 years . She is very thorough, knowledgeable, and…read morecompassionate. Her office staff is very helpful and courteous as well. Dr. Paul sincerely cares about her patients--I consider her to be family. I highly recommend her.

Dr. Kim is a great doctor. I've been a patient for several years now, and, sick or well, I get good…read morecare from her an her practice. Setting up an appointment is easy, and typically, I get in to see her in just a day or two. I've had family doctors where I would get well on my own (or thanks too urgent care) before I ever got an appointment. She takes her time with me. With so many doctors, they breeze in, half-listen to you, prescribe something that doesn't work, and scram. She sits and listens, ask questions, and answers your questions fully. It's not unusual to have a ten to fifteen minute conversation with her on an issue. She also reviews your record, looking for any wellness things that need to be looked at, like vaccinations. She is proactive with wellness care. She offers suggestions for diet and exercise changes to make, for example. I made an off-hand complaint about some soreness I was experiencing from a new exercise program, and she took the time to find and photocopy a four-page article showing specific stretches to help with my issue. If you are in the market for a new family doctor, I recommend Dr. Kim highly. She's a real pro.

Recently had my first baby and went to Total Woman throughout my whole pregnancy since I was…read moredelivering right at the hospital. Masks always worn. Ladies at the front desk are friendly and so are all the nurses. I usually saw Dr. Evans who is awesome...the drs rotate...Dr. Horlander handled my actual delivery. I've always been able to get appts that were convenient. A few times I was in the waiting room for awhile, other times I've waited 10 minutes.

I was satisfied with my appt, but it certainly wasn't worth the $398 initial visit fee I was…read morecharged and had to pay. So new patients on Medicare, please be aware!! I signed a form agreeing to pay for the charges not covered by Medicare, but had no clue the charge would be $398. Had I been told the extreme cost up front, I would not have made or completed the visit. I will not be going back.

I have been a patient of Dr Reid Brown's for years. Dr. Brown specializes in knee, hip, and pelvic…read moreorthopedics. I could have sung the praises of Dr Brown through the years but I wanted to wait until I actually experienced his expertise in Total Knee Replacement surgery. I have needed knee replacement surgery for years but for a variety of reasons the timing was never right. Thirty years ago when I lived in California the problem the doctor identified was I was just TOO young to be a candidate for surgery. Twenty-five years ago after moving to the Louisville KY area I got started at a different orthopedic doctor's office and was told that other than knee injections there was no other option due to metal allergies that included titanium , cobalt and nickel. Injections in my knees were useless as the first day it increased the pain, the second and third day after were great, and then it was back to my original condition. Ten years ago a Physical Therapist I was being treated by mentioned Dr Brown as he had performed knee replacement surgery on the Therapist's mother. My first appointment with Dr Brown I was sold that I finally had found the correct professional. Upon arriving for my appointment a full set of x-rays on both knees were taken. Dr Brown needed no time in evaluating the x-rays and exclaimed I needed knee surgery for years. Yep, I knew that but thought I was going to lower the boom when I told him of my metal allergies. No, he had the answer. He exited the exam room and re-entered with an actual knee replacement kit (not even a sample but the actual surgical kit). Dr Brown explained that the joint would be made of Zirconium and the replacement bone could be made of polypropylene (layman's term = plastic). Great news! To proceed Dr Brown wanted additional allergy testing that was different than the standard patch testing. This allergy testing used blood to do a blood antigen test on everything that would be used during surgery such as specific cement, etc. While waiting for the results I promised Dr Brown I would work on losing some weight as it would be helpful in the overall surgery process. I also agreed to work on warm water physical therapy to be in the best condition possible for surgery and recovery. Based on my knee conditions Dr Brown wanted to replace the right knee first. Fast forward several years and my left knee was in HORRIBLE condition and I couldn't stand on the left knee/leg at all. Unfortunately that emergency appointment was with Dr Brown's APRN Craig. Oops, Craig found an additional problem and called Dr Brown in for a consult. No surgery could not happen. Dr Brown explained that with a pulse of 32 he couldn't do surgery. He instructed me to work with my Cardiologist to get a pace maker and then he would consider Knee Replacement Surgery. This review will not go into all the trials and tribulations of getting a pacemaker other than to say it took YEARS! In the meantime I made another appointment with Dr Brown because I thought I was having right hip problems. Dr Brown was so on top of things he immediately could say the problem is not your hip but appears to be a back problem. He ordered an MRI that confirmed exactly what he thought. From that information he said DO NOT CONSIDER BACK SURGERY but referred me to pain management. Finally back to June 2025. I had left Total Knee Replacement by Dr Brown. He requires all patients take a webinar class prior to surgery so you know exactly what to expect. In my final appointment with him prior to surgery he warned me I was in End Stage Osteoarthritis and that the surgery was not going to be a breeze. Together understanding the condition, the allergies, etc. he would do his best to avoid problems. I had total faith in him and experienced fantastic surgery and outcome. If you need an excellent orthopedic doctor for knee replacement or hip replacement Dr Brown is my recommendation!