I called Family Health Centers Headache Clinic hoping to learn how to become a new patient and seek…read moretreatment for chronic migraine symptoms. Unfortunately, my experience with the scheduling staff was disappointing. I repeatedly explained that I was simply trying to find out what was required to schedule a new patient appointment, but the conversation felt confusing, dismissive, and unnecessarily difficult. As someone seeking help while actively suffering from migraine symptoms, a little patience and kindness would have gone a long way. While I understand providers may not be accepting new patients, I left the call feeling frustrated and unsupported rather than informed. I hope the clinic can improve the way new patient inquiries are handled, especially for people already dealing with significant health challenges. Very rude staff.

Dr. Jennifer Hall is the best. She super personable, witty and a straight shooter. She is very…read morethrough doesn't rush through your appointment what-so-ever and makes sure all of your questions are answered before moving onto the next patient. Occasionally I have had to wait a few mins in the room but I never mind because I know she's giving the patient before me the same great care and she always apologizes even though the wait is less than every other dr. office by far. She is also mindful of your insurance as well. Our family, including my mother who hates all doctors adores her! We drive almost an hour each way just to see her.

A big part of why I moved to Asheville in 2024 from a "medical desert" was that now I'm retired,…read moreand need my doctors close at hand, not three hours away. My health insurance agent recommended Centerwell, which had just opened, and I am very glad he did. It took less that two weeks to see my new primary care physician, Dr. Dadivas. I have been extremely happy with Dr. D. She is easy to talk to and very attentive. I have had no problem getting referrals, usually the same week. They have lab facilities on premise, which saves time vs running out to a lab for a blood pull or other test. I feel like I am now in good hands with easy access to my primary care provider with a good organization behind them.

I guess it's been about six months now that I started seeing…read more Dr. Davidas at CenterWell on River Hill. She is very competent and a good listener. When she says she's going to refer you for a procedure elsewhere, you can be assured it' going happen quickly. The staff at CenterWell has always been friendly and helpful. I would not hesitate to recommend this facility to anyone. They now also offer activities through the week, such chair yoga and arts and crafts. In addition, they will invite a guest speaker to discuss issues that affect senior citizens. There is also a CenterWell facility on Patton Avenue.

Had BA surgery with Dr. Stern. Had a great experience, she is a great doctor. The staff was so…read morehelpful. Surgery day was not scary at all b/c of the staff, and really nice surgery center attached to their building. Post op did not have too much pain. I was compliant with their instructions, and 6 weeks out my breasts look great. I could not be happier. Thank you!!!

Dr. Colette Stern is just an amazing cosmetic surgeon! Create your idea in your mind what you hope…read moreyour cosmetic surgeon and experience will be and she surpasses it all. Dr. Stern and her Super Nurse Pam and staff offer the highest caliber of skill, care, support and results that anyone could wish--I was tentative about doing the surgery and the results far exceeded my expectations. A lovely emphatic human being, Dr. Stern is a perfectionist and an artist in performing her procedures; anyone under her care receives her laser-listening skills and thoroughness of patient care that I only dreamed of. She is a cosmetic surgeon extraordinaire and I am so grateful to have found her and had just super results and patient care!!! My thank you Dr. Stern and Pam for all your kind and skilled care on my behalf; needless to say I recommend Dr. Stern to all without reservation!

I am writing this review to warn others about the deeply troubling care my mother received at The…read moreLodge at Mills River. What she endured during her stay was not merely substandard -- it was a failure of basic human dignity that no patient should ever experience. My mother was admitted with a fractured pelvis, a serious and painful injury requiring careful, attentive care. Instead, pain management was grossly inadequate -- her suffering was never brought under control, and she was left in visible, prolonged distress. The facility does not provide patients with catheters despite limited mobility, leaving her lying for hours at a time in her own urine and excrement. This alone is a profound failure of basic nursing care. This is done to encourage patients to get out of bed, one staff member told me. When staff finally did attend to her, the handling of her body was alarmingly awkward. During cleaning, they moved her from side to side applying direct pressure to her fractured pelvis -- causing her tremendous, unnecessary pain. Whether this was due to a lack of training or simple carelessness, it is completely unacceptable for a patient with a known pelvic fracture. The environment itself was deeply distressing. A patient in an adjacent room could be heard repeatedly crying out "help me" -- for an extended period -- with no response whatsoever from staff. That sound will stay with me. It was not an isolated moment; it reflected the culture of neglect that seemed to permeate this facility. The attitude of much of the staff compounded everything. Several wore permanent scowls and did not mask their resentment when asked to respond to my mother's needs. Compassion and patience -- the very foundation of caregiving -- is in short supply when your job is driven by the numbers. I would urge anyone considering The Lodge at Mills River for a loved one to look elsewhere. Families trust these facilities with the people they love most, often at their most vulnerable. That trust was utterly broken here.

My aunt recently completed a short term stay at the Lodge at Mills River following a brief…read morehospitalization. Every staff member our family has interacted with has been friendly, gracious, and caring, starting with Mr. Peters who consistently greets everyone with a smile and a helping hand when they walk in the door. The nursing staff are phenomenal! I have to thank Nurse Cynthia and the Medical Director, Dr. Russell, who helped us get my aunt settled in on Day One. Amanda and Eva have diligently followed up to make sure that my aunt, who requires extensive medical services, always gets the best possible care. Her nurses, including Elizabeth, Marco, Carole, Sean, Mallory, Julia, Olivia, Mike, and Sierra (I'm sure I'm leaving someone out, and I apologize!) are always kind, gentle, professional, and accommodating. They go out of their way to make sure she is happy and comfortable. I just can't say enough about the consistently excellent level of care. My aunt received Speech, OT, and PT services that were specifically designed to meet her individually prescribed goals. My aunt participated in determining what her goals would be in a way that honored and respected her agency. Her progress was regularly measured and shared with her as well as the family. We would like to thank her therapists Nicole, Brook, Katie, Kate, Julie, and Sam (again I'm sure I'm unintentionally leaving someone out!) for all their hard work and for always going the extra mile to meet my aunt's needs, including procuring specific equipment to help her meet her goals. The therapists work together seamlessly to provide excellent support every day, including weekends. The nutrition services at the Lodge are excellent and personalized. Individual requests are not only tolerated but encouraged. The office staff at the lodge know and care about each patient individually. Susan and Shannon have patiently answered all of the family's questions and concerns as my aunt has recently transitioned from short term care to long term care due to her condition. And finally, our enduring gratitude goes out to Courtney, the utterly amazing social worker at the Lodge, who deeply cares for each patient, coordinates services, answers so many questions with grace and patience, and thinks outside of the box to help patients like my aunt live the most fulfilling life possible in difficult circumstances and with attention to dignity.

Best doctors, nurses, physicians assistants and staff you can find anywhere in western North…read moreCarolina for your health care. I started seeing Jennifer Lewis well over a year ago and I have to say that she has the best bedside manner of any primary care Doctor I have ever worked with. Her biggest and I think most wonderful professional characteristic is she never leaves you feeling hopeful. It's something hard to define and put into words. The French call it je ne sais quoi which loosely translates to that certain something special. Jennifer Lewis has it in spades. Plus she has kept me vertical all this time and for that I am forever grateful. Her assistant Miss Buchanan is also awesome! I never have any problems getting in to see them and in fact I have been worked in to their schedule for minor emergencies without any hassle at all. I always leave with a smile on my face even when I am in pain. Thank you Jennifer, Miss Buchanan, Vanessa, and the rest of the awesome staff. I appreciate what you do for all your patients. If you are in need of truly professional, caring and smart medical help, And if you are big on great bedside manners, call them. if feeling hopeful about your future regarding your health is important to you, please give them a call. I only give yelps to those who have truly earned the highest marks. Again thank you all and I'll see you at my next appointment.

I just moved back to the Asheville area, and feel so lucky to have found Dr. Marnock, who recently…read morejoined AdventHealth. He is smart and respectful, he listens well, he allows me to be a partner in my own health care, and he truly seems to love his chosen profession. I had been struggling with hip pain since I moved 8 months ago; he diagnosed bursitis with pinpoint accuracy, and was able to inject it with cortisone on-the-spot! I am so grateful. Finding a good health care provider can make all the difference in the world!