LOVE this store! I visited with my friends this past weekend and we all walked out with bags :)…read more The staff was very friendly and helpful.

Stopped into Twist and the rudeness of the help was why I left. I was the only one in the store…read more She never left the counter. Made a phone call while I was in the store. Asked me what I was doing and when I said waiting for a movie to end she said I should go to Barnes and Noble. The clothing looked nice and high end. I can't help but think she made an incorrect assumption that I didn't have money. I was actually interested in finding a party dress and some classics but she was so rude I won't go back.

Since I've found Sugar Pop (next to golds gym in kennewick) whenever I need clothes I go here…read morefirst. They've got sugar cute clothing, jeans, shoes, purses, and tons of accessories. And the best part is its all really decently priced! I got la idol jeans for $35! The staff is all really friendly and helpful too

They are selling clippers that don't work!!! Tried to return and they would not. Paid $80 and they…read moredid not wanna give us our money back.

Went to this location for the first time the other day, the employees were friendly and helpful but…read moreI just can't get over how small the store is! Like a little hole in the wall. Even with the store being small, it's still hard to find items because there is just so many products all squished together and sometimes you have to get on your knees to find products on the bottom shelves.

I love shopping for clothes for my kids and husband also decorations . I like to go get gifts for…read moreany birthday in the family

They treat you like a criminal…read more I Enter a tornado site where you literally can't walk down aisle because of how trashed it is, only to go up and watch loss prevention watch you the whole time through out our transaction, then request my receipt. I tell him no and then literally sounds the alarm because I told him no. Change your policy with checking receipts, You're not a club like Costco so stop trying to be. How about you have your loss prevention watch on cameras and actually catch thief's instead of treating paying customers like they are. An absolute terrible experience. Will never be back.

Great service and attention to detail. Hadn't been skiing for a while and decided to start again…read moreafter going once last year and I rented the equipment. I knew I wanted my own equipment to ski comfortably and apparently it's changed a bit since I went in the 90's lol. Greg showed me several different boots, measured my foot, gave me pointers on picking ski's and the difference of each style, level of ability, width...which was really helpful. He spent at least 20 minutes after I picked the boots I wanted fitting them to my foot so they fit like a glove. Haven't decided whether I'll rent or buy ski's yet but I know I won't regret getting these boots and will be back when I figure out how often I'll be skiing. This store has been around for ages and I highly recommend getting your athletic gear from them. You won't find the great customer service that they provide at the online stores.

Sporthaus is the best! Bart, Steve, Greg and the whole team always have solid information and are…read morethere to help. It's always a plus shopping somewhere where people know their stuff and love what they do. My family has been going to Sporthaus for over 35 years and there is a reason for that. They have quality product, good service, and everything you need. If you have kids- check out the buy back program.. They are incredibly patient with even the most impatient customers (I've seen it). I saw a comment about someone being frustrated about the wait to get their board waxed... how about being stoked that it's SUCH a good snow year that the there is a wait? Also... they have a great selection of waxes, irons, and all that gear. Have a beer and wax your board if there's a wait. It will make you appreciate their work even more...... hashtagsupportlocal

I literally love Tj Max and today(10/7/25 @6:30pm) Belen was beyond helpful and had outstanding…read morecustomer service. She helped me find exactly what i was looking for. I thank her for being so kind!! Shout out to Belen!

The store was so organized & they had a great inventory! Everything was very clean kept throughout…read morethe store. I was pleasantly surprised they had a full inventory. A lot of clothing was on clearance so I went a lil crazy but I deserve it :) Great brands for skin care, hair products, etc. i couldn't believe they had the Mixxed Chicks line for under $10! Score! I didn't really care for their shoe selection but everything else made up for it! I'll definitely be back when in town!