I have been a loyal customer of Catholic Charities Fort Worth for four years, and my recent experiences have been extremely disappointing. The behavior of some of their drivers is completely unprofessional and unacceptable.
One driver, Daniel, engages in disruptive behavior such as making excessive cat noises and responding to me in a highly disrespectful, exaggerated, high-pitched voice. Additionally, the hygiene standards are unacceptable--Daniel and his vehicle have a strong, unpleasant odor that makes the rides very uncomfortable.
Another driver, George, constantly jokes excessively and laughs at me even when I express my discomfort. His behavior is very disrespectful and makes the rides unpleasant.
Bill, another driver, has shown aggressive behavior in traffic, including cursing and even causing a road rage incident. His actions made me feel unsafe during the ride.
Despite my complaints and requests for different drivers, I continue to be assigned to these individuals whose behavior makes my commute unbearable. Catholic Charities Fort Worth has failed to address these issues adequately, leaving me feeling deeply disrespected and undervalued as a customer.
I can no longer recommend their services due to these ongoing issues. If you're looking for reliable and respectful transportation, I suggest looking elsewhere. read more