My daughter and I decided to stop by Kapwa to try their drinks, which were on promotion for half…read moreprice ($5) last Friday - June 12, Philippine Independence Day. We arrived past 4pm and ordered four drinks: two Mango Floats, a Turon Milk Tea, and a Lychee, Passion Fruit & Calamansi Tea. Although the store didn't appear busy and I was the only customer ordering drinks at the time (my daughter was waiting in the car), the wait ended up being much longer than expected. After about 15 minutes, one of the staff members approached me and apologized for the delay, explaining that they were missing an ingredient but assuring me that the drinks would be ready soon. I appreciated the communication and courtesy. However, it still took roughly 30 minutes from the time I ordered before we finally received our drinks. What made the experience more disappointing was that they had also run out of straws, so none were available with the drinks. In addition, the drinks themselves did not quite meet our expectations. Some tasted watered down, others seemed overly creamy, and none of the drinks included boba. I'm not sure if the missing ingredient mentioned earlier was related, but it may have contributed to the overall experience. While I appreciated the staff's professionalism and willingness to keep customers informed, the long wait, inventory shortages, and drink quality made this visit less enjoyable than we had hoped. I would be willing to give Kapwa another try in the future, as this may have been an unfortunate off day.

A love letter to the Fil Am commmunity is the best way to describe KKC! In a relatively small space…read moreyou can find so much packed inside, from art on the walls, to children's' books and gifts created by local Filipino American artists and creators, to learning about local orgs to get involved in or resources for mental health, know your rights, and how to support kababayans. They have a range of milk teas for $10 and popular ones include the turon milk tea (which truly does taste like it!) and mango float. They are sweet but delightful to sip while you chill at the cafe whether you have work to do or want to indulge in a creative project. The cost of the boba goes toward fundraising for youth initiatives and other community needs! The times i have visited they've hosted free pop ups and events like a clothing swap and dessert tasting. Wifi also worked great! They are lovely advocates for community and also recently just started a community pantry. Check them out or follow them on socials for events!!

My family relies on this program for my grandmother because sometimes there are times when we can't…read morebe at home to feed her so for us to have this is a blessing. With all of us working, we need to have this because this place provides for older people different programs for them to enjoy, get out, and socialize. There are meal programs and of course, they provide medical attention when needed 24/7. On designated days, the On Lok vehicle comes to our house and picks her up. She gets to meet other people and make new friends, eat lunch, and play some activities. Then, they drop her off later at home. I highly recommend this place because it is very helpful and can keep you sane while trying to take care of a million other things and not have to worry about your loved ones because they are in the best care possible. The staff are very helpful and are happy to answer any questions you may have. It is a lengthy process to get into the program but it is well worth it if you have the time and are willing to do what's best for your family member.

This senior center has wonder programs but the meals are incredibly tasteless. I don't know who --…read moreat the SFGov? Department of Aging -- plans the meals but the food is not nutritious for seniors (remember seniors need at least 30 grams of protein per meal) and not nearly tasty enough for a latino demograph.

This review is specifically for the use of the event space. While the space was good for events…read more(overall I'd say a 4), the experience we had with a staff member was very alarming and needs to be known to anyone who is considering using the space. We had received a referral from using this space from the ease of rental and no frills set up and involvement from the staff. I unfortunately have to seriously call out the behavior of a staff member Cynthia who not only was so condescending, overbearing and disrespectful to us as we held an event for a family birthday but she also extended this behavior to guests. Extremely appalling and unacceptable behavior. She was not a guest but domineered like she knew everything better than we did, proceeded to try to demand to have my mother who is disabled try to help set up when she was sitting down and practically yell at her when she didn't comply. I had to repeat many to her without calling out her disability that she was just helping us look at the final result to which Cynthia did not immediately pick up and proceeded to say under her breath "well she's just sitting there she should help". Cynthia had no business bossing everyone around as we had a plan. At most helping set up the tables and chairs was probably all that we expected and even then we had hired people to do that, all she needed to do was tell us where to get them. It got worse during the day. She would go around like she was a guest helping at the event and her interactions were rude and belittled everyone she interacted with. She stressed all of us out the whole day and had many guests on edge, several of whom came up to us asking who she was and why she was so angry and mean. She put a cloud on what was supposed to be a joyous event frankly and we will never forgive her for taking that away from an otherwise special occasion. To top it all off she at the end of the day as we were cleaning up and waiting for the trash guy to come said "I've already done more than I'm supposed to do" - WHEN WE DIDN'T ASK FOR YOUR HELP OR OPINION!!! I expect so much better from a center geared towards bringing the community together - she certainly is not a representation of SF or SF Rec and Park and should seriously be considered to not be involved in these events in the future. So if you decide to use this space make sure you ask who will be working and demand a different staff if you find out it's Cynthia or get another place. She will absolutely RUIN your event.

This review is for the multipurpose space and kitchen inside the rec center for events and parties…read morebooked on the sfrec website. I booked this place for my son's first birthday because of its location - there's a playground and parking is not too difficult! Thankfully it didn't rain so guests got to enjoy the indoor party with food, drinks and other activities while also running out to the playground.. a perfect way to keep restless little kids entertained! The staff member was kind and helpful. He helped pull out all the tables and chairs from the storage room and helped us with take down as well. Another pro was the weather was really nice and sunny and the room was bright and had high ceilings, so it felt very spacious. Unfortunately some tables were broken so we couldn't use them. The permit did say that it was not guaranteed. However this impacted our party because we had many guests with not enough seats/tables. Maximum capacity written on the wall was 130+ also and I know I had a little less than 100 show up, so that was a bummer! Another con is that you do have to remove the trash after your party is over. I am not sure if this applies to all sf rec reservations but at Lake Merced Boathouse they have the same policy. It's pretty challenging to remove the trash from the site as they expect you to bring your own bags and to bring it home to toss...but we got it done. The kitchen is rather small but has everything you would need. It's not the cleanest but it did its job. We actually didn't use it as much as I thought we would but it was nice to have access in there and use the sink to clean off any food trays we had. Heads up that it does cost an extra fee per hour to rent the kitchen. They also have a keurig coffee maker if you're interested in that! I accidentally left my half and half in the fridge too...oh well. All in all I would recommend this location for a party especially if you're inviting kids. Booking the space was a little troublesome because I had issues booking online on their calendar with the right time frame so I emailed sf rec instead. I suggest looking into the prices online as they change and check the availability online as well.

Bernal Heights Senior Center is serving seniors in the community well. The volunteers are friendly…read moreand helpful. The kitchen staff do their best to provide hot nutritious meals with senior members Monday to Friday. It would be even better if they served hot lunch on Saturday

Ishanique Ritner Gill is very rude. And completely ignores emails and call back. Highly a…read moreunproffesional setting and staff

Great park and rec facility. Good amount of parking. Clean restrooms. Plenty of bleacher seating…read more Nice flooring, backboard, and hoop. The flow of traffic coming in and out of games is pretty bad since only one door is used. Some staff are super helpful while some just sit back and chill.

This 1-Star rating is for the Tennis Cts, which have turned into the worst cts. in the SF Area by…read morefar. I used to play on these Cts a few yrs ago when they were some of the best cts. to play on. But it looks like they got totally neglected, bc Now they're as crappy as can be. They're Not Even GREEN, but Dark BROWN, full of big cracks like an earthquake hit the cts. Ugh!!!