My little dog was sick I called and they worked me in he had wor.s she gave me meds was very gentle…read morewith him. Called e backed that day to check on him very pleased with my new veterinarian.didnt over charge me either.

I hate that I'm writing a poor review because I genuinely have had a great experience with…read moreApplebrook, but we took our puppy to get neutered and left frustrated with the experience. We called to schedule weeks ago and asked for an estimated price, we were told $300 and decided to move forward because we really enjoy the vet overall and have had a good experience thus far. Once we got there (he had taken the medication necessary too) we asked again how much they thought it would cost and said $425ish. We were confused and said oh, we called previously and were quoted $300, they asked if we had a written statement and of course no, we just called. At this point, our dog was already at the vet and had medication to prepare for the surgery, so we felt like we had to move forward. Well, when we picked him up, we were charged $530 for the procedure. Once we asked why it raised, they knocked off $40 for a shot they didn't even give him. If we hadn't asked, we would've paid for something that he didn't even receive. Again, I'm not posting this to be ridiculous or rude, I genuinely have enjoyed our experience with Applebrook. But this instance left us super frustrated and disappointed. I'm only posting a review because we had told them multiple times we were initially quoted $300, and left paying over $500. Just do better about transparent pricing please! On the plus side, the vet techs are very kind and love our dog. Their puppy package has been great for his first year, and I generally would recommend them! I hope this review is more helpful than harmful to Applebrook and their transparency for pricing & educating their staff on handling conversations like this to provide clarity.

I love the doctors and staff at animal care center of Ooltewah. The Veterinarians take the time and…read moreanswer any questions or concerns I have with either of my dogs that go and see them. We have been going there for going on 3 years and I am very pleased. One of my dogs is super anxious and the staff takes extra care of her. I highly recommend this practice.

Well I don't know where to start. When it comes to vets, we hit the jackpot with the Animal Care…read moreCenter of Ooltewah. I have never before seen such compassion and love for both pets and owners. My pup has cancer and we were ready to say goodbye. Dr. Mullin and his staff (starting at the reception desk) asked us to try a trial vaccine for our pup. We did and long story short he is doing better. Still not out of the woods yet but his tumor has gone away by about 90%. They were with us all the way and took exceptional care of him and checked on him the entire time. Still calling to see how he's doing. Reassuring us that he was doing well and progressing as they thought he would. I'm not sure I could have done this without Courtnee as she helped us stay so positive and just loved on him everytime we came into the office. She took my text messages days, nights and weekends to answer questions. I know this is long but I can't say enough good about this veterinary office and the staff. I have 4 pets and they take care of them all. They all get the same love and compassion when we take them in. Never rushed and always answer questions that we may have.

My name is Judith Morales...I moved from atlanta to Dalton...with 3 fur boys...I went to Dalton…read morewith my schnauzer that had bladder stones...the doctor in atlanta told me to just wait until he could not pee and then take him to the emergency......so there was blood in his urine once again...living in Dalton...I decided to take him to a vet in Dalton.....I go to Dalton north...they had Dalton north and south at that time....anyway this young vet comes in.....I am 67 at that time....she was so simple...walked in like she was family.....did the test and said I need to take him for bladder surgery and not wait for him not to be able to pee...so I did.... He was a happy boy....then later on he ended up being diabetic...oh by the way I am talking about Dr summer Faith....she took care of us...and my boy made it a couple of happy years........

Surgery left my dog disabled for life. We are highly disappointed.read more

Dr Higdon and his office are always so sympathetic and helpful. Always took as much time as I…read moreneeded to answer questions. No upselling. When my dog was sick, he called me to check on him after the visit. In June, we had to help the dog pass on and they were very compassionate. I wouldn't go anywhere else.

Friendly and knowledgeable!! They also treated me and my pets wonderfully. Dr . Is very good an…read moreexplaining their treatment .

When I moved here from the west coast, I was very concerned about finding a good animal hospital…read more I arrived with 1 German Shepherd/Lab mix, and 6 cats. MVAH was recommended to me by a woman I met through a dog adoption group. I have been very happy with all the Vets my dog and cats have seen. Unfortunately, since moving here I have lost my dog (cancer) and two cats (one from cancer and one from old age (20). They are always helpful, very knowledgeable, and compassionate. They always do their best to fit me in when I have a pet emergency. I would (and do) recommend them to anyone who has four legged children. I really appreciate the time they take to explain things to me and to answer my questions too!

Absolutely. Dr Campbell truly is concerned about my dogs health. She greets him and gives lots of…read morepattings before she exams him. Makes him less likely to become upset.

I've been to a few vets before, but this is the first Clinic whose Dr. actually listens and takes…read morecare of pets. My dog is getting the help he needs, thanks to this pet clinic!

HHorrible experience. My ex and I co-parent our dog, and she and I are on wonderful terms. I set up…read morean appointment and requested pain evaluation and anxiety evaluation as the dog is 10 years old and has worsening hip dysplasia and recent housing changes have caused her anxiety that's causing her to lash out at other dogs in the household. I have a behaviorist that is coming to the house to evaluate the situation between the dogs and make recommendations, and she asked that I have a pain and anxiety evaluation before her visit to the home. I made it clear that I could not make it to the appointment due to work and that I'd be having my ex bring our dog in, and to reach out if they have questions. They weren't allowed in the building due to construction, even though other dogs were coming in and out. They waited 45 minutes on the sidewalk for a tech to come out. Didn't even see the doctor. The tech did not evaluate for pain or for anxiety. The tech did not call me with questions that my ex couldn't answer. No evaluation at all, just wrote prescription for heartworm and flea & tick meds and sent them away. I called this morning to ask about the situation and spoke to the very tech that visited them on the sidewalk. He ignored the fact that I set up the appointment and made very clear what I needed at the appointment. Instead he kept reiterating that my ex didn't have all the information to questions that he had. He ignored that I had made specific examination requests. He ignored that I had already mentioned that I have a behaviorist. Regardless of what I said, he kept falling back on his own assumptions. Rather than listen he chose to be rude. We will no longer be visiting Zutilla clinic, which is a shame because previous visits have been great. This place has gone down hill significantly. Customer service be damned.

I thought I could trust them with my baby for surgery, and now he is disabled for life with only…read morethree legs.

I took my 14yr. old puppy dog to Dalton Animal Care for the first time about a month ago and I…read morecan't say enough about the wonderful care he received from Dr Dave Caldwell and each member of the team. "Solly" got all his annual shots etc. plus anxiety meds for what Dr. Dave determined to be the beginning of some senility. He's back to acting and feeling like the young pup he was when I rescued him many yrs ago. It eases my mind so much to know that "Solly" will be in such caring, capable hands as his life goes on. Thank you DAC from the bottom of mine and "Solly's" hearts . Y'all were and will continue to be the answer to a prayer!

I was recently there to pick up meds for my pup. They were closed for lunch and supposed to open…read moreback up at 2 pm. I waited until 2:10 ish , no big deal, things happen. When I pulled up I noticed a frantic lady with a heavy labored fur baby in her lap. The pup was unconsolable. She said she had recently moved here. She had found the baby in distress when she arrived home and this vet was the first place she saw. I couldn't wait any longer I gave her my phone number and told her to call me if they couldn't help and I would give her other recommendations for urgent care. I actually told her how compassionate dr miller was and felt sure they would help her. I returned later that afternoon to pick up the meds for my pup and so I asked if they were able to help the lady and without hesitation she remarked in haste , "our sign clearly says by appointment only". I was definitely not expecting that response having witnessed the distress the lady and her pup were in... I feel like if you work in a veterinary clinic and have that lack of compassion for animals (and human beings for that matter) it may be time for you to find another career path. As for me and my pups we no longer go here as this sort of conversation has been overlooked on numerous occasions because I know dr miller takes very good care of my families horses with the compassion like no other. This may not be the best way to make a complaint but after talking to a few other clients, for some reason this behavior is overlooked in the office setting. I pray the little lady found help for her pup but my gut told me the pup was in way too much distress to last much longer. Please do better. For some folks, our animals are part of our family.