I've been to a few vets before, but this is the first Clinic whose Dr. actually listens and takes…read morecare of pets. My dog is getting the help he needs, thanks to this pet clinic!

HHorrible experience. My ex and I co-parent our dog, and she and I are on wonderful terms. I set up…read morean appointment and requested pain evaluation and anxiety evaluation as the dog is 10 years old and has worsening hip dysplasia and recent housing changes have caused her anxiety that's causing her to lash out at other dogs in the household. I have a behaviorist that is coming to the house to evaluate the situation between the dogs and make recommendations, and she asked that I have a pain and anxiety evaluation before her visit to the home. I made it clear that I could not make it to the appointment due to work and that I'd be having my ex bring our dog in, and to reach out if they have questions. They weren't allowed in the building due to construction, even though other dogs were coming in and out. They waited 45 minutes on the sidewalk for a tech to come out. Didn't even see the doctor. The tech did not evaluate for pain or for anxiety. The tech did not call me with questions that my ex couldn't answer. No evaluation at all, just wrote prescription for heartworm and flea & tick meds and sent them away. I called this morning to ask about the situation and spoke to the very tech that visited them on the sidewalk. He ignored the fact that I set up the appointment and made very clear what I needed at the appointment. Instead he kept reiterating that my ex didn't have all the information to questions that he had. He ignored that I had made specific examination requests. He ignored that I had already mentioned that I have a behaviorist. Regardless of what I said, he kept falling back on his own assumptions. Rather than listen he chose to be rude. We will no longer be visiting Zutilla clinic, which is a shame because previous visits have been great. This place has gone down hill significantly. Customer service be damned.

I have been going to that clinic ever since Dr Ben Benson owned it. After he retired Dr Sumner…read morebought the business. I was not aware of this for over a year. I have been taking my two dogs there ever since 2018 or earlier. Well I had a visit with Dr Talmage about 5 months back and she put my one 78 lb dog on 450 mgs of Doxycycline every 12 hours for something wasn't even sure about. Well he got deathly sick for like two months and has been having gastric issues ever since. Dr Sumner even admitted that was a high dose. So here it is back and forth with gastro issues. Dr Sumner referred me the Chattanooga specialty vet that I can not afford. So my dog finally started feeling better and eating twice daily for the last 3 to 4 weeks. Now this past Sunday he seemed to be constipated and I tore everything to loose up his stool I called the vet this morning had an appointment set up 1115 to see Dr. Sumner the dogs original vet he been seeing for the past several years. I get a phone call back saying he won't see him that I need to go to specialty vet. What a shame . So I am now in the process of changing vets

Awesome Vet! Very knowledgeable and helpful. Nice spacious waiting room. Highly recommend!read more

If I could give more than 5 stars, I absolutely would!!!…read more We recently had such a wonderful experience with our favorite pet grooming service, and I just had to share Not only do we trust them completely with grooming our baby, but they truly went above and beyond. We had to go out of town on short notice and couldn't find anyone to care for our dog for the night. Even though they weren't officially offering boarding yet (starting April 1st--and they'll even have pet daycare - how exciting!!!), they stepped in without hesitation. They didn't just "watch" him--they came back after hours to check on him, feed him, walk him, and spend time loving on him. They even worked around our schedule so we could pick him up when we returned to town the following day much later than anticipated! From the moment we dropped him off, it was clear how much love and care they pour into what they do. We are very particular about who keeps our sweet boy, but we had complete peace of mind the entire time he was there. They treated our pup like he was their own--making sure he was comfortable, happy, and well cared for every step of the way. That kind of trust and peace of mind is truly priceless. If you're looking for a place that genuinely loves animals and provides exceptional care, I can't recommend them enough. We are so thankful to have found a team we trust completely with our furry family member! We'll be back - you can count on that!

Made an appointment in June for my dog to be groomed August 2 due to long wait times for summer. I…read moreshowed up to the business 10 minutes before the appointment time and no one was there. I waited 15 minutes and still no one showed up. I called and received no answer and no call back. There were others waiting as well and also received no replies from the business. This in my opinion is poor service and should be handled better. Even if you call, you can't leave a message due to a full mailbox. We ended up having a last minute apple with muddy paws who were fantastic and do recommend them to anyone.

Best place ever!!! They done an amazing job on my Persian and my doggies! They were very patient…read moreand kind and did exactly what I wanted! 10/10 recommended!! Wouldn't trust anyone else other than Furbaby to groom my babies!! looking forward to our next appointment!

I took my baby up there last week and she had a bad infection in her female track. If it had busted…read moreit would have killed her doctor Ashley told me she needed immediate surgery. He took care of her and got her back home to me she would not be here today if it had not been for Dr Ashley and his group. I will take my animals nowhere else I give five stars if I could go higher than I would thanks again to the whole crew and God bless all of you.

I didn't feel comfortable because I never got to meet or even see the doctor! I took 6 pugs at 2…read moredifferent times to be spayed & neutered. I was told to drop them off between 7-9:00 & pick up at 4:00! I ask them "if anyone would be giving me a call or text to update me on my babies?" They said No, that's weird to me. The main issue now is the stitches that were put in my pugs still haven't come out or been removed , I call the office twice to ask what to do ,the paperwork they gave me said to come back in 10 days for removal? They said both times that called- " the stitches will come out in 2 or 3 months!" I've heard of stitches that desolve, but these that are in my pugs ,for 2 months now are not the kind that desolve!!! I took one of my girls to another veterinary in Rome and he removed the stitches ,as usual he had nothing negative to say ,but he removed the stitches and kinda shook his head! I won't be going back to All Animal Care. They never called to check on the 6 patients they had, that tells me all they care about is money! I can't recommend this place!