We had great experiences here in the past for our toy Aussie. Though she tries to bite when she's…read moregroomed, the Ark staff handled it w a muzzle and great kindness. We missed an appt last month and have called multiples times in the last week to reschedule it. My son and I have both called at least 10 times each at various times throughout the day, but no one answers or returns our calls. I think we've been fired for failing to show up the last time!?! But this is a bad way to do business. We are prepared to pay for the missed appt, but no one has communicated with us about it. And now we don't want to go back!

It's a nice place for your pet, my dog likes it. Friendly staff. I really don't know what else to…read moresay

Love coming here with Rocky, Whiskey and Ginny every time we visit Chattanooga. Glad to hear the…read morenew owners are looking to make enhancements. We can't wait to see what 2026 has in store. Great staff and our rotties love this place!

Very cool place to bring your pup and enjoy a yummy cider. The space is very cool and my puppy was…read moreso happy to run around and meet new friends. Highly recommended!!!

I absolutely love this store! Nooga Paws is a great place for your pets needs. They carry a wide…read moreselection of pet products from harnesses, toys, treats, to a variety of dog foods, clothes and blankets, and grooming products. They even have an in-house bakery. If you're coming for cat products, you have some options, but not as much compared to the big chain stores. They even have a dog wash station! The self wash stations are available by appointment and also on a first come, first serve basis. The stations close at 6 pm Monday through Saturday and close at 4 pm on Sundays. Wash and dry time is limited to 30 minutes total per dog and costs about $15 per dog. Add on's (de-shed, for example) are available too. A rewards program is also offered in which you can obtain points and use them for a discount when a certain threshold in reached. Also, check their website for monthly promos, too! Lastly, we were also told they have two sister stores as well: Play Wash Pint (barks and brews) and Play Wash Stay (boarding and daycare). We look forward to checking out each one. Just love this place! Everything you need for your furry friends is here with exceptional staff, who are very helpful, friendly, and knowledgeable. Bring your pet in for a friendly shopping spree ;-)

So helpful and Oliver and I had a great time there buying treats and using the self washing station.read more

I've been utilizing the ark for both daycare and boarding for years now. Always a positive…read moreexperience with the crew and my dog loves it!

We have been boarding our dog here for years. We live in Atlanta and visit Chattanooga regularly…read morebut have not been for over a year. They now refuse to board the same dog that has stayed there at least a dozen times over the years because I can't get her in for a daycare appointment. I will never understand a business that turns away regulars when THEY change the rules midstream.

Really enjoyed my head start puppy classes. The puppies get to play in the beginning and the…read moretraining was very helpful. My puppy loves this place. Instructor was very friendly and helpful.

We love the training staff at PDX! The class offerings…read moreprovide a variety of options for our pups.

We love Barkmore. There is no separation anxiety. When we drop Melly off, she won't even kiss me…read moregoodbye. She's just too happy to see "new people" to give her attention. The groomer totally ROCKS it. She leaves Melly's nub in such a cute little ball of fur.

Our 8 month old puppy was taken very good care of. The place is super clean and the staff are very…read morefriendly. I'm glad they "screen" the dogs and check immunization records before accepting them. We don't want our German shepherd baby beat up by other dogs. When visiting Chattanooga again we will certainly use Barkmore.

This location has improved.. Amanda at the front desk is awesome…read more. The new groomer Tonya was awesome with our pup!! Will continue to use this location!!

These "local" pet spas, all The Ark have been bought out in 2026. Prices are skyrocketing and all…read moresorts of fees for evaluations, using a credit card, etc are now considered the new ARKs!!!! Personally I prefer locals, no corporations as much as possible. Normally means the "Big Business" mentality takes over and you had best get in line and accept or move on. As for me and my Scottie, we are moving on. Staff is very nice and that is about it. When I had to call and advise they had made a mistake in their favor on my bill, they fixed it.....

Rambo loved his 2 week stay here. You may be thinking, how can you tell whether your dog had a…read moregood boarding experience or not. I can tell you that my dog has "scolded" me in the past when I picked him up from other places where they probably didn't treat him well. He would share his distress with high pitched screeching and would pull to leave as quickly as possible. Today, when I picked up my dog, he was very happy to see me but was not freaking out to leave as fast as he could. The staff here genuinely love dogs and provide awesome care. When we got home, my aging dog was wanting to play fetch and had a renewed interest in his stuffed toys which made me think that they were playing with him to make sure he was stimulated during his stay. Sweet! Great job ORDD&R!

The Ocoee River area has long needed a safe dog care solution for folks out enjoying the river on a…read morehot summer's day. I'm so glad we finally have it! My dog is testy about meeting new dogs and doesn't do well in dog parks, so I was trepidatious about bringing her to a kennel-free day care, but the staff are all pro. Cookie gets to hang out in the "sweet old ladies' club," with other calm older dogs who won't tackle or harass her. She is relaxed and happy hanging out here and is eager to head through the door in the mornings. The team here does a great job of keeping dogs engaged with just the right kind of company for them: young, rowdy dogs get to tear around the yard and bodyslam each other all day long until they go home filthy, exhausted, and happy; meanwhile low-key, chill dogs get to nap in the shade and cuddle with the staff.

We've been very happy with Uptown Hound's boarding services for our beagle, Scout. Their website is…read moreeasy to navigate, and the owners were incredibly helpful in scheduling appointments. The staff took great care of Scout, and he always seems excited to go back. We have complete confidence in their ability to provide a safe and enjoyable boarding experience.

Was recommended to leave my dog here during our vacation by a coworker. I am SO glad we did! I…read morechose the package where you can get daily pictures and updates. It was the best thing ever! Loved seeing my girl going on walks, playing with stimulating treat toys, and having the best time. The staff is wonderful and very kind. They even chased me down when I picked up my dog because I forgot my goodie bag for first time boarders. Will never leave my dog at the vet again for boarding. This is Embers new favorite place and mine too! She came home happy and exhausted instead of pent up energy and nervous like she usually has when staying at the vet.

Beware! Worst grooming business I've been to in five states!…read more After agreeing on a regiment, services, and pricing, it's a battle every single time you go back in. Lora Jernigan cannot set a standard on services and pricing. Emily and Kathleen want to argue with me every single time I go in, even after it's all been agreed upon with the owner. They want to heavily up charge every time. I highly recommend going elsewhere. What an absolute nightmare this place has been.

**UPDATE after owner's reply** Emily's response actually highlights the problem. My complaint was…read morenever that I could not understand the difference between a tidy and a full haircut. It was that the parameters kept changing from visit to visit, even though I was bringing my dog in on the same schedule and trying to maintain the same service. At today's visit, I explicitly said to just do what was in the notes from last time. Instead, I was again told it would be treated differently and priced differently. That repeated inconsistency is the issue. Yes, I cursed to myself while walking out. That frustration came after multiple visits where the same service discussion seemed to get reinterpreted all over again. Their reply only reinforces my original point that this place is inconsistent and exhausting to deal with. When I came back in to discuss it with Lora, SHE yelled AT ME, with no discussion on the issue, not the other way around. Original review: BEWARE!! SAVE YOURSELF THE HEADACHE AND GO ELSEWHERE! I should have listened to the bad reviews. Chattagroomer has been, by far, the worst grooming experience I have ever had, and I have used groomers in five different states. To be fair, Kathleen does a good job grooming my dog, but unfortunately, that's the only positive. The recurring problem was pricing and service inconsistency. At my first appointment, I specifically asked whether bringing my dog in every 4 to 6 weeks would qualify him for a tidy, and I was told yes, at about $104 with only minor fluctuation. Then at later visits, including just 4 weeks later, I was told it would suddenly be a full groom at around $144 instead. Lora later called me and we agreed, again, that the service I'm getting was a 'Tidy' at ~$104. I also called at one point to ask about only a bath and brush with medicated shampoo because my dog was dealing with seasonal skin allergies. I was told that would still be the tidy price, and that they would not "give a discount for services," even though I was asking for less service. I told her that's fine, I'll get him bathed elsewhere. The final visit was the last straw. I came in again on the same schedule(4 weeks), again asking for the same tidy, and again was told it would be the full haircut price. I said this keeps happening, and to just do what was in the notes from last time and that I would pay what I needed to pay. Instead of resolving a recurring issue they had created multiple times, I was told that if it was that much of an issue they would rather I just leave. I walked out angry and did curse to myself. I should not have done that. But that frustration came after repeated pricing disputes and repeated inconsistency that this business never seemed able to fix. A business can misunderstandings. Chattagroomer turned it into a pattern. A good groom is not enough to make up for constant confusion, aggravation, and having to re argue the same price and service over and over. I gave this place more chances than I should have. Never again. I will be warning every dog owner I know. TLDR: OWNER DOES NOT KNOW HOW TO RUN A BUSINESS, GO ELSWHERE