We are so lucky that we found Walter. I have utilized Walter for his training and boarding for over…read morea year now. He has the kindest disposition and is amazing at what he does. I have a rescue pup tri-pod that I brought to him for anxiety and boarding. He was absolutely terrified of being in a crate prior to boarding and most places would not take the time that he did to walk us thru it. He went at my dogs pace, he truly understands the behavior of each dog and caters to that to ensure they succeed. My pup has flourished in his care and is the only one I would trust my lil guy with. 100% trust him emphatically and would recommend his services.

If you're looking for the most caring, focused, dog loving trainer/boarder.... Stop right here…read more Walt has a way with all things canine.... (And with their humans too). If you're the typical dog-parent and hesitant to leave your BFF (best furry friend) with a stranger..... just give Walt a call.... you will certainly be reassured by, and appreciate his articulate communication skills along with the program he tailors for your pet.

Marlyn watched our 2 dogs for a month and she took such good care of them and sent frequent updates…read moreand pictures. One of our dogs, who is prone to ear infections, had a flare up and Marlyn thankfully managed to treat it. Bruno is also such a sweetheart and my 2 small dogs got along with him just fine. Would highly recommend Marlyn as a dogsitter! I'm sure we will be hiring her again for future sitting needs.

From the owner: Home-style dog boarding and in-home drop-in visits in a calm, safe environment where pets are…read moretreated like family. We focus on small, supervised groups so every pet receives personalized care, attention, and plenty of comfort while you're away.

I was referred to Fur The Love of Dog after a few tries at grooming my puppy at a name brand pet…read morestore. The first visit at Fur was not pleasant for my puppy or the grooming team, so Tasha suggested that we set up practice sessions with him to help him to get more comfortable with the process. He had a few practice visits with Tasha and had his 2nd grooming session today - with a lot better outcome! I can't thank the team en for taking good care of my fur baby and making him look so handsome!! The patience given to Smoky is amazing and I have found my Furever groomer!!

The staff is very good, and regularly send pictures of my babies when I am traveling. My dogs love…read morethis place. Highly recommend.

Amy is great all dogs. Her obedience class for puppies was great and all the dogs were well behaved…read moreby the end of the classes.

Fantastic dog training. Amy is instructive, patient, kind toward dogs and humans. she is well…read moreeducated in dog training, has a great facility, and knows how to adjust for special need clients. Also does boarding, group lessons, and private lessons

I needed a place to board Arnold, my 85lbs Pit Mastiff. I usually take him to Pet Suites but they…read morewere completely booked. I Yelped a few options and came across CRAM. They have a very unique approach to doggie daycare. No cages! I was concerned at first until I saw how Christie and her staff gradually introduced other dogs to Arnold and were very aware of behaviors. I watched from a tv monitor in the lobby area. Next thing I know there are 5-7 dogs with Arnold and he was loving it. They let the dogs spend hours together the first day and today he was there a full day. I'll be boarding him overnight Friday and Saturday. The staff is very attentive to all the dogs and know how to redirect if playing gets a little escalated. Today I was working and was able to check on Arnold from my phone, watching the cams in all of the rooms. I love that he can play all day instead of being caged for 2/3 of his stay. I highly recommend CRAM to anyone who has a socialized dog, to treat them to a real play day or two. I look forward to using them more in the future!

Today I took my dog to be groomed and get a summer cut....I told the girl who took him back, "do…read morenot cut his ears length" she nodded ok, A couple of hours later I received a call "I am so sorry I did not see the note regarding Charlie's ears" of course they are extremely short; this is a shiatzu; I would think a dog groomer would know not to do that. common sense....of course I flipped out when I got him. They were waiting for me to keep apologizing however when someone messes up your dog, there is no apology that will work, you are furious which I was. Did I flip out? Yes.....more than I would any other time, after hair grows back. The comments from the groomer were what really set me off see below 'the jokes on you....I've groomed ur dog before and you loved it" "like I said I'm sorry.... lol....okay maam These were her responses to me, verbatim. So for me to be extremely angry when I picked him up is an understatement. Now they will come back and say, I was outraged.....I was....I used profanity.......absolutely mainly because they could care less that I was extremely upset over the exact thing I had asked the not to do. I guess at the end of the day I should have known better to take him to a groomer I did not have any history with. Completely unprofessional from the groomer to the manager, Never again, back to TLC groomers where they listen to the customer not to themselves. Denise Amato Westerville

No, I can't recommend. We recently boarded here for first time after our long time boarding place…read moreclosed. As I was checking our mini golden in another dog came in behind us and took a poop in the floor and no one came to clean it. I remember thinking that poor baby might be sick and probably shouldn't be here. Fast forward a couple days and they began calling my emergency contact because our little girl was sick with something intestinal! I thought it was just related to the food they were giving her since it was a different brand. Our emergency contact lived 3 hours away and we were on a cruise. So she decided to wait until next day and if it wasn't better she would go get her. After a trip to vet we found out it wasn't food related but an intestinal virus that she caught and now she passed it on to her little dog that got very sick. After vet bills, paying for them to board, and expenses of emergency contact I spent more on our pooch than our cruise. I would not recommend using this place. I wish I would have gone with my gut when I saw the other dog poop. Needless to say, I'll be looking at a different option for boarding in the future.

So my wife and I decided to take a long overdue vacation we have recently lost our 13 year old…read morebeagle, we didn't want to leave her being so old and her health was not good. So once she passed we booked a vacation so we boarded our 2 dogs, they have never been seperated as they have been best buddies from the start, so my wife booked the biggest kennel so they could be kept together, she dropped them off separately since we have a smaller car and the boys are larger. So since she set it up as keep them together no worries right? WRONG the next morning (Friday) we get a call as we are driving to Florida, that they found some blood in our labs stool, he was eating and drinking so maybe a little stress, so we continue and say keep an eye and call the vet if things get worse, the next morning we get a call we are in Georgia, they call to tell us they found our german shepherd was found dead in the kennel, they said his stomach was blotted so a twisted stomach, we were devastated, so we call our vet to take care of the cremation of our boy he was 9 years old, in good health he was a sensitive boy, we thought wow things happen but there was no signs of any issues with him, so we ask how our lab was doing they say he is doing well and they will move him up front and give him more attention, well I call later to check on him and find they didn't keep the boys in the same kennel! So our poor boy died alone and his best buddy never knew he died or could have closur, we come home 3 days early we have to ask to have our lab moved to a kennel with a camera so we could check on him. We get back pick up our lab, my wife talks with the manger she explains how pissed she is since we asked for certain things to happen and it didn't which the extra stress could have cause some of our German shepherds issue and could have lead to his death, we are not saying this is the cause of it but it didn't help. The boys were not even close so they couldn't see each other. The manger tells my wife he understands!! NO you don't understand I wanted to know how this happens that we booked this with specific details and that doesn't happen! He said we was going to check into this and deal with it, which this happened 4 days ago and you still don't know, that's BS! I think he thought since they didn't charge us and they paid for the cremation, they were off the hook, my lab is home not understanding where is buddy is and never got to say goodbye and our boy died alone, all because they couldn't follow direction! Stay away from this business

Alisa and Kim were AMAZING! They took great care of my two babies. I would highly recommend them…read more Thanks Alisa for all of the updates and pictures while I was out of town. ~ Krystal Price

Lap of Luxury Pet Resort was an A++++ in my book. My fur baby was well taken care of and I received…read moreupdates and occasional pictures. Owner is knowlegeable about animal behavior and gave us recommendations on how to help our dog. Drop-off and pick up was very easy and it was a very clean facility. A++++

We boarded our dog at the bark barn for 10 days and were very pleased. We visited before we booked…read moreher stay and liked the fact that it is a husband and wife team and they are animal lovers. They have a large fenced yard where the dogs can run and they spend time playing with them. We seldom leave her anywhere and they texted us pictures and updates and it was obvious she was well cared for and enjoyed her stay. The other places we had tried she kept to herself and at the Bark barn she was playing with the other dogs and was comfortable in the group. We definitely will use them again and have already recommended them to our friends.

We are delighted to have found daycare for our one and half year old, super energetic German…read moreShepard mixed breed dog, Lana at The Bark Barn. Gabi is excellent with our teenager, very receptive to Lana's needs and she & Karsten take very good care of her by providing tons of play, multiple walks and regular water breaks as needed. I love that they are very good with communication, they ask how we have trained her & use those commands and we get regular updates all day regarding how she is doing. The space is beautiful, clean and green and well-maintained. Their sweet dog Coco is an added bonus and she & Lana got along almost immediately. I highly recommend sending your pet(s) to The Bark Barn if you are in the Westerville/New Albany area. Gabi and Karsten are amazing pet sitters who are very receptive to the needs of your pet and genuinely care about how you want your pet taken care of/trained/special needs - which we found is a rare quality in other over-crowded daycares and which we really appreciate!

We've been taking out pets here for over 15 years. I'm sorry to say it's not what it once was…read more High volume and has lost its charm. I feel it more about the bill than the service.

I had rescued my first cat, a tiny 7 month kitten who I scheduled to be spayed here. The first 5min…read moremy cat got behind the counter where there was a small gap between the fridge and cabinet, we had to pull out the fridge so I could crawl behind and get her. They should never have had a hole big enough for any animal to crawl behind. Bonnie (cat) had had some health issues and had been cleared by my reg vet for surgery, Dr.Robinson, said that she would call the vet just to check any issues which was reassuring but no way for me to know if this call happened. They read all of the options for spaying & assured me that the cheapest option was perfectly safe. I was talked out of extra medical assistance beside extra pain meds because they typically dont have issues with healthy young cats,they knew her previous medical issues. At 1pm I received a call from Dr. Robinson informing me that after they had put her under with the anesthetic and made the incision that Bonnie's heart stopped. She gave me the medical information and said that Bonnie was still asleep and had a breathing tube. They did not request me to come in which I assumed was an okay sign. At 2:30 Dr. Robinson called me again to let me know that Bonnie was awake and breathing on her own and that she would just like to monitor her for a few hours just in case but that I could pick her up to go home at 6pm that night. These again sounded reassuring because otherwise theyd keep her overnight, right? WRONG! When I got there they said I wouldn't have to pay anything (never a good sign).Dr. Robinson came in first without Bonnie to let me know that she was now blind and may never recover her eyesight. A small price for her life. I am told that they have no clue what the repercussions of her brain being without air for so long will be in the long run, she told me that they had not seen her walk since she woke up and that she may be "a bit wobbly" and that I "am not taking home the same cat I brought in this morning". She went and got Bonnie and brought her out in her carrier. This cat was barely responsive, her eyes rolled back in her head so that she looked dead, they assured me that was fine. I asked about food/water and she told me to monitor water in case she drowns in her bowl but that she would probably just sleep all night. Dr. said that she would like to see us back in a week for a check up (I took this as a good sign that my cat would still be alive in a week). This was the only info I received. No emergency vet info or # to call if something happened, no pain meds. Half way home Bonnie had her first of many seizures but I didn't realize what it was yet. I got Bonnie home and took her out of her carrier to realize that she was not "wobbly" but paralyzed. She peed all over the floor after trying and failing to get to the litter box as she screamed the worst scream you can imagine & flailed around on the floor. I called the vet but in the time it took me to get home they had closed. We got her situated on the floor with blankets to make her comfy and a bed on the floor for me. At around 1am she started seizing uncontrollably, I called my mom to take us to the hospital. While she was on her way I was googling open animal hospitals in the area. We raced to the MedVet where they ran tests for the next 2 hours before letting me know that there wasn't much they could do and we made the decision to put her down at 4am 12/13. Dr. Robinson didnt send me home with a blind, wobbly cat that she would see in a week, she sent me home with a paralyzed cat that could never survive the next 24hrs and would suffer the next 10 hours. She dodged my mothers calls for the next two days. We insisted they pay my MedVet bills which they quickly agreed to do, a sign they knew they messed up. I will never know if this was a freak reaction to the meds or over medication during anaesthesia but how it was handled was unforgivable.I want to prevent anyone else from having to live through this trauma, please save yourself the possible heartache and take your baby somewhere safe.

Very pet friendly. Great grooming on any age pet. Super patient. Lindsay is the best.read more

We decided to go local with our furry friend and we definitely made the right decision. At the time…read moreof our initial contact the COVID-19 restrictions had begun so we had to keep moving our date around. Communication during that time was fabulous! We played phone tag a couple of times but that's to be expected in a crisis like that. We finally took our boy for his appointment now that they're reopened and nothing but good things. I'm pretty sure pur furry friend enjoyed himself a ton more than he did at PetSmart.