Went twice to have my ice cream tested, both times it failed, first time water I used to clean and…read moremake the machine my inspector told me. 2nd time it took over a week for them to email the test after I called and buged for 4 day's because they said it was done however they refused to send the results. When I got it they had the rang flavors, dates wrong. To much of a hassle and very unprofessional going elsewhere pre state request.

As a first time home buyer, I am learning a lot of things for the first time, and have many…read morequestions. When I had some results I didn't understand, Nick spent a long time walking me through the results and was patient with my questions. After I had the seller shock the well, I had more questions after a second test was done with a different lab. Nick spent a long time explaining results, potential problems and if needed, possible remediations for problems. I cannot recommend Nick enough!

We put in seven offers before we got the house we did. For each offer, we pre-scheduled an…read moreinspection as proof we were ready to get started. We booked online with Hawkeye. Each time (but the last one, obviously), we had to call them and cancel the visit. Each time they were incredibly easy to reach despite one being at 7pm and another with less than 24 hours of notice! The voices on the end of the phone each time were sweet and caring and offered just the right amount of sympathy for the lost house every time we had to cancel. Finally, we didn't have to cancel! We've had the pleasure of working with Mike and Karen, and we talked to Mark a few times. Mike and Karen did the actual review and we couldn't be happier. They were on time (though we were not...) and immediately got to work taking pictures and taking notes. We had scheduled four hours for the inspection and we used every second. They both showed kindergarten-teacher level patience with us as we followed them around and tripped over our own feet asking questions. They walked us through everything and provided context to their points to make it easy to understand. I feel like I can actually read a boiler now! They answered questions we didn't even know we had. We expected the report the next day, but it arrived at 11:01pm that night. I'm not sure if that's always the case, but our house was in great condition, so there weren't a lot of things to elaborate on, but it was still a thorough 53 pages. Having that report and knowing exactly how each aspect was examined gave us the kind of confidence that we needed to buy our first house. I really can't express how pleased we were with our treatment and you can bet that when we buy our next home, if Hawkeye Home Inspections is still around (only because we don't plan on buying another home for a while), they'll be hearing from us again!

Incompetent and dishonest. Sent an inspector dealing with personal matters who rushed our…read moreinspection. Filled a tub and immediately drained it without checking the access point for leaks. Within a couple weeks of moving in we went to clean the tub. Filled it and began running the jets only to see the water level dropping about 1/2 inch over 10 minutes. The have deflected, blamed us, lied on other sites about offering help (they sent a list of plumbers they found on google), claimed it's a "non invasive inspection" when no invasive inspection was asked for the leak is clearly visible. They are the lowest quality of inspection you can find. It was haphazardly rushed so the inspector could leave to meet up with his wife in NY that afternoon and we are paying the price. I have tried to work with the dishonest Mr. Male. He refuses to take any responsibility or offer any reasonable remed. He is also refusing to provide license #s. That in itself should tell you what type of business they run. They collect your money, show up and look around like it's an open house showing and then when there are issues they will deny all responsibility. Had they done a thorough inspection we would not be in this position. hell, if Mr Male could find a plumber capable of doing the repair he thinks is needed we would not be in this position.

We had the worst experience working with this company. The manager, Kevin is a fast talking…read moresalesman and very disrespectful to his staff. As a homeowner, we trusted that they would abate our asbestos safely and follow proper protocol. After they finished the job, our electrician discovered that they left large quantities vermiculite in the attic and wall cavities and purposely stuffed fiberglass insulation over the vermiculite to intentionally hide it from the inspectors. These areas were easily accessible to their workers and could be reached by their equipment (and easily visible to our electrician). They lied and said the vermiculite was removed from these areas. I suspect that his workers had been trained to purposely cut corners to save time and hide their incomplete work. This was a shocking discovery. They put our health and that of our contractors in great jeopardy by leaving this cancerous material so easily accessible. When I called to have them come back to fix the problem and finish the job, fortunately they did return. However, then we had to witness Kevin yell at his workers, blaming and shaming them for the problem. It was completely inappropriate and a bit staged. I will never work with them again, and would never recommend them.

Really great service. They were able to help with abatement in a timely manner, as well as…read morecommunicate efficiently. They finished our condo within the day, and was also able to help set up an air quality testing appt. Thanks, team.

I am very disappointed with this company. I feel I was taken advantage of in a scary situation…read more I was charged over $1300 to have my house inspected for mold by Gordon Mycology. They came in and only checked the three areas where I suspected mold. Three swab test were taken and that was it. Nothing else was inspected nor any air samples or surface test were performed. Even the allergy doctor who recommended this company was very disappointed to hear how the inspection went and agreed I was way over charged for what they did. Do your home work and don't go with the first recommendation. I found a company who came in and inspected the house from attic to basement for $400. Big difference

Dealing with a potential mold issue can be incredibly stressful. The only ray of light in this…read moreotherwise miserable experience has been working with Deb Gordon of Gordon Mycology. She is a microbiologist and incrediby knowledgable, as well as caring and responsive to client concerns. She went above and beyond to provide us withe information we needed to remediate our mold problem and personal belongings and help connect us to service providers that could do the work well. There are unfortunately a lot of businesss that are operating in mold remediation that do sub-par work, as we learned through this process, and so you want to be really careful who you hire to inspect and do testing, as well as who you hire to do mold remediation. While she can provide recommendations of good mold remediation companies who do good work, she is not tied to a specific remediation company, so she can provide independent unbiased results, as she does not personally gain anything based on her recommendations. If you think you have a mold problem and need someone to inspect, you won't go wrong if you hire Deb Gordon. She is first and foremost a scientist, but also a pleasure to work with. She will give you guidance so that you can proceed cautiously, while also taking real world concerns into account so that you have a realistic plan.

True professionals owner is a very knowledgeable person and his people very professional and do a…read moregreat job for installation and clean-up. Reasonable pricing. Highly recommended

If you're looking for a Radon mitigation solution, look NO further! If you're reading this it means…read moreyou're searching for a company to install a system to regulate the radon in your basement. These guys are the best, forget about the rest!