Incompetent and dishonest. Sent an inspector dealing with personal matters who rushed our inspection. Filled a tub and immediately drained it without checking the access point for leaks. Within a couple weeks of moving in we went to clean the tub. Filled it and began running the jets only to see the water level dropping about 1/2 inch over 10 minutes. The have deflected, blamed us, lied on other sites about offering help (they sent a list of plumbers they found on google), claimed it's a "non invasive inspection" when no invasive inspection was asked for the leak is clearly visible. They are the lowest quality of inspection you can find. It was haphazardly rushed so the inspector could leave to meet up with his wife in NY that afternoon and we are paying the price. I have tried to work with the dishonest Mr. Male. He refuses to take any responsibility or offer any reasonable remed. He is also refusing to provide license #s. That in itself should tell you what type of business they run. They collect your money, show up and look around like it's an open house showing and then when there are issues they will deny all responsibility. Had they done a thorough inspection we would not be in this position. hell, if Mr Male could find a plumber capable of doing the repair he thinks is needed we would not be in this position. read more

Used them to buy my current home 7 years ago. He was thorough and gave us valuable information.

I've used Hawkeye several times for home inspections. I've been impressed with their services each time. They are thorough and explain their findings well. I would highly recommend them to anyone needing a home inspection. read more

We put in seven offers before we got the house we did. For each offer, we pre-scheduled an inspection as proof we were ready to get started. We booked online with Hawkeye. Each time (but the last one, obviously), we had to call them and cancel the visit. Each time they were incredibly easy to reach despite one being at 7pm and another with less than 24 hours of notice! The voices on the end of the phone each time were sweet and caring and offered just the right amount of sympathy for the lost house every time we had to cancel. Finally, we didn't have to cancel! We've had the pleasure of working with Mike and Karen, and we talked to Mark a few times. Mike and Karen did the actual review and we couldn't be happier. They were on time (though we were not...) and immediately got to work taking pictures and taking notes. We had scheduled four hours for the inspection and we used every second. They both showed kindergarten-teacher level patience with us as we followed them around and tripped over our own feet asking questions. They walked us through everything and provided context to their points to make it easy to understand. I feel like I can actually read a boiler now! They answered questions we didn't even know we had. We expected the report the next day, but it arrived at 11:01pm that night. I'm not sure if that's always the case, but our house was in great condition, so there weren't a lot of things to elaborate on, but it was still a thorough 53 pages. Having that report and knowing exactly how each aspect was examined gave us the kind of confidence that we needed to buy our first house. I really can't express how pleased we were with our treatment and you can bet that when we buy our next home, if Hawkeye Home Inspections is still around (only because we don't plan on buying another home for a while), they'll be hearing from us again! read more

7 years later and still one of the best in the business. Mark Childs has done 3 inspections for me and my family in the past 2 years. As a real estate agent I see a lot of companies and inspections being performed. I always will recommend Hawkeye. Comfortable, Professional, very thorough explanations. You do not feel rushed or like any question you have is stupid. I can't recommend this company enough and will always throw their name out when someone is looking for a home inspection! Thank you, Mark!! read more

Hawkeye Home Inspection went up and above our expectations. We are first-time home buyers and the whole process could have been daunting but Chris really put us at ease as we knew we were in good hands. Chris set our expectations on how the process would work first thing. He was also friendly, funny, and warm which made us feel like we actually mattered as people who were buying a home to move into and live in, not just clients purchasing a house. He was extremely thorough and professional and took the time to make sure we understood what he was explaining to us. I am so thankful Hawkeye Home Inspection was recommended to us and highly recommend them to you! read more

I bought a home in Grafton late summer of 2020. Excited to buy my first home as a divorced, single mom I knew that my dad would suggest I get a home inspection. I asked for a recommendation and my mortgage lender recommended Mike Kilgallen. I thought "hey I know him." He is a fire fighter with my ex husband and I had met him many times. I called right away, the front desk staff was great, polite, helpful and efficient. Mike came out and did the inspection, told me not to worry about following him around, that he would look at everything and provide photos and a thorough report. I trusted him, I figured he would do as he said and would find any issues that needed to be addressed before buying this 100 year old home. He kept saying "it's a beautiful house." I move forward with the purchase and moved in on Oct 6th, less than one week later the front roof on my home office (enclosed porch), starts to have a roof leak. No, he didn't go on the roof (I know that, but said he looks at all the areas he can see). That section of the roof is 100% visible from the 3rd bedroom window. He could have looked at it, seen that it was caving in and inside the house there was a ceiling patch and that the roof was a total mess. It had been patched with clear caulking. I, even as a novice homeowner know that clear caulking is not used for sealing roof leaks! He said nothing in the report. Everything was in excellent condition. I had the roof fixed. New rubber roof, all new materials and the vendor tells me that the mold growing on the ceiling in the office is an indication that that roof has been leaking for a long, long time and should have been caught by my home inspector. I take my first shower and the exhaust vent starts dripping water. Turns out that neither of the 2 bathrooms in this house vent to outside, even Hawkeye admitted that this is very important. I had contractors come in to give me an estimate to fix these and they say to me "didn't you have a home inspection?" Yes, yes I did. A bad one obviously. The faucet for the upstairs shower, is on a roof line - guess what? That is not to code. The plumbing in that bathroom leaked after a month. Guess what? - the contractor told me he didn't need to be a plumber to look in the utility closet and tell right away that this plumbing was not done by a plumber. I got a bad inspection from a novice inspector. Again, everything listed as excellent on the report. Of course I called Hawkeye, explained what had been happening, sent photos, filed a complaint. The owner Peter came out, with Mike and assessed the issues. They told me to send all info and they would submit to the insurance company. The roof cost me $5,500. The vents would be slightly less than $2,000 to fix properly. I will leave off the faucet this list for now. He is not a building inspector and I know that. I received a nasty letter a month later from their insurance companies law firm. It was as if these issues and my desire to be compensated for the cost to fix what should have been caught in the home inspection was personal. It was a down right nasty letter. I was shocked. Peter should have admitted that Mike missed these things. I, as a consumer and one that he knew personally, should have been treated better. Now, I am out a lot of money, as a one income family who did the right thing and used a home inspector, this has made for very hard times. I think they should have stood by their work. They didn't - They lawyered up. I am disappointed, disgusted and angry. People suggest I sue them, go after them. It takes money to sue, I don't have any of the extra money I was supposed to have that was allocated for home projects that I knew were needed because of Mike's blatant oversight during my home inspection. I strongly recommend you do not use Hawkeye. Things happen in business, it is how you remedy the problems when they come up and this is not a stand up company. Beware. Really, it can cost you, no matter how nice they seem. read more

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I could not be happier with the professional job Neil and Peter did for our home inspection. Very thorough and detailed inspection, explanation, and report. I know exactly what I need to know from the current owner and what needs some attention and work after we move in. read more

Chris was incredibly professional and informative. I left our inspection more confident at the prospect of homeownership, having rented until this point, with all the knowledge gained. I will recommend Hawkeye to everyone. read more

Dan Fox from Hawkeye went above and beyond for us. In an extremely fast-paced, competitive homebuying market, our initial offer was pushed back on by the sellers. They wanted us to waive the inspection, which is not something we were prepared to do. Luckily, our realtor recommended Dan, who was able to come to the open house with us the following day and perform a "unofficial" inspection. While we could not receive a formal report, Dan was extremely thorough and knowledgeable. His expertise and guidance gave us the confidence to move forward with the buying process quickly, which was key to winning the bid. Not only did we gain valuable insights into the home's condition, but Dan offered some fantastic mid- and long-term suggestions for improving the property beyond a simple go/no-go. If you have the luxury of scheduling a true inspection, you couldn't do better than Dan and Hawkeye. read more

Great Service! It's our 2nd time making the home inspection with them. Michael was very attentive, honest, thorough, knowledgeable, and answered all the questions I had about the house. The report we got from him is 70 pages, very informative, with pictures and recommended solutions. I would recommend Hawkeye Companies Home Inspection Service to anybody who's in the process of buying a home. read more

Hawkeye is great I would use them in the future. You can schedule appointments and pay online. Their reports are an excellent format and super useful for current and future projects. Our inspector Mark C. was super nice and funny. Made the 3.5 hours breeze by! read more

Hawkeye Home Inspections was very helpful in our home inspection venture, they made the process a very simple one. This past weekend we had the pleasure of having Daniel Fox as our home inspector. He has a level of expertise we were blown away by and that made us feel at ease (it being our first inspection). He informed us of what he was doing every step of the way answering all our questions. I would absolutely recommend Dan to any one looking for a thorough home inspector. Thank you Dan for the incredible service you provided for our family. read more

I had my home inspection yesterday 10/9/21 for a single family home in Burlington MA. Very poor quality in my opinion after seeing at least 3 other inspection reports for other properties I was involved in. I made a list of the things the inspector did not do: - Did not perform Flood test any of the sinks or showers - Did not inspect any of the shut off valves for the plumbing if they work - Did not inspect any plumbing under bathroom sinks for leakages - Did not open closets to inspect the ceiling inside - Did not inspect the gutters - Did not inspect the roof for any of the plumbing penetrations - Did not flush some of the toilets - Did not make sure the doors lock - Did not make sure window locks all work - Did not operate the washer or dryer or microwave read more

Peter was extremely professional and very informative on the home inspection process. Very comfortable asking him questions regarding new home ownership proceedings. Most definitely would recommend him to friends and family. read more

Chris did an amazing job and was super nice, transparent, and helpful. Highly recommend!!

We had two amazing experiences with Hawkeye - when we were preparing to put an offer on our home, Neil came out the following morning. We didn't know at the time of booking but we would only have enough tome for a consultation, not a full inspection. Neil was still so thorough, friendly, knowledgeable and encouraging of questions. After our offer was accepted, we wanted to do a full inspection a our new home was actually a very old home! Unfortunately the time we needed, Neil was not available, but Mike came out and impressed us all over again. Again, very friendly, made us feel as though there were no dumb questions, and empowered us with so much information about old homes, and the condition ours was in. I also had several very positive experiences over the phone with staff at Hawkeye! We highly recommend. read more

Being a first time home buyer I was so nervous about this inspection because I know very very little about any of this stuff. Chris G was my inspector who came to my future house and he literally had all of my fears melting away. Not only was he early but he also explained everything so thoroughly that I knew I could trust him to know what he was doing. He was amazing and so nice and helped answer ALL of my questions (and believe me, I had A LOT). He was patient and supportive and just all around made this experience actually very enjoyable for me. Would definitely recommend to everyone looking for home inspectors. read more

Mina was early, professional, courteous and patiently answered all of our questions. He went above and beyond to do a thorough inspection and delivered our report that same day. Highly recommend! read more

Hawkeye is a team of wonderful inspectors. Dan has done 3 inspections for my family and each time we felt incredibly happy we chose them. They are not rushed and are happy to go the extra mile in explaining what is going on with the houses. They always go above and beyond...and it seems it's because they truly love doing inspections. I wouldn't hire anyone else. read more

Very bad experience. They promised me to write a report at the end of the consultation, which they refuse to do. They delivered just an oral review for $210. Stay away from them. read more

STAY AWAY! They come off as very friendly and accommodating, but the inspection is very superficial and lazy. There were several major issues that were not discovered due to the poor inspection. We found that our deck is structurally faulty thus our plans for home expanion now ruined. When we reached out to them about issues that we discovered they said they they will take care of it even sent a contractor out to see what the problems were. We later got a letter from their insurance company's lawyer basically refusing to take any responsibility for the negligent inspection. There is a woman working at this company, her name is Susan. She doesn't know how to stay professional and calm when I asked her to read my phone number back in order to get contacted later. She then began screaming and calling me obnoxious! She disrespected me beyond anything I have experienced in the past. There is no excuse for the way she treats people. She hung up on me. Pieter didn't help the situation and also said that "it is hard to visualize your wife having a calm conversation based on the threat that she is now going to contact BBB , Facebook and other sites (sounds like a form of blackmail)"- his words that he sent us without even speaking to my wife. Last I checked, telling someone that I will post a review about my experience is not blackmail, it's a form of freedom of speech! read more

I had Peter the owner - he was fantastic. He is a professional through and through with deep experience. If you have an older house which is common in Massachusetts you need someone who knows what things are and what to look for - he has been doing inspections for many years and teaches his assistants along the way. You will learn all about your new home and he will provide you a professional report within 24 hours and a really nice binder. Also, you will be entertained by him - he makes the experience enjoyable with his quick wit! Extremely happy with my experience!! read more

Chris from Hawkeye did a phenomenal job with the inspection we requested. Everything was easy to understand and very helpful too! Highly recommend this company. read more

My wife and I had our inspection done in April for our first house. Our inspector, Kurt, was thorough for most elements of the house but missed some very important structural issues in the basement. He did not notice the floor joist that was splitting apart above the washing machine or the bowing of joists that were under the kitchen and adjacent pantry. According to his report, there were no structural issues. The contract states we only have 10 days to dispute and we didn't move into the house until months later. Those are structural issues that should have been easily identified and marked. Instead of having that information in advance we are trying to fix it. read more

The inspector was professional and seemed very knowledgable. At the time, we thought he was very through, however, he did miss one of the most important thing, vermiculite that was blatantly visible in the attic. Vermiculite is thought to have a very high chance of contain asbestos and cost thousands to remove. When the auditor from MassSave audited the house, they were very surprised it was missed. I would not use this company again. read more

I used both Neil and Peter for a home inspection and they were both excellent. They were so outgoing, and both brought snacks and water to our apppointment. Peter even gave me a small framed picture of the house I was buying - so sweet. They were both so knowledgeable and thorough. They made the entire experience very pleasant and productive. Plus, they have an excellent online system to schedule and pay for your inspection. Love their service! read more

Professional service, flexible with timing and scheduling, great experience all around. Mina was our home inspector and he was really great. He knew everything to look for and educated us every step of the way. Thank you! read more

Peter did a great job. Very thorough and quick to get a full report sent. The company is fast to reply and get something scheduled too!

In searching for our next home, I've now dealt with Chris, Dan, Michael, and Anthony. All of them fulfilled the expectations I had as they were recommended. A great team that puts the customer first and knows their stuff. It's good to know that you have a team that's got you back. read more

Mark was very professional and was very thorough in his inspection. I felt confident in buying (now purchased) my home after he pointed out not only the bad, but also what is good about it. I would highly recommend using hawkeye. The report provided was very helpful! read more

We regretted hiring this company. Peter was one of those "old dirty men" who kept hitting on my wife and cracking inappropriate jokes, more concerned with us than than doing his job. He inspected our home and assured us everything was fine, but after we purchase it we discovered major problems that Peter said he was not responsible for and "just happened" to fail a week after his inspection. Do yourself a favor and hire another company or (like many of neighbors did) hire independent plumbers, electricians, and HVAC contractors to inspect your home. At least they'll specialize in those areas and give you expert reports/feedback. read more

As a real estate agent, I attended hundreds of home inspections in my career. I should have posted it way earlier! A 5 star review for Daniel Fox of Hawkeye home inspections: With a shiny personality and positive outlook, he explains in detail all aspects/ possibilities/ ideas for repairing of all parts of the home. He is patient as he answers clients' questions. He is not an alarmist. He takes detailed pics and send a detailed report in a timely fashion. He makes himself available for questions after the inspection as well. The report is filled with ideas and links to useful sites. Would highly recommend Daniel! read more

Our realtor recommended Daniel Fox at Hawkeye and we were very happy with his inspection and report. He was very personable, professional, thorough and clear, and issued a timely and detailed report that will be very helpful to us as we move ahead with the purchase and maintain the house in the future. I'd highly recommend Danny and would use Hawkeye again. read more

Daniel Fox was the home inspector that did the inspection. Dan was very detailed in the inspection conveying the information as he went and explaining everything so that I would completely understand. He was very prompt in completing the hard copy of the report and getting the results to me. Great person, I highly recommend him. Dan has many years experience in the field. read more

Shopping for a home is a stressful process. One thing that made me rest easy was knowing Tom Scannell from Hawkeye Inspectors was there to make sure we knew what we were getting ourselves into before moving forward with the purchase of a home -- the biggest investment of our lives. My husband and I thought we had found the house of our dreams until Tom came in and found what TWO OTHER home inspectors had missed before him -- knob and tube electricity still leftover from the early 1900s! This is something dangerous that the current owners didn't even know about! His diligence so far surpassed our expectations, he even discovered that a nearby garbage sorting facility was smelly in the summertime (we saw the house in October) and that the facility sprayed "fruit smells" in the air to mask it. Gross! This is something as first-time home buyers we would have never known or even thought to ask. We ended up passing on this home and moving on to another. The next home he inspected came out with far fewer issues, and we can't wait to move in! We never could have done it without Tom. He goes above and beyond for his company and his customers. He made me feel absolutely sure that we were making the right decision for our family. He won't leave the premises without making you feel at ease about everything. I couldn't recommend him more. Thank you, Tom! read more

Daniel Fox did an exceptional job with my home inspection. He explained the issues found, answered every question I had, and went out of his way to show me potential fixes for some of the minor issues. I would not hesitate to use them again. read more

Peter and his team are exceptional. I can't say enough positive things about Hawkeye inspectors. Waking up bright and early on a Saturday morning for a home inspection, I was prepared to be in for a long day... Boy was I pleasantly surprised. Peter and his colleague were extremely patient with our questions and meticulous in their inspection of the house. They were also kind enough to bring snacks and drinks for everyone. Peter also has a great sense of humor and had me laughing throughout the inspection - making the process not only extremely informative, but fun at the same time! Being a first time homebuyer, I learned so much during the inspection and would not hesitate to use Hawkeye inspectors in the future. read more

I used Peter from Hawkeye for the inspection of my first house. I cannot say enough good things about Peter. He was there early was very polite and easy to talk to. He explained everything as we went through the home. He also added tips for maintaining upgrades that could be made. My wife and I have been in the home for 3 months and couldn't be happier. Peter also brought snacks, water and soda, definitely not needed but was a nice personal touch. I would hire him again if I ever buy another house. read more

This is the first time I write a review. This company is recommended by my realtor, so I thought it must be good, but it is not. Pros: 1.the inspector arrived on time. 2. He explained a lot to me, and gave some suggestion about maintenance. 3. He sent us a lot of email about tips to maintain. Cons: 1. A lot of stuff he didn't inspect. He didn't climb up to the roof as some other inspector does. Just told me the roof looks ok while he standing in front of the house. After we move in( the house was vacant before and after the inspection), we found out several outlets have no power, one toilet leaks, one couldn't flush, several light bulbs burn out, but he didn't find out all those during the inspection. 2. It is expensive, it costs me $620 for the inspection and radon text. My husband's coworker said they just spend $200 on the inspection. read more