I expect agents to be a little pushy at an open house, I plan for it. When I happened upon a…read moreHarriman open house this Spring my expectations were set. I can honestly say that I never expected to be treated so poorly. The agent was more than rude. She was aggressive. So much so that I was uncomfortable. She followed myself and my parents out of the house demanding our names. We did NOTHING to deserve to be treated this way. Based on the way we were treated, I will NEVER work with this office. You should really evaluate how you treat perspective buyers. She was disgraceful and damaging to your brand. I have been to a number of open houses without any issue. I wish I could make sense of this.

As first time home buyers, we had a wonderful experience with Pat as our agent. She came highly…read morerecommended by friends of ours who also had a wonderful experience as first time home buyers. She was calm, reassuring and patient with us. When we found the perfect home, she stayed late to ensure we got an offer in, and now we are so happy in our home one year later!

We used Pete Carbutti to sell our condo, eight days later we needed to hire a mover and find a new…read morehome. Pete is knowledgeable and understanding. He got us a price we thought was more than the market at the time. October 2019. Pete is the best!!!

Peter helped us all along in the selling process. He clearly answered any questions we had, and he…read moreencouraged us continually for the ultimate sale. He went beyond the salesman's role in surmounting any problems and just getting things done. We give him the highest rating, easily 5 stars. Ruth and Robert, December 2020

A list apartments rented me an apartment that was infested with roaches. They knew about the…read moreproblem and did not care. Told me to my face that their was no issues with pests. Now I'm stuck battling this issue out with our landlord. This isn't something I wish on anyone who's paying good money to rent and be independent. Terrible shady people. Not to mention not very knowledgeable on basic renting questions that I had. The response that I received to my questions was "I don't know I don't live here." Do better A-List more like F-list. I would give - stars if I could. Specifically David and Grant in the West Hartford location.

We rented through A-List apartments when we first moved to West Hartford about 2 years ago. To say…read morethey were unprofessional would be an understatement. We were not told when moving in, that many of the apartments in our complex were reserved for low-income households. The majority of our neighbors did not work, and would loiter outside all day and all night. They would invite friends over constantly, and loud groups of cars would be in and out of the parking lot. We will take responsibility for not recognizing this, as we could have done further research or asked more questions before renting this apartment. We were young and eager to move into our first apartment. There is, however, no excuse for the lack of communication & professionalism with any complaints we had about our unit. We had MULTIPLE issues with our apartment's electricity, water (leaking/flooding from the upstairs unit), and safety (the windows would pop out of the unit, none of the fire alarms were up to code, and our oven started leaking gas). We had no direct line for maintenance. The number we'd been given was a machine automated answering service. We'd call multiple times and leave various messages for days on end and receive no response. When someone did ultimately call back once, they called from a blocked number so we still had no direct line of communication that we could contact again. After about 6 months of this, we tried to approach management. Rob Koff was the absolute most unprofessional and immature "adult" I have ever dealt with. He came on the attack, was completely unapologetic, acknowledged that the unit we were in was oversold (shows how desperately he will try to make a sale), and yelled and laughed at us over the phone. I have never been spoken to by a "professional" like this in my entire life, and never will again, as I will certainly never be dealing with A-List properties again. I do hate to generalize based off one experience. It seems from other reviews that other affiliates of A-List Apartments set the bar significantly higher than Rob Koff does. I hope that is the case! A-List - do yourself a favor and do not let your name be dragged down by such an unprofessional.

outstanding customer service. Great responsiveness. Hard working knowledgeable team on maintenance…read moreand books and records. local family owned business and fair pricing. Strongly recommend

They manage my condo complex in Newington, CT I feel their…read moreservice is inconsistent. They have fly by night folks making repairs in a very unprofessional manner. In 2019 my back steps area was worked on looked unworkmanlike. I had a leaking gutter repaired. The nails are all popping out. I even know screws should of been used. I was told by Diane it was fine. Two years later it's still leaking and I've waited all past spring and summer. They will give you every excuse in the book for delays and why a request wasn't repaired also give you false pretense as to when it will be repaired. Now I see why over 8 owners have sold in the past two years. Time to get out before the complex goes to shambles. Incredible!

Lisa diligently spent 7 months helping us find our home in this crazy market. She was very…read moreresponsive and always able to arrange showings to accommodate our schedules. We trusted her judgement and appreciated guidance when creating offers. She is professional but also warm and welcoming. Lisa has an excellent reputation in the community and that was reflected in her communications with the seller's agents. Since we were moving from out of state, her knowledge of the area was invaluable. I would absolutely recommend her to anyone looking to sell or purchase a home.

Lisa is top notch when it comes to realtors. We moved to CT in 2007 and Lisa helped us find our…read morestarter home. Since we were new to CT, Lisa helped us understand each neighborhood and described the pros and cons for each location. We appreciated her non-aggressive demeanor and she was very informative. She helped us settle in a perfect neighborhood for our growing family. Lisa became not only our realtor, but a friend. She has established a lasting relationship with us and continues to remain in touch long after selling us our home. Three years later, in 2010, we were ready to move into a more permanent home and we decided to build. Lisa was present (by our request) during our builder meetings and throughout the build process. We love our home. We have lived here for 5 years now and we continue to receive thoughtful correspondence from Lisa throughout the year. We'll receive a calendar at the beginning of each new year and a card during special dates during the year. Lisa is extremely knowledgeable and talented.

As a local contractor, we've had the pleasure of working alongside Laura on multiple projects…read morethrough shared clients. She's always professional, easy to communicate with, and genuinely cares about making the process smooth for everyone involved. From what we've seen, Laura truly looks out for her clients and brings great energy to every project. We're always happy when we hear we'll be working on one of her listings.

Laura Minster is the best realtor! . She is patient and so responsive. She helped me with…read moreeverything to get my home sold.

Sara is truly exceptional! She is incredibly professional and knowledgeable, and her warm, genuine…read morepersonality makes the entire real estate process feel seamless and stress-free. Her many years of experience show in everything she does - from her attention to detail to the way she advocates for her clients. I always refer people to Sara because I know she'll do an outstanding job, and everyone I've sent her way has been absolutely thrilled with their experience. Highly recommend!

I have known and personally worked with Sara for over twenty years. In fact, she sold me the home I…read morestill live in today! Sara truly listens to her clients' needs and works tirelessly to help them find the perfect home. Her dedication, experience, and professionalism are unmatched. I highly recommend Sara to anyone looking to buy or sell a home.

Patrick, due to personal circumstances, you've now helped us sell two of our homes and purchase…read morethree in just a few short years. At this point, you truly feel like part of the family! You are so dependable and trustworthy I wouldn't think of working with anyone else. While I'm hoping to stay settled for a while, there's no question--I'll be coming straight to you if I ever need help again. You're an outstanding agent, and an even better friend and I'm so grateful for everything you and your family have done for us.

Patrick and Joanne were the perfect choice for listing and selling our home. Not only do they have…read morea terrific understanding of the marketplace and nuances of the different communities they serve, but from the very beginning, they explained each part of the process and made sure we were comfortable with each step. They provided a lot of useful feedback from showings, how we could improve the marketability of our house, and helped us navigate the offer and negotiation stage confidently. There is no doubt that the selling price, timeline of the sale, and ease of the closing process were the result of their efforts - it truly felt like a partnership, and their time and attention were fully invested from the very beginning through the final walk-through. Grateful for all of their expertise, care, time, support, thoughtfulness, and experience.