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    Cayce Family Dentistry

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Cayce Family Dentistry

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    8 years ago

    Helpful 5
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    Crescent Prosthodontics - Before

    Crescent Prosthodontics

    4.0(4 reviews)
    1.9 mi

    If you're searching for the best dentist in town, look no further than Crescent Prosthodontics…read more After reading their glowing online reviews, I decided to make an appointment for a consultation. Although they were booked out for a month, when I called with tooth pain, they managed to fit me in the very next day. From the moment I walked in, I knew I was in good hands. The staff was warm and welcoming, and Dr. Nick Ruggiero was an absolute delight. He was not only professional but also incredibly genuine, which immediately put me at ease. He took care of my tooth pain with ease, and then spent time going over a treatment plan with me. What I appreciated most about Dr. Ruggiero was that he took the time to answer all of my questions and concerns, and made sure I felt comfortable with the treatment plan before moving forward. By the end of the appointment, I was excited to come back for my next appointment - something I've never felt leaving a dental office before. I've already recommended Crescent Prosthodontics to multiple people because of the excellent care and genuine staff. If you're looking for a top-notch dentist, look no further than Dr. Nick Ruggiero and the team at Crescent Prosthodontics. PS: The dental hygienist is nothing short of a miracle worker. I had cleanings before but never had this great of a result with no pain. I added photos even though the before is embarrassing.

    If I could give this practice NO STARS I would. First of all their office is in an old building…read morebasement that REAKS of mold which is why they have an air purifier to try to mask the smell (which does not eliminate the problem) which is a major long term health hazard. Second the office manager is rude, condescending, aloof and dismissive. Third I had made the appointment with Dr Ruggiero to go over a dental situation that several dentists were at odds over treating vs not treating and I was simply there to get his opinion. I had given him/his office all the information ahead of time AND brought it with me, but they still weren't prepared and Dr. Ruggiero blew it off stating that he would look at the things I sent after I left! The whole point in me sending them was so that he could view them and then look at my mouth to compare! The first frustration was the fact that Dr Reggerio was late for our appointment which he then rushed through telling me he didn't have much time to talk to me even though HIS tardiness cut into our appointment time! The only call I received from their office after that visit (for a separate issue) was to ask if I was going to allow them to make me a mouthguard which was astronomically expensive compared to other practices and when I said I couldn't afford it (because I don't have health insurance and had just lost everything everything in a flood which they also knew about ) I got dismissed! They completely ignored the most important time sensitive reason I was there for a potential tooth abcess that another doctor stated had spread into my sinus cavity and could kill me if it wasn't removed immediately yet nothing about that at all! Fast-forward almost a year later I get a notification from a collection agency that I owe them $420! No itemization of the bill whatsoever just $420 after spending under 20 minutes in his office with no clear direction on what to do about my potential tooth abscess which was the most important reason why I was there! I called the office to speak to the office manager about the collection threat and she was extremely rude, condescending, aloof and dismissive stating that "the doctor had to speak with another doctor about my case for 3 OR 4 hours"! First of all it's one or the other not "OR"! Second of all I know this to be a FALSE statement because I know the doctor he spoke with BRIEFLY very well, and the conversation did NOT last HOURS, it was MINUTES and he took that upon himself to do without having any discussion with me about pricing ahead of time. When I calmly tried to address all of this including the collection notice with the manager, she completely ignored the facts and continued to lie about the charges and then hung up on me after stating fight it with the collection agency when they were the ones that sent it to them in the first place and had the authority to withdraw it knowing full well they are being dishonest about the charges! If they do not resolve these charges, I will take them to small claims court and gladly pay the $75 fee because no judge will award them the rest of the money knowing it was a fabrication of time and bogus charges which I will have proof and witnesses for. I would definitely not go to this practice because A. You will put your health at risk and B. will get treated unfairly/rudely and C. they will greedily exaggerate the bogus charges, ghost you then threaten you with collections!

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    Crescent Prosthodontics - After

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    Cayce Family Dentistry - generaldentistry - Updated July 2026

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