We were in a mode where we needed to refinance. Not knowing what a streamline loan is about it was just assumed we would never hear from her again after we closed the first time with Robin. She said we would hear from her 6 payments after the refi. I said to myself "nobody does that!". To my surprise, she did and we got a 1.65% rate change to our favor. Now that is dedication to the customers. So to say I would recommend RMS and Robin to anyone refinancing or probably looking for a first home loan. Just do it. Over 2 refinances, Robin saved us 4.30% interest. That saved us 1 year and a half in payments, plus about $130 per month in payments, PLUS putting our loan in escrow of about $350 - 400 per month vs. making monthly payments to Faye and HSBC at $2446 and NO escrow. Add our home owners insurance in the $350 - 400. That is a good chunk of change and we have Robin to thank for that. Per month, that adds up to at least $480 a month we save. WOW!! We ALSO have a lender that is pleasant to us in that I made the first 2 payments, but they did not get it. I called the bank several times to ask why and they said there was not a stop payment to TMS (The Money Source). Eventually there was one found. We were ok TMS said and no late fees or hits on the credit bureau on us for it being late. WOW! Robin can confirm this in that NEVER would have happened with Faye Servicing or HSBC who we had nothing but problems with. Thank you again Robin Peters and RMS!! Love your approach in helping out customers as again, Robin did not find an HSBC or Faye Servicing type lender, but a good one for this customer. read more

I bought house about 2 years ago and had a lender that was no friend to work blue collar kind of guy like my self.Made me feel like I was at the used car lot when ever I had questions .Since it was my first time home buying this lender did me no favors to say the less. Then a good friend turned me on to Residential mortgage. This is one of the best home refinancing experiences I have ever had. So easy and smooth . Barry and his team help me with the hard decisions. Made sure I understood and made the right move for me and my family along the way explain every step and making sure I would be happy insuring I would be still be happy in 30 years .I have told everyone I know about Residential Mortgage. Great, service smooth ,easy, understating the blue collar guy that doesn't know what the market doing nor cares because that not there thing ( not my ) ( But differently Barry's . This group know there stuff) . There team did all the leg work making sure you feel like friend of the family. This experiences went so well my girl is buying her first home and is using the team over a Residential Mortgage solutions and I heard nothing but good things. big thrums up in my book. read more

I called Residential Mortgage Solutions due to an offer we received in the mail. We're usually skeptical about mail offers but the offer was a great offer. So, I decided to contact them and I'm glad I did. Karen Crane was my Sr. Loan Officer and working with Karen made the process smooth sailing. Karen was professional and gave the ultimate customer service. She was very knowledgeable of the process and had a timely answer for ALL of our questions. After explaining to her our situation and what we were trying to accomplish, she handled us with care and concern. Furthermore, as the process came to an end, she was still available to answer questions and again, gave us a timely answer. Karen's customer friendly attitude went above and beyond that she answered calls and questions on her day off. I'm so grateful and blessed that we were assigned to Karen and you will be too!! read more

I called Residential Mortgage Solutions because I received an offer in the mail. I'm usually skeptical about mail offers but to my surprise RMS was the best thing that has happened to me in a very long time. Karen Crane was my Sr. Loan Officer and she made my process painless. After speaking with Ms. Crane and explaining to her what I was looking for she assured me she was going to do her best and SHE DID!!!! I worked with her for a refinance and cash pay out for home improvements. I was amazed how fast my approval came back. Karen kept me informed every step of the way. I must say, she was my Christmas angel. I would strongly recommend Residential Mortgage Solutions and will definitely be using them again in the future. read more

Kathleen was absolutely amazing to work with. I had trouble with previous lender not getting anywhere and saying I need more and more, I eventually switched and found Kathleen and that was the best move I made. She explained everything thoroughly and let me know whatvwas realistic and held my hand the whole way through. She put an offer on my house the first day I met her after the other lender told me it wasn't possible. Well offer was accepted and i was in my house within 2 weeks. I would highly recommend Kathleen to everyone especially first time home buyers who need a little more help with understanding the process. Such a wonderful experience and happy and settled in my new home. read more

Residential Mortgage Solutions is a top notch mortgage company and I highly recommend anyone in the market of buying a new home or refinancing their existing home to reach out to RMS. RMS will provide solutions that best fit your mortgage needs. Barry and his team are most professional, experienced and provide excellent customer service throughout the entire loan process. They go the extra mile to make sure you are well informed on each step of the the process and will get the loan done in record time. Thanks RMS for being an exceptional company to work with!! read more

I cannot say enough in respect to Robin Peters. She did for us, everything she said she could do. She is an amazing person and now a friend of ours. I told her if I had not opened that mail flyer, none of this would have happened. Robin worked VERY hard for us regarding our loan to get it off the books. It was a struggle believe me. Just ask her. So, I figured at best, I should let someone at Residential Mortgage Solutions know. She is a hard worker and she will work hard for anyone else, no doubt. Sincerely, Lyndon R. read more

I recently purchased a house, and at the recommendation of my Realtor, used Residential Mortgage Solutions for my financing. They were great! Barry went above and beyond to help me. We were on a VERY tight timeline, but he made it happen. Even though I know they were all crazy busy during this market, they were all prompt, patient and courteous. Michelle was always available for questions as well! I would highly recommend Barry and his team. My experience with them was phenomenal! read more

I have used RMS 3 separate times now, twice for a new home purchase and now for a refi and every time they have provided us outstanding service, great advice and guidance through the process. Berry Diggins is very professional and the team at RMS is friendly, professional, and very easy to work with. They helped guide us through the refi process, recommended the idea term and rate structure for us, and took care of all the details. I highly recommend them for all your mortgage needs! read more

Mr. Barry is an outstanding, transparent and resourceful mortgage expert who helped me got the best financing deal on my home. After moving here from San Diego, CA with my wife and daughter, we found a home that Barry helped provided all the financing options and got the best one. He is reachable at anytime and will answer your questions professionally and guide you through the closing process. We are very thankful for your handwork and support Mr. Barry!!! Michael S. read more

We've used Robin twice now. The first time was smooth and the second time was even better as we were in the middle of a death in my family, construction on our home and travel she handled every detail fast and thoroughly with excellent communication with me on everything. I would absolutely recommend using this company and Robin as your guide through this process. Thank you a million times! We'd use her again in a heartbeat read more

I was assisted with my home re-fi by Ms. Robin Peters . Ms. Peters was very knowledgeable and extremely helpful throughout the entire process . She made herself accessible via office and cell phone communication . Even with a 3 hour time zone difference she would take my late evening calls . She did an outstanding job for me and I will definitely be using RMS for my real estate loan needs in the future . Great job ! read more

Rich Klemkowski was a life saver for us! Rich Klemkowski got us a Quick, Low rate, Stated-Income,Million dollar+ loan, that Closed on time. Rich Klemkowski's communication was always right on time and fast, his work ethic was evident in what he did and he got the job done when other lenders turned us away, I would recommend Rich Klemkowski to family/friends with any lending needs that have!! Great service. read more

This is my second review and second time through the refinance process for another home. I have also bought our current home here! RMS was as helpful as before and we will continue coming back! Patience is the name of the game and if you get Barry and the team what they ask for quickly, he responds quickly. I have nothing but positives about Residential Mortgage Solutions. We will work with you again! read more

This was my first home buying experience. So, I was a little nervous going though the process. Thinking that something would not go my way. Evan during the Covid 19 epidemic. Chad Koslosky and the RMS team was there every step of the way. Very professional and keeped me in contact. Due to the fantastic work and an honest experience-- Covid 19 did not stop my family and I on making future memories. read more

Chad Koslosky and his team were wonderful to work with. They were very informational and always willing to assist wherever they could. Chad was very good and brings concerns to your attention without causing you to stay up at night overthinking everything. The process was quick and effortless. I would 1000% recommend using RMS and hope to work with Chad in the future. read more

Working with RMS was the best decision I made. They helped us in the process and guided us in a very professional way. I want to thank Chad for his hard work I'm looking for working with them for getting my loan refinanced as they explained to me. I would recommend this wonderful team to all people who are in the process of buying a property. read more

Barry and his team at Residential Mortgage Solutions were incredible! They were professional, with great follow through; easy to work with; extremely knowledgeable; and most important got the loan done in record time! I have recommended them to many persons looking to purchase a home, and to those exploring the process of home ownership. read more

My experience with RMS was great. Jack explained everything in a manner that was understandable and thorough. He answered all my questions and followed up with me regularly to keep me updated of where we were in the process. Thanks for making this process so easy for us. Will recommend this company for sure. read more