Went in for the first time this afternoon. very friendly and helpful staff. I will return.

When I lived in the neighborhood I used to love to come to this location, everyone always seemed knowledgeable and helpful. Well not this time, I arrived on 7/13 at around 12:30. Store was totally empty and I one customer service person was standing outside. Not a big deal figured she was just on break, so I go inside with her asking about their vape selection as I suffer from severe anxiety and was hoping to get something to help, her very first suggestion was to go to dispensary 33 down the street to get THC marijuana products. I tried to explain that I don't handle marijuana well but was looking for suggestions for helping with anxiety for which she had not a single one, I try to ask about delta 8 which is new to me and the difference between that and other CBD products for which she didn't have an answer. I ended up picking a few items on my own without any guidance from the customer service person and left. Spent $120 on items that I hope may help but who knows. I doubt I'll go back again anytime soon especially when you have other stores with very knowledgeable staff. Really disappointed to see how the store declined read more

Walked into this store earlier for the first time. Saw some products, and as really Just looking for a honey stick. Just A single stick 20mg. I paid $6 for a single stick which was all i needed. The space was wide and the shelved products were all locked in glass cases. This was thee most locked away, product stocked store I've ever seen. A masked guy with curly hair, only talked to me to make the sale. And the cashier next to him, tried up sale me but literally didn't talk to me until i pulled the product from the counter to pay for it. But didn't try to up sale the people behind me. Absolutely won't be back. read more

I went to CBD Kratom today & this store was so rude to me that I had to get the police involved. They double charged me, acknowledged it & the employee, Grant, called his manager, Kris Jackson. Solutions: I could get a refund for the over charge but in 5-10 days or a store credit. After the store manager asking me to pull up the charge on my bank's app, they acknowledged that I had been over charged. I accepted the credit card refund. An hour later I stopped back in and said to the same employee; "I have another option. Why don't I just take the same products & I'll give them as holiday gifts?" After calling the manager, Kris, again, that was not an option, I'd have to wait 24-48 hrs to see if the charges went through via Paypal which is the system they use. My positions: - Your employee over charged me. Everyone's acknowledged so & all actions were due to this. - A refund was offered. I accepted. Why is a refund not given to me now? We've all been over charged for something at some point in our lives. We then get a refund. - Paypal is instant. Your own systems will indicate whether YOUR store charged me. Why do I have to prove in 24-48 hrs that you've charged me? Am I then going to have to prove the products I took were only 1/2 of what I was charged? - How did the store credit now have a "Start Time?" I asked to speak to Kris Jackson. I was given his card. I went to my car to call him. Called, left vm. Waited 5 min. Called, left vm. Waited. I went into the store & told the employee that Kris is not answering his phone when I call but when the store calls he answers. Could you please call him? I'm sorry that I'm being put in this position by the store! LONG story short: - Kris stated that I had not been over charged. They were waiting to see if the charges were going through & I'd have to come back in 24-48 hrs to show them on my app that they had. Then they'd give me the refund or a store credit. - Why am I, the customer, being placed in this position to prove I had been double charged when your own employee did so, acknowledged it & then called YOU for solutions. - Kris acknowledged that "this happens all the time." Well, if it does, then fix it. Why would anyone wait 5-10 days for a refund as he first said, then come back in 24-48 hrs to prove the charges went through AND, then not be able to use a store credit? - "That's how this was going down," said by Grant several times even on the phone 10-15 min later after I left the neighborhood. If I was double charged, why was I not given a refund right then and there? And, if I have a store credit, why can I not use it? I decided to call the police. They were going to meet me in 10 minutes. I called the store just to let them know. I also texted Kris. I met the police outside. I was being recorded they stated. I explained the situation. They agreed with me 100%, were puzzled too, wanted to inquire as to why & wanted to go inside & ask Grant to call Kris to hear what the store's version was. Grant stated that "he convinced Kris to issue me a gift certificate." (Really? The store is in the wrong & I have to get police to get a respectable, instant action?) I told Grant & the police that I meant what I said earlier that "I will never come back to this store after the way I was being treated." Getting a gift certificate meant I'd have to come back to use it. No, but it was the only viable solution unless I could use it right now to buy the same products I had earlier which started this entire dramatic situation. Grant said, yes I could and then his sarcastic bitchiness appeared when I respectfully apologized to him for he and Kris having put me in this position with the police present and I understood he was only following directions his store manager instructed him to give me. He was so shitty the female cop moved here eyes towards me and not her head to almost roll her eyes. This drama was 2.5 hrs long & unfortunate after I've been going there for about 3 yrs. I WILL NEVER GO BACK TO THIS STORE! The products are what matters, not THIS store. read more

Such a lovely space with extremely helpful, welcoming, and nice sales associates! They have an array of Vegan cbd edibles. Wish I lived closer! read more

Don't buy hemp flowers from here. I bought some Friday and upon getting home i was about to smoke some and realized that almost all the buds are old. They're brown, dry, and stale. Worst hemp flowers I've ever seen. Upon doing research online, their vendor: Terp Nation, is known for selling low quality hemp buds. If you are looking for hemp flowers buy them online at more reputable sellers like tweedle farms or cbd hemp direct. I have not purchased any other CBD items from here so I can't comment on any other products they sell. read more

CBD Kratom - Vitamins & Supplements Near Me - Chicago, Illinois

The staff member with who I spoke was very easy to communicate with, and seemed very knowledgeable. (I mean, I think he knew what he was talking about, but it's not like I'd know the difference.) The CBD lollipop I left with tasted.... er.... what is that flavor? Not a good flavor. Ick. But it slightly reduced my pain, which was its advertised purpose. Haven't yet tried the other product. Shop is small, but appears clean and well-organized. Paid street parking. read more

UPDATE: I called the Bucktown location with the same question about replacing a defective item and I told them I didn't have a receipt. They were really nice and asked what the product was and said they'd been having issues. They told me to just come in and exchange it, which I did. The owner also reached out to help completely separately, which was especially kind. Everyone, except the manager in Andersonville, is incredibly knowledgeable about products and really nice, so I'd say my experience is just a one-off. read more

Super helpful, friendly, and knowledgeable staff (Lex really helped when I was there) with a good selection of products this is an excellent place for the novice to the expert. read more

You wouldn't know it's there without googling it but it's my new destination for Kratom and CBD products. As a Medical Cannabis user I need CBD and Kratom as "activator" to really make it work best. Not knowing much on Kratom I did some googling and found this shop. The staff were knowledgeable and the shop well attractive in design on entry. The sale went smoothly and their product was quite affordable. They have a large selection of Kratom and CBD. They do not carry vaporizers or eJuice which may add an extra stop if you vape as well. Nonetheless aside from maybe a small selection of eJuice this shop misses nothing and hits every point. An A+ shop that I will return to do business with. read more

I've been coming here for the last two years since I discovered CBD and have had nothing but positive experiences with this store. The brands they sell are all effective for me and very well priced. I've tried other CBD products purchased elsewhere and definitely noticed the difference in quality. I've never bought anything here and regretted it or felt like it didn't work for me. They also have an awesome customer rewards/loyalty program and great sales throughout the year. Today when I was in, Mika went out of her way to be helpful and thoroughly explained the benefits of all the products I asked about. The staff here is incredibly knowledgeable and very pleasant to interact with. Definitely recommend for price, quality, and helpfulness of staff. read more

Friendly and funny staff -- both Azalea and Rory -- took their time to show me around and make some great, personal recommendations. Very clean store, felt very safe. Azalea helped me select some CBG joints that I really enjoyed; will return soon! PS Dog friendly! read more

Azalea is the best. Every time I come in with questions she is kind and thorough, no matter how many I have. I also dig the products and the layout - super clean and organized :) read more

I really wanted to like this place but I spent about 100 bucks hoping it would help my anxiety and energy levels. I bought the vape pen. I'm almost finished and did not feel anything. Also used the Kratom powder. Tastes horrible but I downed it anyways. Nothing. I think I feel more energy from a cup of coffee. Maybe it's just me or maybe there's other stuff that would be more helpful in my case. read more

5 stars for Isaiah, but unfortunately I have to review based off of the products. Isaiah helped me from the moment I walked in and was very informative. I also enjoyed the calm environment of the employees as well. Sadly I spent almost $150 for products that didn't work. The cbd joint worked the best and helped calm me but was quite expensive. ($20) for a joint. The oil did nothing at all for my pain, honestly zero change even if I squirted two whole squirts in my mouth....still. Nothing. Lastly the expensive cream. Smells wonderful but once again did nothing for my pain. Lastly the packages that they have in back of the wall. I was told they have a euphoria effect yet instead I received a straight panic attack. Never again. Maybe I will go back and try a stronger dosage of the CBD but I am really discouraged that 90% of the products didn't work. I also feel that they should have samples of certain items such as the creams because it's a huge cost to not know what you are paying for. read more

I came in here with a pretense; assuming that there would be some lazy headshop looking asshole behind the counter. Instead I was pleasantly surprised to see 3 or 4 really pleasant, attentive, and well put together girls serving customers. I get my CBD source from a farm as I am leery of gimmicky packaged products. However, I did purchase their kratom powder and yes, it actually is quite impressive. I will be back to buy more! They also offer a lot of interesting and useful information on both CBD and kratom. read more

Came in late at night and Rory helped me. She was amazing and super knowledgeable about products. She helped me find what I needed, it was a great experience! read more

I happened upon CBD Kratom by accident, and I couldn't be happier. Their Kratom is fabulous and their staff is knowledgeable and immensely helpful. I have chronic pain and a very sensitive nervous system, so discovering Kratom is like a dream come true. This is a full blown dispensary with CBD oils, waxes, tictures, crystals, edibles, topicals and vapes. Their Kratom "wall" offers a full range of color-coded product in convenient and reasonably priced packets of either capsules or powder. Both times I have visited the store, their staff has spent time answering all my questions and sharing their immense knowledge and experience. They are personable, kind and incredibly helpful. I was literally taken on an extensive tour of every product with no pressure to buy. Definitely treat yourself to a visit. In this chaotic and stressful world, finding such powerful and delicately calibrated herbal products in one place, with such helpful staff, is a real treat. Highly recommended! read more

Best shop ever great variety love the chocolate bars and the lollipops the staff is so kind they are very friendly and helpful when your not sure what to purchase they helped me find the perfect product for my anxiety read more

CBD Kratom - Love this shop the staff is always super friendly - Vitamins & Supplements Near Me - Chicago, Illinois

I was blown away by the selection at CBD. This is a full dispensary offering 3 out of 4 of the most beneficial plant-based medicines. They carry oil, wax, tincture, edible, cream (and more) products to combat many ailments. Hemp (CBD), kratom and kava. If you're are new to plant-based medicine or want to avoid deadly pharmaceuticals, stop in CBD and start learning. Prices are a bit high, just like most health stores. read more

Absolutely disgusting. Purchased an edible from CBD Kratom on Clark st. Only to find multiple hairs inside a lollipop not on the outside actually inside this edible. Upon return of this disgusting product they had we told the lady cashier, in response she said "that's not possible that's impossible we receive them sealed." We explained we weren't trying to get over on them then she took a look. The female working today around 5pm Jan. 31st 2017 and her male partner working both agreed including a customer that it was disgusting. She quickly grabbed the phone and left the store calling the owner. She said there's nothing we can do. We wanted to return every edible we had purchased on our last visit. She grabbed a calculator added up the total and told us we had $51.00 dollars in credit to spend that very moment. We told her that it was $57.00 and she said oh that's with tax. We grabbed one oil for $49.00. We were told that's fine and that's it. So we not only had a horrible experience with the products this place offers but the customer service was shitty as well..we weren't offered anything but an empty apology and we were taken for our money. This place will never receive business from me or anyone I know again. read more

CBD Kratom - This is a picture of 3 hairs embedded into the lollipop purchased from CBD KRAMTOM. No returns or fair exchanges. - Vitamins & Supplements Near Me - Chicago, Illinois

First visit. Hannah was extremely informative and patient with all of my questions. I'm here to take care of severe nerve pain. Hannah didn't try to oversell and I felt very welcome to this new experience. I purchased some items which are working so far. Additionally, I'm grateful For their long hours. I had called at 815 on a Sunday and was thrilled that Hannah answered instantly to help. THANK YOU SO MUCH. read more

I went there for a friend in need. It was my first time. The man there named Austin, made it very easy for me. He was able to explain things to me and help me to select the right products. I was greatly impressed and may visit for myself when in pain. read more

Came here twice. Staff was friendly and knowledgeable. However my low rating is because of their management. I purchased a $50 product and even questioned the quality of it while in the store. I was told it would be fine and to come back if I had any troubles. Well it exploded in my hands after one use and watched $50 go to waste. Came back to explain what happened, showed my receipt and was immediately questioned as if I was trying to scam them. Ridiculous. The manager (who was on the phone) refused to talk to me directly and kept asking his employee questions to see if I was tampering with the device. Not once did they believe me or even try to understand my angle. I didn't want my money back, I just wanted to get $50 in credit or a replacement...but they refused to even do that. They offered me 20% off my next purchase which was a joke. I was planning on being a long term customer but when you treat your customers like criminals you don't win. Good luck with dealing with them if you have any troubles. read more

Although the price is somewhat high compared to other online venders (this has been mitigated a bit now as they switched to pre-packaged packets of powder and lowered their prices a bit for them) it is the best quality Kratom that I have tried. All too often I will order a big amount online to save money just to have it be very poor quality which gives you the annoying eye-twitches and very low buzz. At CBD Kratom you can expect to get high-quality leaf every time, and that is very much worth the added cost imo. They also have a nice selection of things like ayahuasca root extract and amanita muscaria packages, I haven't tried them yet to review their quality, but it's very refreshing to see a store sell these items and that deserves to be supported and encouraged read more

My review is long overdue, thank y'all so much for the amazing service and awesome recommendations! Nora is the best and helped with my first visit and many questions- awesome lollipops and caramels too! Will be back when I visit again. read more

I did not know much walking in, but Azalea answered all my questions, and walked me through how to operate the device I purchased, I went with her recommendations and she was spot on. Will definately be back. read more

Very organized store with a large variety of products and fantastic staff. Sam and Mika listened to my needs and helped me find the right products to try. Great experience, I will definitely be coming back! read more

Been coming here since they opened and I must say their customer service is great, they have good social skills and are very polite. So it pains me to have to write this review but any new comers beware of the cbd isolate with terpenes or any type of dabbing cbd like the wax. I have bought their 1gram Cbd isolate with terpenes several times and in at least 4 different occasions the cbd isolate terpenes wasn't a full gram but 0.8 or 0.9. As soon as I got home I weighed them and immediately noticed they were off by one or two points smh. So ever since I have been telling them to weigh it before leaving the store but today I had sent my wife to get it for me since her job is fairly close. Although we did call today and the gentlemen did tell us to come and he'd exchange it for a full gram but unfortunately we live all the way by skokie and this place is all the way by Clark and foster, so now this is going to be my 4th time i get duped for 80 bucks smh. Why must the customers tell them to weigh it when it's their job to make sure they're on point before even putting them on the shelves for sale smh. And I'm sure almost everyone who buys this product doesnt weigh it and I don't blame them because we as customers expect to get what we pay for especially in a professional setting. For 80 bucks you'd expect them to be a point more or at least on point, I understand it might be the manufacturers fault but I already had complained more than once about it not being on point you would think they would weigh them before putting them out for sale. read more

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I think this is a waste of money. I had a terrible customer service experience with Erica, she did not listen to my concerns then told me I need to eat a whole bag of candy to feel any pain relief. I tried it, I felt nothing. Never ever going back. read more

This is my second time here and once again everyone is helpful! I was able to try a strain that helps with me manage anxiety. Will update!

I ordered for curbside pickup and it was super fast and efficient! I was helped by Bee who was super friendly!

I could not recommend this place more. I've been buying Kratom online for the past year, and thought I would give this place a try tonight. First of all, it's a great little store. It's very organized. Also they have an amazing selection to choose from! Just about everything you could imagine. The two guys working there when I went in tonight were really friendly and professional. It's also nice that they have a variety of sizes to choose from and not just bulk. It makes it easy to try various strains. I will definitely be back! read more

The staff is always friendly and very knowledgeable on kratom. High quality kratom can be purchased here as I have tried other kratom stores and their products don't compare at all to CBD kratom. read more

So I decided to give this shop a try after reading multiple articles, review, recommendations from friends. I suffer from anxiety and my I wanted to try and 'supplement' my Xanax use. I went in was greeted, got straight to the point, was given a couple suggestions by Austin and chose one. It's a bit pricey to 'try' when you don't know anything about it. However, I chose one and at first was disappointed I didn't notice anything. But back to internet and read that dosage is a personal hit or miss, so to speak. Today is my second day and I definitely notice less anxiety. Hopefully, I get the dosage down correctly and I will be a return customer. I was very impressed with Austin's product knowledge and I didn't feel pressured at all. read more

Sarah is da best! I'm a total beginner when it comes to CBD and she totally sold me on the cream and tinctures! Such a chill environment, thanks for bringing this to the neighborhood! read more

Nice store , jakari answered all my questions and I had a lot. Helped me to make product selections biased on my particular needs, knowledge of all the products is a must, felt good with my selections, will see how well these products work read more

I am so happy they opened one up closer to where I live! Nice selection of products. Definitely worth a trip. Oh, and go see Alex! She's really cool and she can answer all the questions you have about CBD and Kratom. read more

CBD Kratom - Vitamins & Supplements Near Me - Chicago, Illinois

This place is awesome! I have never heard or used kratom before so I was intrigued. When I first walked in the door people greeted me and they were extremely nice and friendly. They were able to answer all my questions and provide everything I needed. I will definitely be coming back here. read more

I was very curious to try this place as I've never heard of Kratom or cbd before ! Matt was extremely helpful and answered so many questions. I must say kratom is lovely. and I'll be returning for more :) great addition to Andersonville !!!! read more