Went in for the first time this afternoon. very friendly and helpful staff. I will return.read more

When I lived in the neighborhood I used to love to come to this location, everyone always seemed…read moreknowledgeable and helpful. Well not this time, I arrived on 7/13 at around 12:30. Store was totally empty and I one customer service person was standing outside. Not a big deal figured she was just on break, so I go inside with her asking about their vape selection as I suffer from severe anxiety and was hoping to get something to help, her very first suggestion was to go to dispensary 33 down the street to get THC marijuana products. I tried to explain that I don't handle marijuana well but was looking for suggestions for helping with anxiety for which she had not a single one, I try to ask about delta 8 which is new to me and the difference between that and other CBD products for which she didn't have an answer. I ended up picking a few items on my own without any guidance from the customer service person and left. Spent $120 on items that I hope may help but who knows. I doubt I'll go back again anytime soon especially when you have other stores with very knowledgeable staff. Really disappointed to see how the store declined

Discovered this place a few weeks ago & grabbed my usual bottle of vape juice. All was fine until…read moremy second visit. The packaging looked eerily similar, but was in a box. I didn't think much of it as this brand has changed their packaging previously. (They went from glass bottles to plastic.) Sadly, upon opening this when I got home, I realize not only was it the WRONG brand, the bottle is HALF the size. I was given the wrong juice altogether, with Sapphire Nic to be added... when it clearly states on the packaging that the juice ALREADY contains nicotine. I was also charged more for this. I guess I should stick to ordering from online vendors. [EDIT] I just bumped up my review upon a third visit this evening. Thankfully they're open late! Going back, I wasn't expecting much. However, upon speaking to someone else & explaining the situation, I was at least allowed to exchange the previous purchase. (Most shops I've gone to do not allow refunds or exchanges.) I left a happier camper than when I first walked in & that's all I could've asked for.

Open late. Selection huge and always in stock. Pricier than most but still worth the commmuteread more

Great place. Super helpful and friendly staff, and yes - they don't hover if you just want to…read morebrowse, but they're right there if you have questions. I'm not much about the smoking stuff, but I loves me some edibles! I'll be back for those. This is a nice little shop, bright and well organized. And not intimidating for people (me) that aren't familiar with all the ins and outs of this stuff.

I always have a great experience here! Thanks for the big selection of flower at very reasonable…read moreprices, and thanks to Jose for always being kind and knowledgeable about products he recommends. You've made a loyal customer of me, Chi Cave :)

I always come here for my cigarettes, and the service never disappoints. The shop is clean,…read morewell-stocked, and the prices are fair compared to other spots in the area. They've got a wide selection of vapes and accessories too, but I mainly stick to cigarettes and they always have my brand in stock, which is a huge plus. The staff is friendly, quick to help, and they don't try to upsell you on things you don't need. It feels like a neighborhood spot where they actually remember regulars. Parking is easy, and the checkout is fast--exactly what I want when I'm just stopping in. If you're looking for a reliable shop for smokes or vape supplies, this is the place.

Love this store ! Not only are the staff amazing but so are there prices and my cigars are always…read moregood ! Never dry ! They offer alot of wide selections !

This place has everything from budget friendly options to high-end stuff to build out your dream…read moresmoke kit. The staff are friendly and it's well laid out.

Is everyone afraid to write here or something? Tell me you've never rolled a fag?…read more The selection of rolling papers here is amazing and they're ok key with pricing compared to the other stores that cost 2x more. They must have 20 types of Rizzlas...And they have the prettiest glass to But I prefer smoking my tobacco from the greek in paper rather than a pipe. They've got some hooka's that I'm going to price shop compared to some neighborhood ethnic stores(andersonville, devon ave) and after the Yelp Hookah dinner - maybe we'll all go shop together!

One of the few knowledgeable, tobacco shops in the area. Go to Lou's it's the place to choose..read more

CBD cartridge was defective. Exchanged it. New cartridge works but doesn't taste the same as last…read moretime. Started to cloud and leave residue on side. Floaty stuff in the cartridge and tastes nothing like the last cartridge of the same flavor. I don't trust them anymore but historically they have been good. Their supplier is either scamming or they selling returned cartridges snd customers are scamming them. Mario Carts in packages with a different brand name. They are selling fakes here clear as day. Get your CQ in order

I came in to this store as it was close by to where I was staying while visiting. I was immediately…read moreimpressed by how clean and spacious the place is. Everyone was very welcoming. We were helped by Arturo who gave us recommendations. Arturo does an exceptional job of explaining each product. He is also very friendly and nice. Overall, we had a great experience. They had a labor day sale going so we were able to save as well. Definitely recommend this place.

UPDATE FROM LAST REVIEW!! i went in yesterday for my pickup…read moreorder and they carefully checked to make sure everything was in my order! service was lovely and the staff was nice. definitely better compared to how it was a few months ago!! thank you nirvana!

No working phone number. Their posted phone number is not in service. I am trying to save time by…read morecalling to inquire if they carry the replacement pods for my vape.

Take all my money Chicago Vape and Smoke!!!…read more Jk I need to pay rent. Best experience I've had at a vape shop plus they're local! Someone came in while I was there and tried to haggle. He didn't get anywhere with that. You get what you pay for!!! If you need the cheapest thing out there - and believe me that's ALL I've ever bought, I get it - go online or something. I used to. I popped in here because I didn't want to wait...I'm impatient. It paid off though! Maddy hooked me up! Explained things clearly without talking down to me, and answered all my questions. Knowledgeable, friendly, professional, and helped me get set up. 10 stars, highly recommended!!! I left with 2 bottles of juice (naked green blast and kilo dewberry cream) + the SMOK Stick v8 and I'm a happy customer. I'll be back for sure!

Walked in looking for a glass attachmen, wasn't sure what I was needed he gave me a couple pieces I…read morewas questioning so I said I'll just check and come back, I was told take those and bring them back if they don't work. Did just that, they didn't fit so I made my return with a picture of the piece. I explained to him that a downstem won't fit he proceeded to get me the short one and telling me that "This will work for you friend" It didn't I come back with my piece it and the glass he gave me, he didn't have anything that fit in there, wasn't willing to swap it out for a grinder or glass, when he told me that I'd be able to swap it out so now I'm out 50 dollars and still no right attachment. Wouldn't recommend dealing with someone that acts like a shiesty gypsy street vendor.