Mike and his staff are amazing.They're all very knowledgeable and helpful. I highly recommend this…read morestore.

"The owner of Mike's Health Collection is incredibly knowledgeable and always ready to assist…read more You'll find great items here, and no matter your question, you can count on patient, thorough answers. Shopping here is a truly rewarding experience."

Customer Service was truly displayed at the Allen, TX location by Will and Anthony. Upon entering,…read morethey greeted me immediately with smiles and cheery voices. Will, a new employee, asked how he could help. He proceeded to answer my questions and give recommendations. Will was sincere and caring towards every customer that came in the store. I could tell he genuinely cared. This was my very first visit and I thought there were a variety of choices. It was clean and you could tell Anthony, the manager, took pride in his store. Quality, cleanliness, and service defined The Vitamin Shoppe in Allen, TX. Thank you, Will and Anthony!

We took advantage of the email we received from The Vitamin Shoppe for "non-contact curbside…read morepickup" during COVID-19 since we are seniors. Unfortunately, once we arrived in front of the store we called the staff to let them know we were right outside their store to pickup our online order. No one ever answered the phone. We called again, the phone kept ringing and ringing, we sat in our car a few more minutes and called again. We could see there was an employee in the store and one customer. The store was pretty empty. We tried calling one more time. The phone rang several times before we walked in the store with our cell phone in our hand as it continued to ring on our phone as well as in the store. I asked the salesman why wasn't he answering the phone. His response " I'm busy." WOW!!! Ok... well, my husband and I let him know we placed our order online for "non-contact curbside pickup" but since he wasn't answering the phone because he was busy we were going to pick out our products we paid for online and we'd be on our way. At this time the salesman was the only other person in the store other than ourselves. We took our products to the front counter, he verified on his computer our names and that we paid for our order online. My husband had to ask him for a bag. We've always loved shopping at this location. We've never seen Austin before. Maybe he's still in training. The guys that usually work here were not in the store. I asked him why was he working alone. He said that around 5:00pm it's busy since their hours for closing during COVID-19 changed to 6:00pm. I made a suggestion that during the busiest time of the day they may consider having at least two staff members, this would help with also servicing their non-contact curbside pickup orders. His response, "The manager is in the back on his lunch break." At this point we didn't know what to say. We felt this was rather late to be on your lunch break. We were there between 5:00pm and 5:15pm. We are all trying to be understanding. This is a new experience for all of us. I've given 5 stars to say, let's extend grace and understanding for one another. We need to come together! We are better and stronger together!"

I don't usually go to protein stores, but today was a special occasion because my husband was…read morereally needing some. He hadn't gotten any in a really long time and we didn't have any shops near us where we live so I was going to be in the Frisco area and I looked up the closest shop and here this was I called ahead and the gentleman who assisted me was really nice and didn't mind at all checking to see if what I needed was in stock And then, when I went in the store and was getting ready to check out again, he was really friendly and answered all my questions Even if you're just now getting into fitness, you don't have to worry about feeling judged or uncomfortable here I super appreciate the customer service and will be sharing only good things about the store. I really hope that they continue to do well and help the public continue to reach their fitness goals

They basically have all the protein and pre workout options and even some of protein snacks you can…read moreget in other stores. Also have great customer service and

Fantastic place to get compounded medicine and medical supplies. I worked with their employee named…read moreBrod and he was fantastic and so helpful. Their storefront in McKinney is very convenient if you need something the same day and has easy parking out front. They also have an online website that can mail orders to you. Their cost on their prescriptions is excellent. I was surprised how affordable they are here compared to CVS, Walgreens and Costco. Great place with outstanding customer service!!

My order never arrived after 2 months. They have said it was on backorder and then to contact…read moreanother supplier if it didn't arrive. Very unhappy with customer service. I was attempting to order insoles. Found some with another supplier and that supplier shipping in 2 days. Will not use Pharma 1 again.

Every time I have gone to the Vitamin Shoppe in Frisco have I received excellent customer service…read more They always have what I need!

I'm shocked by what I experienced tonight(11/21) at 8pm at The Vitamin Shoppe but not surprised…read more This is now the second time I've had an issue with the same employee regarding their price-match policy. According to Vitamin Shoppe's own website, they will match select competitors' prices with proof including Amazon. Another employee previously honored price matching without any problem so I thought it would be the same tonight. Instead, this employee told me he "couldn't price match" and to "come back tomorrow," which is exactly what he said the last time. During the conversation, he asked why I didn't just order from Amazon. I explained that I preferred to buy it now using the price match and had him to pull up one of my previous price match receipts. His response made me feel like he thought I was trying to get something for free in which he later stated I was trying to get something for "free"which is completely false since I was paying for the product. When I questioned that comment, he escalated out of nowhere and threatened to call the police, accusing me of "hollering," which was absolutely false. I even told him to review the cameras because what he was saying was untrue. After mentioning that I would be contacting corporate, he suddenly decided he could complete the price match after all. I even told him I didn't want him to get in trouble if he was unsure about the policy but it was surprising how quickly things changed once corporate was mentioned. Before leaving, I asked if everything was good. His response made it clear it wasn't, so I simply wished him a good evening. He walked away without saying a word. This whole situation was completely unnecessary. I hope Vitamin Shoppe provides better training so customers aren't treated this way especially when all we're doing is following the policy that their company publicly states.

Nice that this store is an option to get vitamins & supplements at besides the other nationwide…read morebrand name stores. Good & knowledgeable customer service. Came towards closing, so will have to try the smoothies, etc. next time. Every first Thursday of the month, there is 20% off (some restrictions apply).

Julia and Josiah are the best! They helped me pick out a variety of great products for my Fiancé…read moreand I's different health challenges. I can't wait to go back!!

Angelica and Shay are the absolute best! They are so sweet and helpful, 10/10 recommend!read more

Was in Texas for a few days and got a chance to stop by this smoke shop. They have an extensive…read moreselection of disposable vapes and the staff, more specifically Ashley was very knowledgeable and great to talk to. If you're in the area stop in, I highly recommended.