Somehow last night I got myself in a precarious situation where I was able to get into my parking spot (in a third level parking garage) however, getting out of it was a different story. I almost wrapped my car around a column and quickly realized the only way to get it out without damage would be with a roll away jack or someone to physically pick my car up and move it. After calling around 12 different towing companies, all stating their trucks wouldn't fit in the garage, I stumbled upon CBR Towing and I thank the stars for aligning. Within minutes an angel named Jason showed up, quickly and effectively moved my car so it adequately had space, and even backed it out of the spot as not to have any additional issues occur. I have been in emergency situations where businesses feel as though they can increase the cost and take advantage of you, and this was not the case at all. The cost was reasonable and when I asked if I could tip Jason he said it wasn't necessary. I would give Jason and CBR 10 stars if I could. I hope I don't find myself in this situation again but if I do, they will be first on my list. Thank you for making a terrible night a little better. read more

If you have the displeasure of dealing with them because they towed you, just know that when you pay and they ask you to sign. What they are having you sign something that says they gave you an opportunity to inspect your vehicle, and indemnifies them against damage, which they don't do, so be sure to tell them you want to inspect your vehicle before you sign their waiver. They want to take advantage of you in case they damaged your vehicle, so be very careful. Also, they only accept cash or Cash App so be ready. Of course they have an ATM to try and screw you out of more fees, so just be aware. read more

Terribly rude staff. I can have sympathy I know this is an unpleasant job, however, when I come in and be polite and you are trying to pick a fight with me after I just paid you an absurd amount of money? Unprofessional and I no longer have sympathy for you. read more

I would give 0 stars if that were possible. Scammers. Car was towed without permission.

Scam predatory towing company. Told us to meet them at their lot and they weren't here and neither was our car. When called they said we could have your car to you shortly. We were told by locals they were quick towing cars to the SeaSide shopping plaza to get as many cars from a parking lot with no signage as possible. Isle of Palms police said they were having a field day taking cars out. read more

Predatory towing they need to be put out of business . Only accept cash so they can cook the books

Extremely Rude and unprofessional! They towed my car from my Apartment for "not having a permit" mind you it is a sticker on the windshield showing I am a resident. When I went to pick up my car, they were extremely rude. I paid in cash and went to the car to look for damage before signing for it. They would not let my boyfriend come with me to look at it, and the male manager filmed me on his cell phone the entire time I was back there looking at my car when I asked why he was recording me he said it was for his own liability yet they have security cameras all over the lot. When I asked how to prevent this in the future he said make sure the sticker is more visible and basically that "I was in college and should use my common sense". My car is registered with my apartment via the sticker in the windshield and my license plate and yet they still towed my car and made me feel extremely uncomfortable during the pick up process. read more

under section vehicle, [2010 Honda civ ], was towed from my private property at 4:20 a.m. without my authorization. Under South Carolina law (Section 116.06), a tow from private property requires written authorization and police notification within 30 minutes. Neither requirement was met. This unauthorized tow caused unnecessary stress and inconvenience. I urge caution and recommend verifying proper authorization before using this towing company. read more

woke Up and went outside my car was gone it was towed by accident from my apartment complex called them and they refuse to bring it back I'm having trouble with my car it don't work well it's getting fixed and it won't drive so I don't know how I'm getting it home they screwed me big time they are really a horrible company. Gonna call my Lawyer take them to court. read more

Hit my boyfriend as he was standing there with their truck last night in the parking lot of their shop while he was trying to pay to get his car back that they towed from outside of our house. He spent until 6AM in the ER. They said he didn't have to worry about paying to get his car back anymore? Why because you plowed him down with your truck and sent him to the ER? Just about as scummy as it gets. read more

VERY HORRIBLE AND DISGUSTING CUSTOMER SERVICE ! thE owner is disrespectful and doesn't know how to talk to people! this man saw my car being worked on and soon as we left he took the car ! He also then told me he was charging an additional fee for my choice of words at him! So if you see CBR in your neighborhood make sure your stuff is correct because they will take it even with you in it read more

This is the worst towing service ever!!! I am taking legal action against them, they are towing cars from private lots and stating that they have a contract with the owner. The lot I was towed from has no such contract. Got in an argument with his worker and he's using all kinds of f words, so unprofessional all because I asked him what the name of my property management company, he didn't even know. The blk girl is so rude. I have NEVER seen a company so unprofessional and nasty. I was going to send the complaint to the owner but when you see how he responds to people complaints it's no use. I'm going the legal route. If I could zero stars that's exactly what they'd get. Cheating people out of their money then have the audacity to be rude about it. If they think I'm letting this slide they better think again. read more

This company is predatory and will take advantage of you should you not be aware of your rights. They are rude and argumentative...They do this to intimidate you. City of Charleston has strict regulations regarding "non-consensual towing'. Code requires that 'No Parking / Tow Away' signs measure a minimum of 6 sq. ft. AND those signs be clearly posted at all ingress/egress points. Most CBR signs are too small... Know the law and your rights. Go to Municode to read the ordinances related to LEGAL towing, Article XIII, Sections 19-394 - 19-403: https://library.municode.com/sc/charleston/codes/code_of_ordinances If CBR tows your vehicle, contact the police to report as stolen AND follow up with the City of Charleston's Traffic & Transportation Department if you believe they are in violation of code. With enough complaints for code violations, the City can fine them and/or revoke their business license. If CBR is not acting in accordance with code, you should be able to get your car released without paying OR get refunded ALL your money back. Also, be sure to check for damage! read more

Predatory towing company. I can't believe they're still in business with all of the lawsuits that they've had to settle.

This place is HORRIBLE!! The staff is so rude especially the black girl up front. The manager isn't any better. It's very ghetto and on a nasty side of town. Stay clear of this place if you can. And it's very suspicious you can only pay by cash or cashapp. They also don't let you check your car for any possible damages before you pay their ridiculous fees. Clearly everyone there hates their job by the way they interact. STAY CLEAR!! read more

No signs. They sit around and wait for you to park there, then tow it (illegally) and charge you $200. The owner of the building and lot also owns the towing company. Conflict of interest much? This guy is scum,the towing is a scam, and this company should be put out of business! read more

Piss poor service & demanded cash app venmo or cash. Attempted to pay for my car being "illegally parked" in a lot that had 1 sign poorly placed behind where a car was parked when I arrived in this lot. Mind you, i also drove around the lot looking for signs saying no parking or a place to scan to pay. Driver had a shitty attitude when I expressed i needed to get home to my kids & i needed to pay using my credit card he told me NO the options mentioned or he wouldn't return my van. Pay my way or it'll be in impounded. These people are using entrapment to grab people's vehicles & demand cash on their terms scamming them out of $220 for removing your vehicle & returning from an improperly marked lot. Fuck you cbr! read more

would go lower if possible, they towed my car out of my apartment parking lot (paid for and certificate correctly placed) and refused to return the car. I then picked it up and discovered they write in paint parker on the windshield. The obly way to remove this is with a safety razor so if they steal your car make sure to hit cvs on the way home to get rid of the vandalism as well. Horrible company would love to see them go out of business read more

I'd give it a zero if I could. extremely rude and predatory. towed my car in my personal driveway with a sticker I pay for as I live in the residency. call this company if you wanna get cussed out and hung up on. all I did was be polite and ask how to resolve this issue since they messed with my gear shifts by messing with my transmission for a tow they were unauthorized to do to begin with. owner ignored texts and calls because he doesn't know how to take accountability. just read his responses back to people on reviews with genuine concerns, he treats everyone like a joke and is so unprofessional. wish someone like that could act their age or take the job of owning a business seriously. read more

Zero star rating. These weirdos towed our car and claimed their "sign" stated no parking. Which it didn't. The driver was super unprofessional and we watched his scratch the front bumper of another car that he was towing. Very unprofessional. These guys must be HURTING for money. They need put out of business. A police report will be filed. read more

Our HOA hired these people. They wreaked havoc all over our neighborhood. Towing for no reason other than for the money and thrill of it. Totally lawful parking and they will tow you anyway. read more

They were very responsive and didn't have to wait long on a tow. Price was reasonable too

my vehicle was illegally towed from Candlewood suites in North Charleston last week and this has - verified by the staff there that confirm they absolutely didn't ask it to be towed. after finally getting my vehicle running (there was extensive damage done and there were literally parts of my suspension still in the parking lot ) I was able to review the two dash cams I have installed . the footage clearly shows the technician stealing my collapsible ladder and my brand new jumpbox. they broke my passenger side axle and had most of my brake caliper torn off I've filed a police report and notified them and offered a no questions asked return of my items and replacement parts . I was rudely informed that I had to have "proof". I guess the arrogance filling the room blocked their ears when I told them I have dashcam video. 2 of them actually if I could post it here I would but I can't so I'll be sharing it in realtime in social media and local news stations websites .. you're gonna be Channel4 famous CBR. good job! read more

Piece of shit company!! They towed my car from a festival and the sign was not even pointing in the direction of the one way traffic. I have 3 small kids. This is sickening and pathetic. Several moms out here stranded with their children. I would not recommend anyone supporting a company that is struggling this hard for business. I drive a mini van so clearly I have children. Seriously pathetic. read more

These guys are total trash.. They towed a company vehicle of ours from an employees apartment complex... their excuse was that the registration was expired... if they had the capability to actually check the registration, they would have found out real quick that it was not expired... the sticker must have fell off... they even unhooked the GPS under the dash.... we thought the vehicle was stolen & reported I to the police. 10 days later we received a bill in the mail for the toeing & storage for over $500... we show up to pick up the truck & pay for the charges for the towing & storage with our company card... guess what... they only take cash... The Owner is a A$$... the employees were nice... their office is a shithole... I do not recommend having to deal with these people at all if I could leave zero Stars I would read more

Where do I even start the tow truck operator tried to fight me in the street out in front of his shop, what they are doing should be criminal even the police agreed there were zero no parking signs in the lot I was towed from. This place is run by crooks. This company makes Charleston the city not look good. I have a video of the tow truck driver trying to fight me in the street. read more

Watch out for towing malpractice. Had my car towed and sustained some damage to the front bumper. The owner straight up lied to me and said he had pictures of the damage before and that he will only show them to me in court. I paid him and refused to give me my car unless I signed a liability waiver. read more

CBR Towing - Right bumper lodged off - Towing Near Me

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What a joke. Claim to patrol these businesses or respond to calls when people are parked illegally but never actually show up. Business likes to put up signs and then never respond to parking violations unless it is convenient. Businesses should find a better partner as this company obviously doesn't care. read more

Meant to leave this review a long time ago but life has been crazy. A couple weeks ago we were crossing the mount pleasant bridge at noon when my tire blew bottom of that long bridge. Cars were swerving by us and there was no shoulder to pull over. That's when Jason saved us, he pulled in front of us with no hesitation and attached us and towed us over the bridge to safety. He very literally saved our lives, could of been in a horrible situation. Thank you for your kindness Jason. I would recommend this company to anyone! Awesome and caring guy read more

Beware of this company. They literally just stole my daughters car in white Gables Summerville.. Her sticker had fallen off the license plate and she went in the house to get it , they took off with her car dragging it not hooked up properly. They even refused to give her her infant baby seat out of the car. read more

My van was towed without notice and held in a remote lot from an parking area adjacent to a VRBO, bar, and church. I did not authorize anyone to tow and impound my vehicle as there was NO NOTICE. I was like being held for ransom. If they are going to act like a predatory towing company then they need to be held to some "Signage Warning" standards by the City. read more

watch out for them. they like to tow car and lie and say they are parked illegally and over charge to drop your car. including when you park legally full tags and stated by the park manager that we are legally parked. they are also price gouging people who do not speek english this is a horrible company do not use them at alll. their reply says it all. the cars they tow are parked legally and there will be consequences if more will be towed that shouldn't be towed in the first place read more

Very Very rude company and staff!!! My car was towed even with a PERMIT parking pass in my apartment complex. Staff was very unprofessional and I HIGHLY do not recommend any business to hire this company for business. read more

The WORST experience I've ever had with any type of business. I paid for a service, and it was done very poorly with terrible customer service. I had my car towed to an auto shop on a Friday evening, and the "manager' of CBR towing told me to my face it would be towed between 4-5pm that same day. The auto shop was closed over the weekend so when they reopened, I called to confirm they received my vehicle. They never got my car. Turns out the "manager" never delivered my vehicle as promised. He decided he was too busy and would just deliver it when he could. I never received ANY communication regarding this delay. I would have had no problem for the delay, had someone from CBR towing communicated this with me because the auto shop was closed anyways. But when I call to confirm the shop has my car there and they don't, of course I begin to PANIC! When the "manager" finally returns my phone call he begins to YELL AT ME for HIS lack of communication and failing to deliver my car on time. These people do NOT know how to run a business, and they especially do NOT know how to talk to their PAYING customers in a respectful manner. read more