I had a good experience getting a watch fixed with the watch battery changed out. Quick and…read morefriendly service! I felt the prices were reasonable.

Chawnia Meeks RV Jeweler on 518 - I have taken many pieces to him and his work is impeccable. He…read morewas able to replace a ruby baguette in a family heirloom ring that I had taken to Pearland Jewelry Repair and it fell out. I took it back to have it replaced again and they couldn't find a stone. RV was able to do it and the stone matched perfectly. The channel needed to be built up with more gold to keep the stone in place. He's also a very kind, and reasonably priced.

Redesigned and resized a beautiful turquoise ring for me…read more Unique and down in a very timely fashion

The owners are really nice and they did a great job on my wife's rings. They are easy to work with…read moreand they did the work in a timely manner.

Family owned. Very friendly and helpful. They also support…read moreShriners and Shriners Hospitals for Children. On behalf of kids served by Shriners Hospitals: Thank You! Chris "Tin Can" Cant

The service is quick & comfortable. Their selections are also GORGEOUS! The store itself is very…read moreclean & organized. I was able to sell my engagement ring effortlessly & was fully educated on the worth of my ring as well. I definitely recommend Frank & Sons Jewelry to anyone looking to do anything with their valuables!

This is an outstanding place for watch repair and battery installation…read more I brought an old Swatch here for a new battery, because I somehow cross-threaded the access point. These guys installed a new battery within minutes. Because they have a great reputation for watch repair, I also left my 30-something-year-old Tag Heuer in their care for a total rebuild. This was a wedding gift, and it is the most prized watch in my collection. The watchmaker here did an excellent job, and even did a pressure test, which is vital -- but not commonly offered with many watch repair services. They offered to replace the band with an in-house version and ultimately a Tag Heuer version, but I declined because I can replace it for a lot less money. I was also hoping they could replace the dial to no avail. Still, these folks know what they are doing, and I plan on giving them plenty of business moving forward.

This is a great locally owned shop. The owners offer a really cool variety of inventory that ranges…read morefrom utilitarian field watches to dream watches you can pass to the next generation. I've used them several times for band adjustments and batteries. Every interaction with is professional and fast. I made my first but not last watch purchase today. Thank you for operating a cool small business.

Evelyn was absolutely amazing and made my entire experience so special. She helped me pick out my…read morediamond wedding rings and I am completely in love with them. Her knowledge, patience, and attention to detail truly stood out, and she took the time to explain everything so clearly. On top of that, she is genuinely one of the kindest people I've met. This was a very meaningful purchase for me, and Evelyn made it even more unforgettable. I couldn't have asked for a better person to help me with something so important. Thank you, Evelyn. I highly recommend her to anyone looking for the perfect ring!

I have a very positive experience with most of the staff at Jared Baybrook in Webster, Texas . I'm…read morevery much impressed with Jennifer, Gwen & Melvin for their professionalism, knowledge of various types of watches and jewelry . It has been a pleasure to shop at this location. The prices are very reasonable and the selection is great !! I highly recommend this place to anyone shopping for fine jewelry and speciality watches.

I was searching for a nice gift for o e of my sister's who's receiving an award later this month…read more She is such a solid business woman, and we love her drive. Stephanie was so helpful with our picks. She was patient, personable, and just an all around cool person. At first we went to other places to shop around, but the bracelets weren't a hit to us. My sister is a very simple woman. Studs, and a beautiful bracelet. We ended up returning, and we bought the set. I think she will be very pleased with her gift.

My fiancé and I attended a special event at Helzberg on July 9, 2026 with the intention of creating…read moreand purchasing a wedding band. Unfortunately, our experience was extremely disappointing and left us feeling unwelcome and judged. When we walked into the store, we were not greeted warmly. The first employe, a thin blonde late 20s early 30s, seemed hesitant to assist us and quickly passed us off to another salesperson. From the start, the second associate's, middle aged brunette, demeanor was cold and uninviting. Her first questions were, "Why are you here?" and "Who invited you?" rather than welcoming us or asking how she could help. She then took us to the customized wedding band display area. Instead of showing us any rings, she repeatedly asked what we were looking for and immediately stated that the lowest-priced options were around $2,000 plus diamonds. She asked about our budget, and when we told her it was $5,000, we were already felt turned off by her attitude and the impression that she had made assumptions about what we could or could not afford. Despite discussing our interest in wedding bands, she never once offered to open the display case or show us any of the rings in person. What made this experience even more frustrating is that my fiancé specifically designed my engagement ring at this Helzberg location, and many of the regular sales associates know him and have always treated us well. At that point, we decided not to continue shopping and simply requested a cleaning for my engagement ring. After I removed my ring and handed it to her, she complimented it and suddenly became interested in showing us wedding bands. She began pulling out rings and trying to sell us options--but only after seeing the engagement ring I was wearing. This behavior felt incredibly unprofessional and disrespectful. We should have been treated with the same level of courtesy and attention from the moment we walked in, regardless of what we were wearing or what assumptions were made about our spending ability. Being ignored, judged, and then treated differently after revealing my engagement ring was completely unacceptable. We came in excited to create a wedding band and celebrate an important milestone. Instead, we left feeling undervalued and disappointed. I hope management addresses this issue so future customers are welcomed and treated with respect from the very beginning.

My silver necklace ended up breaking so I brought it into this place to get it repaired. I walked…read morein and was greeted with a friendly smile and clean store. I asked if it could be fixed and he said yes $25. (Which was $10 less than the other closest jewelry repair store) I asked how long and he said 1 hour. It was done in 30 minutes!!! And the workmanship was top notch. You can't even tell it was broken before. Looks flawless. 10/10 would recommend

I would like to recommend Acori consider some updates in…read moretheir store. Visited during Shop Hop after a few years & was again hit w/the same old moldy smell in their store. It wasn't pleasant & definitely not inviting. Would like to support local businesses but they need to make some changes & update their store atmosphere!

I had two rings resized- a second time for each as my knuckle is getting bigger. Chris showed kind…read moreinterest in getting the new size just right. I use Acori for all my jewelry repairs, like the in-house work and the courteous service.